Hyatt Centric Las Condes Santiago

Name: Hyatt Centric Las Condes Santiago
Address: Enrique Foster 30, Santiago de Chile, chile
Telephone: +44-204-505-9777
Rating: 4.6

Santiago Chile, Santiago de Chile, Chile

Share this Deal share

About Hyatt Centric Las Condes Santiago

location

This hotel is located in the heart of Santiago de Chile.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, an alarm call service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is included as standard in some rooms. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. For guests' convenience, units include a refrigerator and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels, a radio, a plug adapter, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and include a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including golf, a gym and aerobics.

meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hyatt Centric Las Condes Santiago

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  Conference Room
- -
  Room Service
- -
  Laundry Service
- -
  Pets
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Wifi
Building Information
- -
  Garden (m²)
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Library
- -
  Reception
- -
  Sun Deck
General Services
- -
  Concierge
- -
  Doctor on call
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Wake-up Call / Service
- -
  Wheelchair
Hygiene
- -
  Contactless check-in/-out
- -
  Protective equipment for employees
- -
  Protective equipment for guests
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Restaurant
Object Information
- -
  Fax
Room Facilities
- -
  TV
- -
  Fireplace
- -
  Room service
Security
- -
  Fire extinguishers
- -
  Security Guard
Sport/Entertainment
- -
  Indoor Pool
- -
  Outdoor Pool(s)
- -
  Swimming Pool
- -
  Gym
Transfers
- -
  Airport Transfers

Location

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

767

Very Good

121

Average

Poor

Terrible

Recent Reviews: 978

User:kja100
Trip type: Couples
Nice hotel and location
25 Sept 2026
Friendly staff, clean rooms with nice views, great breakfast, and a good location very walkable.
User:Paris W
Trip type:
Excellent Las Condes Hyatt
20 Aug 2026
This is an excellent property in the heart of Las Condes Santiago. All services are rendered with professionalism and kindness. This was my second stay at the hotel in connection with ski trips to nearby resorts in the Andes. I highly recommend. In addition to great service and facilities, the location is wonderful as there are numerous shopping and dining options within walking distance, and two metro stations.
User:reviews4you2
Trip type:
Not the Hyatt Experience I Expected
26 Jul 2026
Our stay actually started off very well. The staff we interacted with initially were friendly and attentive, and we were enjoying our time at the hotel. There was a persistent sewer-like odor around the elevator area throughout our stay, but I was willing to overlook that because I felt everything else had been positive.Unfortunately, our experience took a complete turn on our last day. Our 3-year-old accidentally damaged the TV screen in our room. Since we were checking out that day, I could have simply left without saying anything, and the hotel would likely have had no way of knowing what had happened. Instead, I chose to do what I believe was the right thing: I immediately informed management, explained exactly what had happened, and accepted responsibility.I asked whether they could submit the damage through their insurance or if there was any way they could help, given that this was an accident involving a small child. Rather than showing any understanding or discussing possible options, I was told that I had to pay because they could not sell the room until the TV was replaced. They even mentioned that they should charge me for the days the room would remain out of service.Despite that, I still agreed to take responsibility. My only request was that they provide me with a copy of the invoice or receipt showing the cost of the television so I could submit it to my own insurance company. Management assured me they would send it. I have followed up several times, and they have simply ignored my requests. To this day, I still have not received the documentation they promised.What disappoints me most is not that I was asked to pay for the damage. I understand accidents have consequences. What disappointed me was the complete lack of transparency, communication, and appreciation for the fact that I chose to be honest when it would have been very easy to say nothing. I expected much better customer service and professionalism from a Hyatt property.It’s unfortunate because what could have been a great stay ended up being overshadowed by the way management handled this situation. I hope Hyatt reviews its approach to guest communication and transparency, especially when dealing with guests who are trying to do the right thing.
User:Ramon M
Trip type:
Prime location and overall good service
28 Jun 2026
At check in I waited in the Expedited check in line but nobody was there to greet me and in the regular line the girl was checking in couple. Once they finished checking in, the girl looked at me and she just said that it was there to check in. Then, a new couple arrived to check in so I looked at the receptionist and asked if she wanted me to walk there since there was no sign that she was going to switch stations to take care of me to what she responded that yes, that I could go to her station for check in and she told the arriving couple I was first.Also, when I asked for my Globalist upgrade to a suite (the hotel just had two junior terrace suites available) the receptionist girl told me that there was not any available despite I told her that in the app there was availability for the days in which I was staying at the property. Finally they ended giving me the upgrade but I had to wait for almost 2 hours despite I arrived at the standard check in time. I did not like that the receptionist lied to me and then she was constantly reticent on not giving me the Globalist upgrade despite having the room.Also, once I had the upgrade, the first night of my arrival I asked to the front desk to bring me cutlery to my room and that request was never honored so I had to eat my sushi with the ice tongs of my room. On Saturday, I called the front desk to check out a burned light on roof and to fix the general switch of the room and after the handyman tried to fix it (which he could not) he had to leave shortly (supposedly) to open another guest's door and I had to wait him for almost an hour so he could take out the things that he left in the room (stair, gear, etc) and to place back in place the lights. I had to call the front desk so the handyman could take out the things he left for over an hour at my room.On the good side, I had a small meeting with some friends at my room in one of the nights I stayed at the hotel and the staff had such a great disposition on bringing to my room extra chairs, lights, power cords, ice, etc. Also, the hotel manager apologized for all the inconvenience caused during my stay and gifted me a plate with some sweet treats (which were astonishing) and a note apologizing for everything. Besides of that they waived me one of the nights I stayed in the hotel for all the time I lost dealing with the necessary repairs at the hotel.Overall the hotel is in a prime and secure location in Santiago de Chile close to the subway and the business district. The staff were able to amend all the inconvenience caused with the repairs that I had to deal and they deliver a great service despite the original disappointments at check in. I definitely recommend this hotel for anyone who is a World of Hyatt member or someone who wants to stay in a great price/quality hotel in a good location.
User:Catalina A
Trip type: Business
Hyatt Centric Las Condes Santiago- Chile
08 Jun 2026
Very good Hotel, clean, beautiful, the staff is amazing. Very good location, near Metro, and good restaurants. Very good breakfast, I was surprised that they have sourdough bread and lactose-free foods, which was great for me.