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La Serena Club Resort

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La Serena Club Resort

locationLa Serena, Chile

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About  La Serena Club ResortAbout La Serena Club Resort

location

Centrally located in La Serena, this hotel is right on the beach.

facility

The hotel has a lift and features 98 rooms. The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. The grounds of the hotel feature a playground and a lovely garden. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a car hire service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Sun loungers and parasols are available on the terrace, where guests can enjoy a quick break or relax for hours. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, tennis and a gym.

meals

Dining facilities include a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Staff are also happy to provide children's meals.

 Amenities at La Serena Club Resort Amenities at La Serena Club Resort

  • Facilities

    • -

      Air conditioning

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      Lobby

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      24-hour reception

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      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Bicycle Hire

    • -

      Playground

    • -

      Pets

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoke detector

    • -

      Wifi

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Distances

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      Beach

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

    • -

      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Cycling

  • Room Facilities

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      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

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      TV

    • -

      Closet

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Gym

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      Tennis

  • Transfers

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      Shuttle Service

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

97

Very Good

200

Average

141

Poor

68

Terrible

34

Recent Reviews: 540

  • User:Vacationer785231

    Trip type: Business

    Basic accommodations

    rating06 Sept 2026

    My husband was attending a conference. Nice view but rooms have very poor lighting. This room had an empty water bottle (glass) and no areas to go and fill it. The safe had no instructions and we had to get help to retrieve our documents. No phones in the rooms so if you need anything, have to go to their website-WHICH DOES NOT LIST THEIR NUMBER-AI at the bottom of the page found me the number I needed. Great location, views but this hotel needs to upgrade the facilities if it wants to be anything other than basic accommodation. Staff is friendly and helpful. Good breakfast.
  • User:bendangus

    Trip type: Couples

    Tired and a bit tatty

    rating10 Jan 2025

    Very convenient stopover on our way to the elqui valley. The beds were camp beds, bathroom door had damp damage, all felt a bit faded. Nice staff and restaurant had a view of the sea. Convenient parking. Tiny pool with all the loungers occupied.
  • User:NorthStar30333008900

    Trip type: Business

    Beautiful Beach Views

    rating30 Apr 2024

    Very nice hotel, excellent views from room. Bedroom nice. Breakfast was very complete. Although it was cold season room had heater, the shower was nice and hot. Lots of drinking water available in chilled or hot dispensers on each floor. Restaurant was pricey but daily specials were good.
  • User:richclegg

    Trip type: Couples

    OK. Not 4*

    rating17 Jan 2024

    Average hotel, certainly not 4*. Rooms are dated but clean. Bed was like a bouncy castle which I found really uncomfortable. Shower worked well. Pool area is decent with a full bar and snacks but no table service. Breakfast is a buffet affair. Again, ok but not 4*. Service was fine but do the online pre check in admin online to avoid a lengthy check in.
  • User:Helen E

    Trip type: Solo travel

    Smiles cost extra

    rating01 Oct 2022

    I selected this hotel on the basis of reviews but was really disappointed. Firstly, the good things. The hotel is well located on the beach at La Serena and I think most rooms have a sea view. Secondly, the staff were helpful in loaning me some electricity adaptors as they only have the older plug sockets for which I didn’t have an adaptor. The showers are really nice Now the bad points. The staff are not very friendly. They prefer to communicate by WhatsApp rather than face to face. There is a real “smiles cost extra” vibe. Check-in is ridiculously late at 4pm. I have travlled the world and never experienced such a late check-in. Rooms are OK but basic. The breakfast room is just depressing and looks like it was designed for coach parties. The food was basic and I was shouted at for not wearing my mask. Well, of course not, because it is necessary to remove your mask so you can put food in your mouth. Plus I was sitting outside. I didn’t bother going after the first morning as the food wasn’t worth me being hassle again. Just be aware that the city centre of La Serena is at least a 30 minute walk. Taxis are a bit unreliable, especially first thing in the morning if you need to get to the bus station.Would I stay here again? No. Juan Carlos Henríquez Romero, Propietario at Hotel Club La Serena, responded to this review Hello Nesbitevans, we greatly appreciate your time in letting us know your opinion, we will work to improve what you mention. We look forward to a new opportunity to meet your expectations. We send you a big hug from the Club La Serena team

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