Ismael Hotel

Name: Ismael Hotel
Address: Ismael Valdes Vergara 312, Santiago de Chile, chile
Telephone: +44-204-505-9777
Rating: 4.7

Santiago Chile, Santiago de Chile, Chile

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About Ismael Hotel

location

This hotel warmly welcomes guests in Santiago de Chile.

facility

The hotel has a lift and features 44 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A minibar and a desk are also available. Additional features include a mini fridge and a microwave. There is also an ironing set and a trouser press. A telephone, satellite television, a radio and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. Refreshing drinks are served at the poolside snack bar. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, yoga, a spa, massage treatments and hiking. An entertainment programme and live music are also options for entertainment.

meals

The hotel features dining services including a restaurant, a café and a bar. Breakfast and lunch are served every day. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Amenities at Ismael Hotel

Facilities
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  Air conditioning
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  24-hour reception
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  Conference Room
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  Internet access
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  Bicycle Hire
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Smoking rooms
Common Area
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  Library
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  Sun Deck
General Services
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  Concierge
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  Luggage storage
Hygiene
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  Contactless check-in/-out
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  Packaged meals
Meals
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  Special Diet
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Fridge
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  Safe
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
Transfers
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  Shuttle Service

Location

Around this property:

Beach

111000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1126

Very Good

286

Average

Poor

Terrible

Recent Reviews: 1505

User:anonymous2014749
Trip type: Solo travel
The only place to stay in Santiago!
08 Oct 2026
I can’t gush enough about Hotel Ismael! Everything was superb: from the airport, to the check in, to the breakfasts, to all the super friendly staff, to the room, to the location!! A special, deeply heartfelt thanks to Diego and Javiera who helped me avert a catastrophe of my own making. You both are lifesavers and deserve high praise! I will definitely stay here again and highly recommend Hotel Ismael to all
User:SeaGlide
Trip type: Friends getaway
Great staff, great rooms and nice views
08 Oct 2026
Stayed for 2 nights. Had a very good experience. Staff friendly. Nice ambience. We had a junior suite which was lovely and spacious and we could soak in a nice hot bath after a long day of exploring. The kitchen staff are wonderful even when breakfast got busy. Jose - Carlos and his team make delicious omelettes, just ask. He loves his job and it shows. You can also get a good cappuccino, again on request. Good location for nice resistant and a lovely tranquil park out front.
User:Shekki
Trip type: Solo travel
Shabby, dusty, old rooms
03 Oct 2026
I stayed for one night recently. The staff is very friendly but the hotel room is pretty shabby. There were two flies in the room when I arrived. Just seemed like everything was dusty and old. The kind of place where you don’t walk around in bare feet. The bathroom mouldings looked moldy and even the bottles in the shower the labels looked dirty. The morning of my checkout there was no running water and the TV wouldn’t turn on. I called the front desk and no one answered.. I went into the hallway and the housekeeper told me “yeah no water for 2 hours.” Good to know. That was at 1045am. I checked out and the hotel stored my luggage until 5pm. I came back to collect it and the front desk was advising some guests that the water was still not working. The breakfast is good and they’ll make you an espresso or cappuccino from their machine. It’s also within walking distance of several cute neighborhoods. I stayed at another hotel in Providencia for less money that one was actually luxurious and clean. I was bummed that I was staying there honestly.
User:Leigh O
Trip type: Solo travel
Chic hub in a great location
01 Oct 2026
A fabulous hotel in a beautiful and convenient location. Chic, clean and relaxing with fantastic staff (in particular Diego) who provided great advice for getting around Santiago. Definitely recommend! Gestor de Experiencia, Guest Services / Front Office at Hotel Ismael, responded to this review Dear Leigh O, thank you very much for your wonderful review. We are delighted to hear that you found our hotel fabulous and appreciated its beautiful and convenient location. It is gratifying to know that you enjoyed the chic and relaxing atmosphere, as well as the exceptional service provided by our staff, particularly Diego. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit to Santiago. Please do not hesitate to reach out if you need any assistance in the future.
User:michael j
Trip type: Couples
Time of your life
30 Sept 2026
Hotel Ismael was a phenomenal hotel and the service of cleanliness and hospitality one coukd only have dreamt of. My wife and I were on our honeymoon and had stayed a couple days. Without hesitation when they found out on our checkout day they gave us a bottle of Rose and put us on the rooftop Terrace overlooking Beauty.( Mountains and more) Diego and Marcelo upfront and waitstaff …. Chef Jose Pablo. We appreciate every deatail. Muchísimas Gracias por todo. ?? Gestor de Experiencia, Guest Services / Front Office at Hotel Ismael, responded to this review Dear Michael J, thank you very much for sharing your wonderful experience with us. We are delighted to hear that you and your wife had a phenomenal stay during your honeymoon. It is gratifying to know that our team, including Diego, Marcelo, and Chef José Pablo, contributed to making your visit memorable. We take great pride in our hospitality and attention to detail, and your kind words reaffirm our commitment to excellence. We appreciate your gratitude and hope to welcome you back in the future for another exceptional stay. Thank you once again for choosing us.