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This hotel is situated in the metropolitan area and is an ideal base from which to visit the most important sites in Santiago. Santa Lucía hill and the metro station of the same name are both just a 3-minute walk. It is located 10 minutes from the central railway station and approximately 30 minutes from the airport.
The hotel has 162 rooms, including 5 suites and 30 single rooms, which are located on 13 storeys and are reachable by lift. The reception desk is open round the clock. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. A business centre with fax machine and projector is available.
Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, a spa, a sauna and massage treatments.
Various dining options are available, including a dining room, a breakfast room and a bar. Guests can indulge their palates at the non-smoking restaurant, which features air conditioning and a separate area for smokers. Bed and breakfast is offered as a catering option. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.
Facilities
Air conditioning
Lobby
Conference Room
Room Service
Laundry Service
Pets
Ironing services
Laundry
Newspaper
Parking
Smoking rooms
Wifi
Business Center and Conferences
Business Center
Common Area
Reception
Sun Deck
General Services
Concierge
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wake-up Call / Service
Wheelchair
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Gym/ Fitness centre
Meals
Breakfast Buffet
Breakfast Served
Special Diet
Continental Breakfast
Bar
Restaurant
Object Information
Fax
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
Fridge
Safe
TV
Closet
Room service
Toiletries
Security
Fire extinguishers
Security Guard
Sport/Entertainment
Outdoor Pool(s)
Swimming Pool
Gym
Events
Transfers
Shuttle Service

Centre
0 m
Airport
19000 m
Excellent
193
Very Good
98
Average
50
Poor
26
Terrible
30
Recent Reviews: 397
User:H8004QYcolleenb
Trip type: Family
Almacruz Santiago de Chile
16 Apr 2026
User:GoPlaces721181
Trip type: Couples
Comfortable hotel in great location
27 Mar 2026
User:Dejan B
Trip type: Business
Beautiful
04 Mar 2026
User:wayne a
Trip type: Couples
A hotel and prison combined
17 Feb 2026
User:vandams1968
Trip type: Family
Really nice place to stay with a lovey pool to relax and enjoy yourself
07 Feb 2026