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ibis Santiago Providencia

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ibis Santiago Providencia

locationSantiago Chile, Santiago de Chile, Chile

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About ibis Santiago ProvidenciaAbout ibis Santiago Providencia

location

This hotel is located right in the heart of Santiago de Chile.

facility

The hotel has a lift and features 182 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning. Rooms have a double bed or a queen-size bed. Extra beds can be requested. A safe and a desk are also available. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

After an eventful day, guests can work out and recharge in the gym. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at ibis Santiago Providencia Amenities at ibis Santiago Providencia

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Room Service

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      Laundry Service

    • -

      Pets

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      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoking rooms

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      Wifi

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Restaurant

  • Room Facilities

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      Shower

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      Bathtub

    • -

      Hairdryer

    • -

      TV

    • -

      Closet

    • -

      Room service

    • -

      Toiletries

  • Security

    • -

      Fire extinguishers

    • -

      Security Guard

  • Transfers

    • -

      Shuttle Service

LocationLocation

Map preview

Around this property:

Airport

23000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

996

Very Good

2320

Average

929

Poor

232

Terrible

119

Recent Reviews: 4596

  • User:Robert H

    Trip type: Solo travel

    Ibis Hotel Providencia, Santiago de Chile

    rating01 Jun 2026

    As soon as I entered the hotel, the smell of rotten eggs shocked me. It lasted 2 days and at night was unbearable. I was scared. There are at least 15 employees at the lobby, but no one greets you. The front desk personnel were helpful. They have a taxi driver that you can use. This driver does not know how to get around. He got lost on my ride and instead of taking 20 minutes to get to my meeting, he drove around for an hour and a half. The cleanness of the room is bad. I mean, I saw hair on the floor when I arrived and were when I left.

  • User:HPS2009

    Trip type: Family

    As expected

    rating05 Jan 2024

    It is exactly what you would expect from an Ibis—small but functional room, clean, no luxury. Regarding the location, it all depends on what you will do in Santiago. It is in the middle of the road between downtown (and historical tourist attractions) and the richer neighborhoods (with its malls, bars, and restaurants)

  • User:alipattSD

    Trip type: Solo travel

    Decent, but limited

    rating05 Nov 2022

    Pretty primitive. It is an Ibis though. No kettles or any glasses or cups in the room. Was there 3 days and despite the “clean my room” sign it didn’t get cleaned. Sheets and bedding were stained, but it’s cheap and a good location.Skip the overpriced breakfast and hit the cafes across the road.Little or no English, so keep that in mind if your Español is iffy.

  • User:pratt_warren

    Trip type: Business

    Customer service and internet is dire

    rating21 Jan 2022

    Nice room, nice view. Poor breakfast (with pineapple and orange 'juice' made with powder). Terrible internet, incapable of using Netflix or making a video call. I tried to call reception for about 2 hours - always engaged. Lady at breakfast shortchanged me when I paid in cash. All in all, poor quality and poor service. I'll go elsewhere next time.

  • User:91pablom

    Trip type: Solo travel

    Hotel is good, location isn't.

    rating23 Mar 2020

    I stayed here for a couple nights and the hotel is in very good shape, everything still smells new.The location isn't really good, there's literally nothing around, you will need an Uber to go anywhere.Never take a taxi in Chile!!! They will totally rip you off.Front desk people isn't friendly or welcoming at all but I think that's everywhere in Chile. Luciano Marquardt, General Manager at Ibis Santiago Providencia Hotel, responded to this review Le agradecemos enormemente sus comentarios en relación a su estancia en ibis Santiago Providencia. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.Hotel Ibis Santiago Providencia

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