Pan Pacific Whistler Village Center

Name: Pan Pacific Whistler Village Center
Address: 4299 Blackcomb Way, Whistler-BC, canada
Telephone: +44-204-505-9777
Rating: 4.6

Whistler, Whistler-BC, Canada

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About Pan Pacific Whistler Village Center

location

This hotel is located in the heart of Whistler village, meaning that the shops, bars and restaurants are all just a short stroll away. The ski slopes are a mere 100 metres from the accommodation, whilst the Pacific Ocean is some 4 km away. The Peak-to-Peak gondola can be reached in 15 minutes by public transport and Vancouver is some 65 km from the hotel.

facility

The hotel has a lift and features 83 non-smoking rooms. English- and French-speaking staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A fireplace creates a cosy atmosphere. There are also a number of shops that make for great strolling and browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, room service, a laundry service and a hotel shuttle bus. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available.

rooms

Rooms are equipped with air conditioning and individually adjustable heating. Guests can relax on the balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe provides secure storage for guests' personal property. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player and WiFi (no extra charge) are provided as well. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Even in cool weather, guests can swim a few laps in the heated outdoor pool. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hot tub in the pool area promises pure relaxation. Outdoor sports available at the hotel include fishing or, for a fee, cycling/mountain biking, golf and horse riding. With skiing, tobogganing and snowboarding opportunities, the hotel offers the perfect base from which to enjoy winter sports or just a relaxing winter holiday. Ski lifts provide easy access to the pistes. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna and a steam bath. Subject to charge: massage treatments.

meals

Various dining options are available, including a breakfast room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Special meals, including diet meals, are also available. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at Pan Pacific Whistler Village Center

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
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  EV Charging Station
Beauty and Spa
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  Massage
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  Spa
Building Information
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  Garden (m²)
Common Area
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  Game Room
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Outdoor Activities and Sports
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  Outdoor sports
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  Skiing
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Bathrobes
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  Fireplace
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  Room service
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  Toiletries
Security
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Events

Location

Around this property:

