Hotel 45 by Director

Name: Hotel 45 by Director
Address: Carmencita 45 Las Condes, Santiago de Chile, chile
Telephone: +44-204-505-9777
Rating: 4.2

Santiago Chile, Santiago de Chile, Chile

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About Hotel 45 by Director

location

Located in Santiago de Chile, this hotel has the perfect ambience for those in need of an adults-only holiday.

facility

The hotel has 2 lifts and features 49 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, a safe and a currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. A safe and a minibar are also available. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and massage treatments.

meals

The hotel includes a restaurant and a bar. A fortifying breakfast is served daily.

Amenities at Hotel 45 by Director

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Wifi
Business Center and Conferences
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  Business Center
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Gym
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Centre

18000 m

Airport

25000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

161

Very Good

124

Average

Poor

Terrible

Recent Reviews: 355

User:David C
Trip type: Solo travel
South America Chile, Argentina and Brazil
12 Jun 2026
Yes the hotel is a good location, front desk staff could be better and more pleasant to customers especially you arriving at hotel at 9.30am from London via Belfast your is not ready, it could be 14.00hrs, especially emailed them 7 days in advance explaining your travel arrangements.I thought my PDC was lost as it folded inside passport by the front desk employee. Room was cold even I adjusted the air con. It was never warm.
User:DKB_2013
Trip type: Family
Great location, comfortable stay
24 Feb 2025
The hotel is in a popular and safe area. The room was small but comfortable. It was quiet for being in a popular area. Breakfast was delicious, several options to try - eggs, meats, pastries, fruits, juices. The mall and lots of restaurant options were close by. The staff was pleasant, helpful, and attentive. I would stay here again.
User:Pamela R
Trip type: Solo travel
Nightmare in my home country
09 Dec 2024
Reference: Penthouse 01, Room 901Stay: November 27 - December 05, 2024It is with a heavy heart that I write this negative review about an experience in my home country. Unfortunately, this was by far the most miserable and worst hotel experience I have ever had.From the start, the service was unacceptable. During check-in, the receptionist, Juan Carlos, who seemed to be in charge, was extremely rude and refused to explain the charges in USD. Having left Chile after finishing college, I am not familiar with the local currency. If this establishment claims to be an international hotel, such behavior is nonsensical. Furthermore, Juan Carlos appeared to treat the client ahead of me—who was from Spain and white—differently, which was unsettling.To make matters worse, I was not informed that the penthouse room I rented, supposedly the best they offer, required an iPad to control essential functions like the curtains, the TV in the second bedroom, and the central AC. The room was outdated and fell short of international standards.On the second day of my stay, I became sick and requested a blanket to be cleaned. I was assured it would be returned the next day, but it never arrived.The only positive aspect of my stay was the excellent customer service provided by Jeanette, who was polite and attentive.On the day of check-out, both Juan Carlos and another receptionist, Alfredo, provided an invoice but refused to explain the charges in USD (my primary currency). Their tone was aggressive and intimidating, which is unacceptable treatment, especially for a guest paying for their highest-tier room. This ordeal wasted 1.5 hours of my time—time I had planned to spend with my family before my departure.To add insult to injury, I spoke with the operations manager, who seemed more concerned about avoiding bad reviews than resolving my issues. I was promised an email follow-up, but it has been five days, and no email has arrived.Additionally, the cleanliness of the room was subpar. The closet had a dead mosquito, and the entire room was in desperate need of an update. It did not match the pictures advertised online.In conclusion, this hotel is far from meeting even one-star standards. The overall experience was disappointing and abusive, leaving me with memories I would rather forget.
User:Markhtravel1967
Trip type: Couples
Don't stay at 45 by Director.
26 Sept 2024
Very disappointing experience. Booked through Hotels.com and arrived. Was given an iPad to operate the room, all in spanish, this inclueded a large blind that faces another building. The blind suddenly opened and given its a two storey room you can imagine the light that will come through the window. . The hotel is unhelpful only to say they don't have another penthouse room and cannot look at fixing it until tomorrow, if its fixable. There are other rooms available on their website. There is no consideration of their customer experience. We have not been told about breakfast or given the complementary bottle of wine, which the hotel says was not included, so Hotels.com must have made a mistake. Don't stay here as they don't have the ability to offer suggestions to resolve issues. Lest see how we sleep tonight with the light from an adjoining fire stairwell shining in all night.
User:polarbug
Trip type: Business
Convenient and comfortable hotel in Las Condes
03 May 2024
Booked for me as a stopover en route to Punta Arenas. Comfortable modern hotel. Friendly and helpful staff. Standard room comfortable and quiet, perhaps a little small. Good Internet. A highlight of this hotel is that it has a particularly good restaurant! Convenient and easy walking distance to local shops etc