Holiday Inn Hotel & Suites Winnipeg-Downtown

Name: Holiday Inn Hotel & Suites Winnipeg-Downtown
Address: 360 Colony Street, Winnipeg-MB, canada
Telephone: +44-204-505-9777
Rating: 3.6

Winnipeg, Winnipeg-MB, Canada

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About Holiday Inn Hotel & Suites Winnipeg-Downtown

location

The hotel is ideally located in downtown Winnipeg on the historical corner of Portage Avenue adjacent to a major shopping mall, art gallery, attractions and entertainment, as well as being just a 10-minute walk from Winnipeg Convention Centre and the MTS Centre. It is a 15-minute commute from Winnipeg International Airport, straight down Portage Avenue. The attractions in the area include Manitoba Legislative Building, Manitoba Museum, the Winnipeg Art Gallery and Forks Historical Site.

facility

20 suites, 70 single rooms and 50 double rooms are located on 11 storeys and can be reached by lift. Guests are warmly welcomed by English- and French-speaking staff at the 24-hour reception desk in the lobby. Check-in/check-out service is available round the clock. Amenities include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The hotel offers a number of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a babysitting service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed, a king-size bed or a sofa bed. Extra beds can be requested. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi are provided as well. A shower, a bathtub and a whirlpool bath are included the bathrooms. For additional convenience, bathrooms also provide a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pool complex includes both indoor and outdoor pools, which are in part heated. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa and hiking.

meals

Various dining options are available, including a dining room, a breakfast room, a café, a bar and a pub. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. A continental breakfast gives guests many delicious reasons to rise and shine. At lunch and dinner, guests can order à la carte or choose a set menu. Staff are also happy to provide children's meals. The hotel also offers special catering options.

Amenities at Holiday Inn Hotel & Suites Winnipeg-Downtown

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Bicycle Hire
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Spa
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for employees
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Fridge
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  TV
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  Closet
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  Fireplace
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Indoor Pool
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  Swimming Pool
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  Gym

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

128

Average

Poor

Terrible

Recent Reviews: 284

User:9oleksii
Trip type: Couples
Good stay
03 Sept 2026
The staff were very friendly, and we were kindly allowed to check in well before the official check-in time since our room was already ready. Water and some snacks were also provided, which was a nice touch.The room was spacious and clean, with a good view from the window, and the bed was comfortable.The bathroom was also quite spacious and clean. The only minor issue there was that the lighting around the mirror was not bright enough.The main downside was the Wi-Fi, which was rather unstable and kept disconnecting and reconnecting almost constantly.Overall, a pleasant stay, with friendly service and a comfortable, well-maintained room. IHG Hotels & Resorts, Other at Holiday Inn & Suites Winnipeg-downtown By IHG, responded to this review Hello,We’re delighted to hear you enjoyed your stay and appreciated our friendly service and comfortable accommodations. Thank you for highlighting the early check-in and the amenities provided. We apologize for the inconvenience with the Wi-Fi and will look into improving its stability. Your feedback on the bathroom lighting is also noted, and we’ll address it to enhance our guests' experience.- The Staff at Holiday Inn Winnipeg-Downtown
User:Harpreet R
Trip type: Solo travel
Paper thin walls, drunk and inappropriate people in the hotel, peo
20 Jun 2026
Hotel staff is good, room was clean, rest everything from bad to worst. Paper thin walls, drunk people in the hotel, people screaming in the hallways all through the night. Ivan Lam, at Holiday Inn & Suites Winnipeg-downtown By IHG, responded to this review Hello Harpreet,Thank you for taking the time to share your feedback. We are pleased to hear that you found our staff helpful and your room clean; however, we are very sorry to learn that the remainder of your stay did not meet expectations.Please accept our sincere apologies for the noise disturbances and disruptive behaviour you experienced in the hallways. We understand how important a quiet and comfortable environment is for a good night’s rest, and what you described is not the experience we aim to provide.Your comments have been shared with our team, including security and management, so we can review our monitoring procedures and take appropriate steps to better manage guest behaviour and hallway noise, especially during overnight hours.We truly appreciate your feedback, as it helps us identify where we need to improve. We hope you will consider giving us another opportunity to provide you with a more comfortable and restful stay in the future.Thank youGuest Services Team.
User:Stephanie W
Trip type: Friends getaway
Safety Concerns
05 Jan 2026
This was one of the worst hotel experiences I’ve had. Beyond cleanliness issues, we experienced serious safety concerns, including being locked in a stairwell with no working key access and no response from the front desk. The hotel has since failed to engage in resolving the issue, despite repeated contact attempts through Expedia. This is not a property I would consider safe or professionally managed. IHG Service, Owner at Holiday Inn & Suites Winnipeg-downtown By IHG, responded to this review Hi Stephanie W,Thank you for choosing to stay at our Holiday Inn & Suites Winnipeg-Downtown during your trip. We truly value you as our guest and appreciate the time you took to share your feedback.Our goal is to provide clean, comfortable rooms and dependable service throughout your stay. I’m sorry to hear that your experience fell short of expectations. Please know that I’ve documented your comments and shared them with our local management team so they can take the appropriate steps to improve.I'd like the opportunity to address this with you further. Please send your reservation details, contact information, any applicable action/s taken by the management to resolve your concerns, along with your TripAdvisor username to IHGService@ihg.comWe sincerely hope you’ll consider giving us another chance to deliver the high standard of service you deserve.Take care,Kazer T.Case ManagerIHG Hotels & Resorts Service
User:Tina T
Trip type: Family
Not suitable for Kids with Families
11 May 2025
We went for a sports function. It was an inappropriate location for kids and families. The area is unsafe and the hotel was used as a homeless shelter. We encountered many homeless people inside the front desk and in the hallways, really not a nice vacation experience. There was also a security guard at times throughout our stay. In addition, the hotel was under major renovations but we were not told that earlier. Just that there were no pool available. It was a disaster zone. Elevators were full of construction materials and workers going in and out. Rubbish and materials everywhere and wet paint signages. Unsafe for everyone. We were not compensated and front desk and she was extremely rude. We also had a double queen but was changed to a king and sofa bed and they said too bad, we are sold out. Just the worse service ever. No kettles were available but there was a working microwave and fridge. Bathrooms and floors were clean. The food service staff was accommodating.
User:B M
Trip type: Friends getaway
Downtown Winnipeg hotel under renovations
22 Mar 2025
My rating is based on being here during construction.. spent the weekend here while visiting Winnipeg and attending a Winnipeg jets game . This was my first time in Winnipeg or Manitoba. The hotel is right downtown walking distance to the Arena Canada life centre. Some of the area seems a little unsafe but didn’t have any issues just a general sense of the area .. our room was newly renovated but some issues like the door to separate the bedroom and living room area didn’t close but otherwise nice spacious room clean with a nice view . The lobby area was under construction as well so hard to say how it will be once finished .. I would stay again if needed but prefer once construction is finished..