Icon Hotel

Name: Icon Hotel
Address: Av. Alonso de Cordova 6050, Santiago de Chile, chile
Telephone: +44-204-505-9777
Rating: 3.9

Las Condes, Santiago de Chile, Chile

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About Icon Hotel

location

This hotel welcomes guests in Santiago de Chile.

facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a newspaper stand, a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Daily newspapers are available for purchase. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Sun loungers and parasols are available on the sun terrace. For guests who wish to keep active, cycling/mountain biking and golf are available. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. The wellness area features various facilities, such as a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium. The hotel has a number of entertainment facilities available, including an entertainment programme, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A fortifying breakfast is served daily. Staff are also happy to provide children's meals.

Amenities at Icon Hotel

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Internet access
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  Laundry Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoke detector
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  Wifi
Beauty and Spa
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  Massage
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Outdoor Furniture
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  Reception
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  Sun Deck
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Minibar
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  TV
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Gym
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  Tanning Studio/Solarium
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  Events
Transfers
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  Airport Transfers
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  Shuttle Service

Location

Around this property:

Beach

120000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

486

Very Good

228

Average

111

Poor

Terrible

111

Recent Reviews: 1011

User:FarAway599920
Trip type: Business
Good stay WiFi can be a bit tricky
01 Sept 2026
Great stay. Nohemy and Natacha and Ignacio on reception very helpful
User:Stay61564584977
Trip type: Couples
Stay at hotel
15 Aug 2026
Fantastic experience, 5 stars, the spa was amazing!!
User:Verity B
Trip type: Solo travel
Expensive stay for worst night sleep
10 Jul 2026
Very disappointing stay. The reception staff were unfriendly and unhelpful, and I had to leave the hotel to withdraw cash because they couldn't process my debit card for the deposit. I was unable to order room service because I was repeatedly transferred between numbers with no one able to help. The room itself had several issues: the shower was broken, the Wi-Fi didn't work, the cups were dirty, and the bed was very uncomfortable. The interconnecting door meant I could hear everything from the room next door and was woken several times during the night. Overall, this was not the standard I expected and I would not stay here again.
User:petr b
Trip type: Business
Could be a nice modern hotel but the staff is mostly quite obnoxious and (claimed) procedures very customer unfriendly
12 Apr 2026
I was here for the 4th time (not my choice), 4th week's stay. Unfriendly reception would not allow me to check in for the prepaid 5 nights without paying 250 US$ guarantee. Then I could not even use this to pay for breakfast. I was not allowed to check out at midnight for 4am departure "Check out only after delivering room key". There is one bottle of water for the entire stay, Coffee bags not replaced after 1st night. It could be a nice modern hotel if they learn to provide basic customer-friendly service. After 4 years I have seen ZERO improvement
User:Skydive_antoine
Trip type: Couples
Horrible
29 Mar 2026
Hotel to avoid! Terrible reception and service! Moreover, when they acknowledge an overcharge, they don’t refund you! So in addition to providing extremely poor service, they are thieves! Legal action is underway.