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Fairmont Winnipeg

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Fairmont Winnipeg

locationWinnipeg, Winnipeg-MB

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About  Fairmont WinnipegAbout Fairmont Winnipeg

Location

This hotel is located in the heart of vibrant downtown Winnipeg, the historic corner of Portage and Main. World class ballet, the Winnipeg Symphony Orchestra, the Goldeyes baseball stadium, Canad Inns Football Stadium, MTS Centre Arena, the Forks and one of the world’s largest historical districts are all just minutes away. Spring Hill ski area is just a 25-minute drive away and the Kildonan Park cross-country skiing area is just an 8-minute drive away.

Facility

25 suites, 195 single rooms and 120 double rooms are located on 21 storeys and can be reached by lift. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The complex has a range of facilities for guests with disabilities. The complex has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Children can enjoy the playground. Additional facilities include a newspaper stand. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, translation services, room service, a laundry service, a hairdresser and a coin-operated laundry. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine. Lectures, presentations and meetings can be held in one of the 11 conference rooms.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed or a king-size bed. A safe and a desk or, for an additional fee, a minibar are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. Sun loungers and parasols on the sun terrace create a perfect space for guests to relax and unwind. The hot tub in the pool area promises pure relaxation. Active guests can enjoy cycling/mountain biking. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the complex, including a spa, a sauna, a steam bath, massage treatments and a solarium. A casino offers fun and entertainment.

Meals

Various dining options are available, including a dining room and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. Breakfast and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The complex also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

 Amenities at Fairmont Winnipeg Amenities at Fairmont Winnipeg

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Car Park

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      Casino

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Newspaper kiosk

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      Pets

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      Playground

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      ALLSAFE (Accor/Bureau Veritas)

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Cycling/Mountain Biking

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

826

Very Good

448

Average

170

Poor

102

Terrible

86

Recent Reviews: 1632

  • User:Sayer D

    Trip type: Family

    Great visit!

    rating20 May 2026

    We had a great stay at the Fairmont. Lucia and team were very kind and helpful and went out of their way to make our stay special. The Doormen and valet service were also very helpful in navigating our stay with a 10 month old. Excellent service and value provided for the price. Guest Experience, Marketing at Fairmont Winnipeg, responded to this review Dear Valued Guest,Thank you for your wonderful feedback.We are delighted to hear that you had a great stay with us and that Lucia and the team helped make your visit so special. Your kind recognition of our Door and Valet teams is also truly appreciated, and we are so pleased they were able to make travelling with your little one more comfortable and seamless.Thank you again for your kind words regarding the service and value provided during your stay. We truly appreciate your support and look forward to welcoming you and your family back again soon.Warm regards,Zulal GulDirector, Operational Performance, Quality and Excellence
  • User:Waterloonie

    Trip type: Solo travel

    Perfect location and friendly service. Scheduled for extensive renovations beginning July 1 2026.

    rating16 May 2026

    High level of service in an excellent location at Portage and Main in Winnipeg, the crossroads of Canada. A wonderful property that is a bit tired, and accordingly is scheduled to close on July 1, 2026 for a year of extensive renovation. A special shout out to Rod, who is an exemplary waiter. Guest Experience, Marketing at Fairmont Winnipeg, responded to this review Dear Valued Guest,Thank you for your wonderful feedback and thoughtful recognition of our hotel and team.We are delighted to hear that you enjoyed our location, friendly service, and overall experience during your stay. Your understanding and support as we prepare for our upcoming transformation truly means a lot to us.A special thank you as well for recognizing Rod. He is a wonderful ambassador of Fairmont hospitality, and your kind words will certainly be shared with him.We are very excited for this next chapter as the hotel closes on June 30th, 2026 for an extensive full renovation, and we look forward to welcoming you back to experience the transformation in the future.Warm regards,Zulal GulDirector, Operational Performance, Quality and Excellence
  • User:Jessica M

    Trip type: Business

    Great Hotel, AMAZING People!

    rating06 May 2026

    Had an amazing stay at Fairmont Winnipeg, it's always so great to come back to this hotel - as a loyal Marriott member I typically always stay at Marriotts when traveling but when in Winnipeg it has to be the Fairmont. I was pleasently surprised to be upgraded to Gold (first time being upgraded) the service was 10/10 - Sam who was the Gold concierge was absolutely amazing and so hospitable! Made me feel so so welcome. The food in the lounge was perfect for both a light dinner/snack and breakfast. The only problem is I wish I was in town for an extra night to enjoy even more of Fairmonts offerings! Looking forward to my next visit. Guest Experience, Marketing at Fairmont Winnipeg, responded to this review Dear Valued Guest,Thank you for your wonderful and heartfelt feedback.We are truly honored that, despite your loyalty to another brand, Fairmont Winnipeg continues to be your hotel of choice whenever you visit the city. It means so much to us to have earned that trust and loyalty.We are delighted to hear that your Fairmont Gold upgrade made your stay even more memorable and that you enjoyed the lounge offerings. Most especially, thank you for recognizing Sam, he will be absolutely thrilled to know he made you feel so welcomed and well cared for. Your kind words about his hospitality truly means a lot.We love hearing that your only disappointment was not staying longer! Thank you again for your support, and we cannot wait to welcome you back for your next visit.Warm regards,Zulal GulDirector, Operational Performance, Quality and Excellence
  • User:gas051014