Ski Area

100 m

Cross-Country Skiing

300 m

Sea

4000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1476

Very Good

422

Average

Poor

Terrible

Recent Reviews: 2067

User:RNAinsworth
Trip type: Couples
Beautiful hotel in a fantastic location
20 Sept 2026
Such a beautiful hotel that is so central to all the activity of Whistler Village. The rooms are so spacious and apartment style with small but well equipped kitchen, spacious lounge room area and separate bedroom. The beds are so comfortable! Like sleeping on a cloud. Staff are super friendly and helpful. Guest Experience Manager, Guest Services / Front Office at Pan Pacific Whistler Village Centre, responded to this review Dear RNAinsworth,Thank you for taking the time to share such a wonderful review following your stay with us.We are delighted to hear that you enjoyed our central location and the spacious, apartment-style accommodations. It is especially lovely to know that you found the kitchen well equipped, the living space comfortable, and, of course, the beds so comfortable that you felt like you were “sleeping on a cloud”!We’re also very pleased to hear your kind words about our team. Our colleagues truly appreciate knowing that their friendly and helpful service contributed to making your stay enjoyable.Thank you again for choosing Pan Pacific Whistler Mountainside. We hope to have the pleasure of welcoming you back to Whistler for another wonderful stay.Warm regards,HichamGuest Experience ManagerPan Pacific Whistler Mountainside
User:LAA1974
Trip type: Family
Great value for money and lovely location
08 Sept 2026
Great little hotel, nice comfy rooms, traditional but good value for money and nice Jo Loves toiletries.Nice outdoor heated pool Guest Experience Manager, Guest Services / Front Office at Pan Pacific Whistler Village Centre, responded to this review Dear Guest,Thank you for your lovely review! We’re delighted to hear you enjoyed our comfortable rooms, Jo Loves toiletries, and outdoor heated pool. We’re also glad you appreciated our location and found your stay to be good value.It was a pleasure having you with us, and we hope to welcome you back to Pan Pacific Whistler Village Centre on your next visit to Whistler.Warm regards,HichamGuest Experience ManagerPan Pacific Whistler Village Centre
User:Udara R
Trip type: Family
2 night Family stay in August
29 Aug 2026
We had a two night family stay in August. So many positives about this place, the location is amazing (very central as the name implies for the main village) and the breakfast (complimentary) is really good. The hot tubs and swimming pool look out to the mountains and are really warm which was great. We had a 2 bedroom suite which was excellent for 5 of us as it had plenty of room and 2 bathrooms. The gym is good but you have to go to the the second floor of the sister hotel which is about 4 mins walk away. Staff are generally good. If I had one issue it is to flag the parking. When we got there we parked in the large car park opposite and we were told we had to go out and turn left and left and find level 4 of that car park. After checking in we went back to the car, exited the car park and drove round for some time before going back to the hotel and asking for further directions. When we followed these it turned out we had parked in the right car park but just needed to be several floors below on level 4. They also charge $35 for parking. Valet parking is $40 and while I generally don’t like to pay someone to park a car I then have to find myself, it would have been quite useful given the confusion on parking instructions from the reception staff. The best thing about this hotel is the bedding which is amazingly soft and fluffy. We have stayed in many 5 star hotels but I don’t think I’ve ever experienced a more comfortable night’s sleep. I would recommend this hotel but it was worth it just for that! Emily Oxley, Guest Services / Front Office at Pan Pacific Whistler Village Centre, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed our central location, complimentary breakfast, pool and hot tubs, and spacious suite. Most of all, we’re thrilled that you had such a comfortable night’s sleep and loved our bedding!We sincerely apologize for the confusion regarding parking and appreciate you bringing this to our attention. We’ll be reviewing the communication with our team to ensure clearer directions for our guests.Thank you again for recommending us. We look forward to welcoming you and your family back!Sincerely,FaridaFront Office Manager
User:Mlfontaine
Trip type: Family
Zero Attempt to Remedy-Booking Cancellation
16 Aug 2026
Our family had booked TWO penthouses with directly with management over the phone in May for an August 14th stay. During the booking process it was determined we did not require the second booking. Assuming it was cancelled we went on with life. One day before our trip, I discovered they still had charged the card. Let me be clear...no emails were received from the hotel...ever!! No way for us to know that the hotel manager had NOT cancelled our second room. Front desk advised that management would get back to me but likely not before the stay. The morning of our arrival I received a confirmation that the room would not be refunded despite the mistake. Upon confirming my email, it was confirmed that they had our name and email incorrectly spelled. We received no acknowledgement or attempt at a remedy from the hotel. Disappointing Emily Oxley, Guest Services / Front Office at Pan Pacific Whistler Village Centre, responded to this review Dear Valued Guest,Thank you for sharing your experience, and we sincerely apologize for the frustration and disappointment this situation caused.We understand your concerns regarding the second reservation. Our records show that the booking was already within the cancellation period, and therefore it was not eligible to be cancelled without the applicable charge. We are sorry that we were not able to get back to you in time with a resolution before your arrival.We can also see that both penthouse rooms were ultimately used during your stay, and we sincerely hope that you were able to enjoy the accommodations despite the circumstances.We apologize for any inconvenience and communication issues you experienced. For any future reservations or changes, please feel free to contact us directly so that we can personally assist and do our best to ensure you have a smooth and enjoyable stay.Sincerely,Farida SamadzadeFront Office Manager
User:joanna s
Trip type: Family
A perfect stay
12 Aug 2026
We stayed with another family in the three bed Tantalus suite. The space was just perfect for two families with plenty of bathrooms and great views. The bedding was very comfortable and I am fussy about pillows! The hotel is super central with a lovely pool area and sauna. It’s a nice size, doesn’t feel too big or corporate. All the staff were helpful and polite. Highly recommend for families. Guest Experience Manager, Guest Services / Front Office at Pan Pacific Whistler Village Centre, responded to this review Dear Joannas,We are absolutely delighted to hear that you had an amazing stay with us and the location and views met your expectations. Thank you for rating us a 5/5 as this means a great deal to us. We are also glad to hear that the staff was accommodating and welcoming as well. Thank you once again for your kind words and we are looking forward to welcoming you back again soon.Warm Regards,Parth Sharma,Guest Experience Manager.