ibis Concepcion

Name: ibis Concepcion
Address: Avenida San Andres 37, Concepcion, chile
Telephone: +44-204-505-9777
Rating: 3.9

Concepcion, Chile

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About ibis Concepcion

location

This hotel warmly welcomes guests in Concepción.

facility

The hotel has a lift and features 160 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, medical assistance, room service, an alarm call service, a laundry service and a coin-operated laundry. Travellers with bicycles can make use of the on-site bicycle storage area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

A sun terrace is a great place to while away the hours. Guests can enjoy indoor activities, including billiards. In the evenings, guests can unwind to live music.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Staff are also happy to provide children's meals.

Amenities at ibis Concepcion

Facilities
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  Air conditioning
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  Lobby
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  Room Service
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  Laundry Service
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  Garage
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Reception
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers

Location

Around this property:

Airport

4000 m

Centre

5000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

292

Very Good

392

Average

162

Poor

Terrible

Recent Reviews: 938

User:Chimango
Trip type: Solo travel
Never again! Awful reception attitude!
11 Feb 2025
My worst experience in a hotel!!!!!The receptionist (Sofia) has a stone face… didn’t even great me at all!!!I told her I have a hearing problem and kept telling me something about the WiFi in the room and I wasn’t able to hear and or understand what she was saying. I asked her to repeat it and she kept the voice very low!I asked for a manager and she reply there’s now right now!Sofia is a very rude person and doesn’t belong in the reception desk and so do is the man that was standing next to her!!!Also a man standing next to her identical attitude!!!The room is tiny to say the least!In the bathroom no shampoo, conditioner or any toiletries. Just a liquid soap. No hand towel. Never again staying in IBIS hotels!!!Shame on you!!! Tamara Echeverría, General Manager at Ibis Concepcion, responded to this review Dear guest,Thank you for taking the time to tell us about your experience at the Ibis Concepcion. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis Concepcion, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
User:nicklausi
Trip type: Business
Horrible - ibis corporate: close down the hotel!
10 May 2019
This place is unacceptable! I stayed there with a Brazilian and a British business partner. We all shared the same opinion about the place.They advertise low rates outside and charge you 95$ inside.The interior is like a hostel with deteriorated furniture.The entrance is dirty and the breakfast is worse than a truck stop (i think most truck stops have better food)I hope the hotel is being marked as a location being avoided.The staff is not helpful and only speaks limited english at the front desk.It is a rip off.
User:stephanie_bornhardt
Trip type: Couples
Horrible service!
08 Sept 2018
We stayed for a night and it was awful. They gave us a room and it turns out the room was already occupied!!! No apology and no explanation. I definitely don’t recommend this hotel. Holiday inn is right across the street and has way better dependencies and nicer staff. Cheaper is not better! IbisCon, Director de Recepción at Ibis Concepcion, responded to this review Thank you for taking the time to tell us about your experience at Ibis Concepción. We are sorry about the inconvenients at check in so please allow us to express our sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ibis Concepción
User:al0mnus
Trip type: Couples
The usual Ibis standard but a little far out.
29 Mar 2018
The main plus point apart from being a comfortable hotel run by very friendly helpful staff is its proximity to the Mall Trebol via a pedestrian bridge over the dual carriageway where there is a food court and a host of shops. There are also restaurants nearby on the same side of the road which attracted varying reviews. It is close, 2 kms, to the airport but 5 kms out of town so probably the simplest way to get in and out, apart from getting a taxi, is to cross the bridge, go through the mall and catch a bus into town. There is a constant stream of buses which cost only 480 pesos.The main bus station Collao requires a change of bus at Maipu/Paicavi. IbisCon, Director General at Ibis Concepcion, responded to this review We very much appreciate your comments regarding your stay at the ibis Concepcion. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ibis Concepción
User:avcapobi
Trip type: Couples
Decent hotel for the price; close to the airport and mall
17 Mar 2018
We’ve stayed here a few times and while it’s a reasonable place to stay for the weekend, it is getting a bit rundown and could do with some maintenance. We had to ask for a second bar of soap, another plastic glass and an extra towel. There isn’t much choice for breakfast in the area, so have to use their buffet. It’s ok for the price but certainly not the highlight of the hotel. Ask for a room on the opposite side of the highway; while the closed windows are really very good at reducing the sound, if you want an open window, you hear a lot of road noise. IbisCon, Manager at Ibis Concepcion, responded to this review Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Ibis Concepción