    Trip type: Family

    Expectation Vs Reality

    rating22 Apr 2026

    I started with high expectation as Fairmont Vancouver is exemplary with their services.Ended with frustrations.I wanted to check on the account summary that usually seen on the TV screen, since the name appearing is not even my name,I called the reception area to ask.And, the lady who took the call is very rude and told us that we made booking with 3rd party and she cant do anything about it and ask us to proceed to the lobby if we want to know the billings.They placed the hotel as the sender of the flowers that my daughter requested and paid for as a birthday surprise for meRoom temperature is hot even placed in 18c.No slippers inside the room.I want to thank Erika and Sarah at the reception, they are the only good that gave an impression to us, or else we have given 1 star.Will never book again with this hotel. Guest Experience, Marketing at Fairmont Winnipeg, responded to this review Dear Valued Guest,Thank you for taking the time to share your feedback.We are truly sorry to hear that your experience did not meet your expectations and that your stay ended with frustration. This is certainly not the impression we strive to leave with our guests.Regarding your interaction with our Front Desk, I would like to sincerely apologize for how this was perceived. Please be assured that our colleague was genuinely trying to assist and she is known for being kind and helpful. That said, we regret that this was not your experience, and we will follow up to ensure all communication is delivered with the warmth and clarity our guests deserve.We also apologize for the concerns you experienced with the room temperature, amenities, and the account details on the TV. These matters have been shared with our team for review and improvement.At the same time, we are very grateful for your kind recognition of Erika and Sarah. They are wonderful ambassadors of our service, and we are pleased to hear they made a positive impact. I understand Sarah has already extended an invitation to welcome you back, and please allow me to personally extend that invitation as well. We truly hope you will give us another opportunity to provide you with the experience you were expecting.We are also preparing for a full renovation, which will address many of the concerns mentioned and elevate the overall guest experience.Thank you again for your feedback. We do hope to have the chance to restore your confidence in us.Warm regards,Zulal GulDirector, Operational Performance, Quality and Excellence
  • User:Sue R

    Trip type: Couples

    Inconsistent with Fairmount gold floor experiences in other cities.

    rating31 Dec 2025

    My husband and I are longtime, loyal guests of the Fairmont brand and typically book Gold Floor accommodations, as we value the lounge experience and enhanced room amenities. During our recent stay in Winnipeg, we found this property to be notably inconsistent with other Fairmont hotels we have experienced.To begin with the positives, the check-in process was efficient, and the staff were consistently warm, professional, and helpful throughout our stay.That said, our Gold Floor room and lounge experience did not align with the standards we have come to expect. Our room felt dated, with minimal décor, an empty minibar, no slippers provided, and an extremely small, well-worn bathroom. Additionally, our room was located on a floor shared with standard rooms, which made the Gold Floor experience feel indistinguishable from a regular room despite the premium cost.Given that our stay took place in December, we anticipated some seasonal ambiance. Instead, the hotel’s atmosphere appeared primarily geared toward families with children, including nightly live dinner theater in the restaurant, with limited holiday décor throughout the property.The Gold Floor lounge offerings were also quite limited, with a modest food selection and a reduced wine and cocktail offering compared to other Fairmont Gold lounges we have enjoyed across Canada and internationally, including Toronto, Vancouver, Quebec, and Shanghai. Overall, this hotel though very centrally located, looks and feels very outdated. While this experience will not deter us from continuing to stay at Fairmont properties in other cities, we’d be hard-pressed to return to the Fairmont Winnipeg in the future. Guest Experience, Marketing at Fairmont Winnipeg, responded to this review Dear Valued Guest,Thank you for taking the time to share such a detailed and thoughtful review, and for your continued loyalty to the Fairmont brand.We are truly pleased to hear that your arrival experience was smooth and that our team made a positive impression throughout your stay. Your kind recognition of their service is greatly appreciated.At the same time, I would like to sincerely apologize that your Fairmont Gold experience in Winnipeg did not meet the expectations you have come to know and enjoy at other properties. We completely understand your concerns regarding the room condition, amenities, and the overall lounge experience, and we regret that it felt inconsistent with the elevated experience you anticipated.Your feedback is incredibly valuable, and we take it very seriously. We are pleased to share that a full hotel renovation including guestrooms and the Fairmont Gold experience is scheduled to begin July 1st, during which the hotel will be closed for approximately one year. This transformation will address many of the areas you have highlighted and allow us to better align with the standards our guests expect across the brand.We truly appreciate your honesty and your continued trust in Fairmont globally. While we understand your hesitation, we would be grateful for the opportunity to welcome you back in the future to experience the renewed hotel.Warm regards,Zulal GulDirector, Operational Performance, Quality and Excellence

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