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Hotel Torremayor Lyon

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Hotel Torremayor Lyon

locationSantiago Chile, Santiago de Chile

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About Hotel Torremayor LyonAbout Hotel Torremayor Lyon

Location

The city hotel is located in the heart of Providencia, just 5 minutes from Los Leones underground station and surrounded by the best dining options, unique shops and shopping centres, and financial, cultural and tourist centres. The shops of Parque Arauco are 4 km from the business hotel, and the 11 de Septiembre bus station is a 5-minute walk. Valparaiso and the beach at Vina del Mar are both an hour and a half by car, while the Valle Nevado ski resort is an hour's drive. The hotel is approximately 18 km away from Santiago International Airport.

Facility

Guests have a choice of 2 junior suites, 2 suites, 8 single rooms and 98 double rooms located in two 6-storey buildings with lifts. The multilingual staff at the reception desk in the lobby are ready to assist you with check-in and check-out. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. Wheelchair-accessible facilities are available. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, room service, a laundry service and a hotel shuttle bus. A bicycle hire service gives guests the opportunity to explore the surrounding area independently.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. A safe, a minibar and a desk are also available. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms can be booked.

Sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Guests can enjoy a refreshing swim in the outdoor pool area. Sun loungers and parasols on the terrace invite guests to relax and unwind. After an eventful day, guests can work out and recharge in the gym.

Meals

Dining facilities include a restaurant, a breakfast room and a bar. Bed and breakfast can be booked. At breakfast, lunch and dinner, guests serve themselves at the delicious buffet or order a set menu for lunch. The hotel also offers special catering options. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club and MasterCard.

Amenities at Hotel Torremayor Lyon Amenities at Hotel Torremayor Lyon

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

    • -

      Currency Exchange

    • -

      Foyer

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Restaurant(s) with smoking area

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      Room Service

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Packaged meals

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      Protective equipment for employees

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Lunch

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      Breakfast Buffet

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      Evening Buffet

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      Lunch Buffet

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      Set menu lunch

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      Special Offers

  • Sport/Entertainment

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      Cycling/Mountain Biking

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      Gym

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      Outdoor Pool(s)

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      Parasols

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      Sun loungers

LocationLocation

Map preview

Around this property:

Bus Station

250 m

Underground/Over ground Station

300 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

409

Very Good

547

Average

209

Poor

96

Terrible

70

Recent Reviews: 1331

  • User:Louise f

    Trip type: Couples

    Nice safe location, helpful staff, huge reception area

    rating09 May 2024

    A very big hotel, very convenient for the Providencia area of Santiago within walking distance of shops, restaurants and the cable car to San Cristobal.Reception area very large and grand but not very welcoming. Staff a bit officious demanding to see our Chile entry papers.Room a fairly good size though double bed not that large. Good TV in room and free bottles of water along with welcome drink on arrival.Bathroom with bath a bit sparse on toiletries. Handy USB point by bed. Breakfast ok, coffee machine, no cold milk, hot milk tasted a bit strange. Only one set of slots of toaster worked one morning

  • User:Pioneer02652295898

    Trip type: Family

    Quiet place

    rating01 Jan 2024

    Nice place, quiet and Good location Good assisstance and very Good breackfast. U Weber whith my family for medical treatment and for visit some places, IT was good and we spent an excellent family time.

  • User:Sightseer37900691172

    Trip type: Friends getaway

    Great location

    rating15 Sept 2023

    I gave this hotel 3 stars because of its location and friendly service in the breakfast room . We checked in the evening about 9 pm and the desk clerk knew little to no English . Luckily I was traveling with someone who spoke Spanish but even he had trouble understanding the clerk. He kept asking for our exit papers for leaving Chile . Until he showed us a copy of our PDI form did we understand what he was talking about . The carpets are well worn in the hallways and the rooms , the furniture is also well worn.There was no view except our room looked into apartments across the alleyway . The welcome drink was limited to about 3 choices and again the bartender knew no English , besides having no personality. The breakfast room was pleasant and had average choices … the young lady working the breakfast room recooked our eggs as they were very runny and not edible , she remembered us the following day and Immediately had our eggs the way we preferred. She was very pleasant ! The day desk clerk spoke very good English and was very helpful storing ourluggage as we had a late pick up to the airport . The hotel was clean and had large open spaces . Very centrally located , close to the shopping center inside Gran Costanera Center , the largest and tallest building in South America . Lots of restaurants and bars close by , very nice neighborhood. We felt safe .

  • User:ElthamTraveller_9

    Trip type: Solo travel

    In general a good experience

    rating13 Sept 2023

    This isn't a bad hotel. Fairly good location, walking distance to the centre of town. Gracious but a little tired in places. My room was comfortable enough but there were no instructions for the safe, the bathroom was a little bit grotty in places and I couldn't open the complementary bottle of water! The internet in the room is rubbish. It's ok in the lobby though. Free welcome drink is nice. Restaurant is good, but a little pricey. It bugged me that the menu is all on a QR reader and for some reason mine wouldn't work. Breakfast was perfectly fine. Great fruit, eggs, croissants and good coffee. Emmanuel on reception was welcoming, in fact all the staff I encountered were welcoming and helpful. One tip pay with cash or debit card otherwise you will be charged commission.

  • User:Global23345118362

    Trip type: Family

    Torremayor hotels never more

    rating25 Jul 2023

    I do not recommend any Torremayor hotels. My experiences were the worse possible.Torremayor Lyon and Providência:- Reservation: Travel agency and hotel did not get aligned. I asked for a double bed for my 2nd honey moon and my wife and I slept in separed beds.Torremayor Lyon:- In the winter they turn the heat being impossible to sleep. I asked the attendant how to turn on the air conditioning and the answer was, we don’t have air conditioning during the the winter. The alternative was to open the window. - Bath water is warm, doesn't get hot.- I bought an expense wine to drink with my wife ok out 2nd honey moon and they couldn’t even open properly the bottle. They almost ruing a $200 wine. Summary, I spent 3 days on the Terramayor province hotel and 2 days at the Terramayor Lyon hotel both were terrible.Torremayor Providencia:- Room was dirty and had no towels available in the room. I asked to clean more than once the room and the room was not cleaned. I had to go to the lobby 2 times to get towels.

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