NH Iquique Pacifico

Recent Reviews: 103

• User:Carlos G

  Trip type: Solo travel

  Grateful

  22 Sept 2026

  Very good reception by Ms. Eliana Acosta. She provides well-detailed information. NH Iquique Pacífico, Atención al cliente/recepción at NH Iquique Pacifico, responded to this review Muchas gracias por compartir su experiencia. Nos alegra saber que recibió una excelente atención por parte de Eliana Acosta y que valoró la claridad y el detalle de la información entregada durante su recepción.Comentarios como el suyo nos motivan a seguir brindando un servicio cercano, profesional y orientado a hacer que la estadía de nuestros huéspedes sea lo más cómoda posible.Esperamos tener el placer de recibirlo nuevamente en NH Iquique Pacífico.Saludos cordiales Originally submitted in Spanish on www.tripadvisor.es. View originals.

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• User:Rahwayan

  Trip type: Couples

  Disappointing for a chain hotel

  21 Jan 2026

  I was disappointed in this hotel for the following reasons:1). Hot water temperature was just lukewarm, not hot enough.2). Breakfast selection was very basic and not anything that you wouldn’t find at a lesser hotel3) Some maintenance issues are showing, e.g. broken knob/handle (basically a stump) on the coffee pot at breakfast making it difficult to dispense; also, several room doors are missing the covers to the electronic key card devices. 4) Indifferent staff in dining room leaving many tables uncleared while they stood and chatted5) No bathroom door so when you go to the bathroom during the night, you end up waking up your companion. Opaque glass to cramped toilet section and to shower, but no door to the sink area which precedes the toilet and shower.The positives:- Rooms are clean and A/C worked well- Located above a strip mall with giant supermarket below as well as several fast food shops and a few other businesses- A couple of easy blocks to the beach/boardwalk NH Iquique Pacífico, Guest Services / Front Office at NH Iquique Pacifico, responded to this review Dear RahwayanThank you for taking the time to share your detailed feedback. We are sorry to learn that your stay did not meet expectations, and we regret any inconvenience you experienced.Your comments regarding water temperature, breakfast variety, and overall maintenance are appreciated, as is your perspective on service in the dining area. We understand how important a comfortable room layout and a restful night are, and we are sorry that the bathroom configuration did not suit your needs.We are pleased to hear you found the room clean, the air conditioning effective, and the location convenient to nearby amenities and the beach. Providing a consistently welcoming and well-maintained environment is central to our standards, and your observations help us measure how we are doing.Thank you again for sharing your experience. We hope to have the opportunity to welcome you back for a visit that reflects the high level of comfort and service we strive to provide.RegardsNH Iquique Pacifico

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• User:hsg2026

  Trip type: Business

  Noise and breakfast

  19 Jan 2026

  Unfortunately, my stay at this NH Hotel was terrible. The room was not quiet at all — the small fridge made constant noise throughout the night, which seriously affected my sleep. This is unacceptable for a hotel room.Breakfast was also very disappointing. The quality was poor and the selection was limited, far below what I would expect from an NH hotel.Overall, this was not a comfortable stay, and I would not choose this hotel again unless these issues are addressed. NH Iquique Pacífico, Guest Services / Front Office at NH Iquique Pacifico, responded to this review Dear Guest,Thank you for sharing your feedback with us. We are sorry to learn that your experience fell short of expectations and that your rest and breakfast did not meet the comfort and quality our guests anticipate.Providing a quiet room and a satisfying breakfast are important parts of our standards, and we regret that this was not reflected during your stay. Your comments are appreciated and serve as a valuable reminder of the experience we aim to deliver.We value your perspective and hope to have the opportunity to welcome you again for a stay that better reflects our commitment to excellent service.NH Iquique Pacifico

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• User:AlexPira

  Trip type: Couples

  Modern and beautiful hotel

  30 Aug 2024

  A modern and beautiful hotel just between Iquique's main beaches and above a commercial center which can be of use during your stay. Large room with sea view, digital TV set and a superb comfortable bed. The (non-included) breakfast is a must try, although a bit expensive.Just had an issue with water pressure and temperature, which demanded an exchange of rooms during the stay - although solved, the water temperature in the alternative room was still a bit below what would be expected for a winter stay.

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• User:Beatrice M

  Trip type: Family

  Bad stay

  22 Jun 2024

  Service was bad. We only stayed two nights and our last night there was a super loud knocking in the wall. I told the girl at reception and she never sent anyone. We didn’t sleep all night. I told reception in the morning and they just said they were sorry. Terrible. Stay somewhere else. Will be advising friends to stay away from all NH hotels.