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Holiday Inn Hotel & Suites Winnipeg-Downtown

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Holiday Inn Hotel & Suites Winnipeg-Downtown

locationWinnipeg, Winnipeg-MB

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About Holiday Inn Hotel & Suites Winnipeg-DowntownAbout Holiday Inn Hotel & Suites Winnipeg-Downtown

Location

The hotel is ideally located in downtown Winnipeg on the historical corner of Portage Avenue adjacent to a major shopping mall, art gallery, attractions and entertainment, as well as being just a 10-minute walk from Winnipeg Convention Centre and the MTS Centre. It is a 15-minute commute from Winnipeg International Airport, straight down Portage Avenue. The attractions in the area include Manitoba Legislative Building, Manitoba Museum, the Winnipeg Art Gallery and Forks Historical Site.

Facility

20 suites, 70 single rooms and 50 double rooms are located on 11 storeys and can be reached by lift. Guests are warmly welcomed by multilingual staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include medical assistance, room service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a king-size bed or a sofa bed. A desk is provided. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A shower, a bathtub and a whirlpool bath are included the bathrooms. A hairdryer is also provided. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

Sport

The pool complex includes both indoor and outdoor pools, which are in part heated. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.

Meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Staff are also happy to provide children's meals. The hotel also offers special catering options.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club and MasterCard.

Amenities at Holiday Inn Hotel & Suites Winnipeg-Downtown Amenities at Holiday Inn Hotel & Suites Winnipeg-Downtown

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Foyer

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pub(s)

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      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Room Service

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      Shops

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      Small supermarket

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Continental Breakfast

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      Set menu dinner

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Number of Pools

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      Outdoor Pool(s)

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      Swimming Pool

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

59

Very Good

127

Average

54

Poor

17

Terrible

25

Recent Reviews: 282

  • User:Stephanie W

    Trip type: Friends getaway

    Safety Concerns

    rating06 Jan 2026

    This was one of the worst hotel experiences I’ve had. Beyond cleanliness issues, we experienced serious safety concerns, including being locked in a stairwell with no working key access and no response from the front desk. The hotel has since failed to engage in resolving the issue, despite repeated contact attempts through Expedia. This is not a property I would consider safe or professionally managed. IHG Service, Owner at Holiday Inn & Suites Winnipeg-downtown By IHG, responded to this review Hi Stephanie W,Thank you for choosing to stay at our Holiday Inn & Suites Winnipeg-Downtown during your trip. We truly value you as our guest and appreciate the time you took to share your feedback.Our goal is to provide clean, comfortable rooms and dependable service throughout your stay. I’m sorry to hear that your experience fell short of expectations. Please know that I’ve documented your comments and shared them with our local management team so they can take the appropriate steps to improve.I'd like the opportunity to address this with you further. Please send your reservation details, contact information, any applicable action/s taken by the management to resolve your concerns, along with your TripAdvisor username to IHGService@ihg.comWe sincerely hope you’ll consider giving us another chance to deliver the high standard of service you deserve.Take care,Kazer T.Case ManagerIHG Hotels & Resorts Service

  • User:Tina T

    Trip type: Family

    Not suitable for Kids with Families

    rating11 May 2025

    We went for a sports function. It was an inappropriate location for kids and families. The area is unsafe and the hotel was used as a homeless shelter. We encountered many homeless people inside the front desk and in the hallways, really not a nice vacation experience. There was also a security guard at times throughout our stay. In addition, the hotel was under major renovations but we were not told that earlier. Just that there were no pool available. It was a disaster zone. Elevators were full of construction materials and workers going in and out. Rubbish and materials everywhere and wet paint signages. Unsafe for everyone. We were not compensated and front desk and she was extremely rude. We also had a double queen but was changed to a king and sofa bed and they said too bad, we are sold out. Just the worse service ever. No kettles were available but there was a working microwave and fridge. Bathrooms and floors were clean. The food service staff was accommodating.

  • User:B M

    Trip type: Friends getaway

    Downtown Winnipeg hotel under renovations

    rating23 Mar 2025

    My rating is based on being here during construction.. spent the weekend here while visiting Winnipeg and attending a Winnipeg jets game . This was my first time in Winnipeg or Manitoba. The hotel is right downtown walking distance to the Arena Canada life centre. Some of the area seems a little unsafe but didn’t have any issues just a general sense of the area .. our room was newly renovated but some issues like the door to separate the bedroom and living room area didn’t close but otherwise nice spacious room clean with a nice view . The lobby area was under construction as well so hard to say how it will be once finished .. I would stay again if needed but prefer once construction is finished..

  • User:Jeff154913

    Trip type: Couples

    Dump in downtown Winnipeg.

    rating24 Feb 2025

    What a dump. Terrible. Dirty. Under construction. Door knobs falling off. We checked out after one night of a booked 3 night stay. Getting a refund is proving difficult. Definitely not up to Holiday Inn Standards. A hotel chain in decline…?? IHG Service, Owner at Holiday Inn & Suites Winnipeg-downtown By IHG, responded to this review Hi Jeff154913,It's a delight for us to host your stay. We appreciate you choosing the Holiday Inn & Suites Winnipeg Downtown as your travel partner. Thank you for sharing your experience.I am sorry to learn what happened. I've shared your feedback with our management team as a reference for the necessary improvements needed. I also sent you a private message to continue the conversation about this.I hope to get another chance to host your next visit. We promise to make the value of your experience worth it for all the right reasons.Yours in hospitality,Jeraldine R.Case ManagerIHG Hotels & Resorts Service

  • User:50statesterritories

    Trip type: Solo travel

    Hotel decent despite area around it

    rating07 Aug 2024

    Hotel is located right in downtown Winnipeg. The area around it is not the best, in fact people hang out on the benches outside the hotel on the property. Parking is in the garage next door or a lot over, both are for a nightly fee. Checking in, the woman at the desk flat out told me to take all my valuables out of the car, because there have been several break ins lately. That’s not what I wanted to hear! There is a constant security guard in the lobby, and doors are locked without a keycard.I was given a room on a higher floor which I prefer. View of the city was nice. Slept well both nights, did not encounter the noise others have reported. Water pressure in shower is weak, room was clean, overall standard Holiday Inn room.There is an onsite restaurant which I did not use. I didn’t get to use the pool either because it opened too late and closed too early for my schedule.Room was about $120US for both nights. Despite being downtown, it’s cheaper than many in Winnipeg because of the area around it. I didn’t have any issues, but keep that in mind when you go out at night.Car was unharmed.

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