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Mandarin Oriental Santiago

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Mandarin Oriental Santiago

locationSantiago Chile, Santiago de Chile, Chile

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About Mandarin Oriental SantiagoAbout Mandarin Oriental Santiago

location

The hotel is located in an exclusive residential area close to major shopping malls and exclusive golf clubs. The main ski resorts and spas in the central area can be reached from the hotel in about 1 hour. The hotel also has easy access to the centre of Santiago and to the airport.

facility

The hotel has a lift and features 310 rooms. The reception desk is open round the clock. Services such as a cloakroom, baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a hairdresser and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Children's beds and extra beds can be requested for younger guests. A safe and a minibar are also available. The kitchenette comes with a tea/coffee station. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. A hairdryer and a telephone are provided in the bathrooms, which include a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. Family rooms are available for parents with children.

sport

Guests can work out or just relax in the outdoor and indoor pools. Kids can splash about in a special swimming area just for them. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, tennis and golf are available. The hotel's location is particularly ideal for skiers. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, billiards, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, massage treatments and thalassotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

meals

Various dining options are available, including a dining room, a breakfast room, a café and a bar. Guests can dine in a non-smoking restaurant with an area for smokers. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Mandarin Oriental Santiago Amenities at Mandarin Oriental Santiago

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Shops

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      Conference Room

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      Room Service

    • -

      Laundry Service

    • -

      Bicycle Hire

    • -

      Playground

    • -

      Pets

    • -

      Elevator/ Lift

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      Ironing services

    • -

      Laundry

    • -

      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Beauty and Spa

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      Massage

    • -

      Salon

    • -

      Spa

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Game Room

    • -

      Library

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      Sun Deck

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Packaged meals

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

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      Skiing

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

    • -

      Minibar

    • -

      TV

    • -

      Closet

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

    • -

      Gym

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      Golf

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      Events

  • Transfers

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      Airport Transfers

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      Shuttle Service

LocationLocation

Map preview

Around this property:

Park

150 m

Shopping opportunities

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2125

Very Good

731

Average

285

Poor

129

Terrible

117

Recent Reviews: 3387

  • User:Bindu g

    Trip type: Couples

    The Mandarin Oriental in Santiago is an outstanding place to stay in Santiago.

    rating29 Sept 2026

    The Mandarin Oriental in Santiago is an outstanding place to stay.We were there for three nights, treating ourselves to the club room.The staff couldn't be more accommodating to fit in vegetarian options for us.The breakfast, tea, canapé options were outstanding. The chef even made delicious vegetarian Sushi for us which was outstanding!Unknowingly we arrived there just before the Independence day celebrations whenpractically everywhere touristy was closed! But with guidance from the staff there we wereable to make a few of the destinations we wanted to get to like the Funicular, Santa Luciahill, (steep climb but worth it), Plaza de Armas and some of the local fairs in a park near ourhotel. So a huge thank you to the wonderful Chef whose sushi we will never forget and also Noah, Florencia, Arantza, Diego, Joaquin, Soledad& the Club Lounge Team.

  • User:kja100

    Trip type: Couples

    Beautiful hotel in a good location

    rating25 Sept 2026

    The hotel is beautiful and the staff are great. Enjoy the garden area for tea or coffee. The Italian restaurant was delicious. The area around the hotel has a mall and a nice safe park. The only negative was the room was warm and there was no sheet.

  • User:Gemfast

    Trip type: Family

    Not up to Par

    rating17 Sept 2026

    We arrived in the afternoon and stayed in a terrace suite for $1,450 a night. The room was a nice size, but there was no hot water, so we couldn’t shower. We essentially lost a day, and when we complained, we weren’t believed — we had to wait for a manager to come test the water temperature himself before he’d accept that it wasn’t hot.Having just stayed at the Fairmont and Rosewood properties in Brazil, where we had a great experience, this was a real disappointment. We couldn’t even go out to dinner without showering first, so we effectively lost an entire night. After we pushed for compensation, they offered $300.It’s a nice-looking property, but this isn’t close to a 4-star hotel. They have serious issues with their hot water, and management isn’t up to the standard you’d expect for the rates they charge. MOSTG Social, Other at Mandarin Oriental, Santiago, responded to this review Dear Gemfast,Thank you for sharing your feedback. We sincerely apologize that your stay did not meet your expectations and for the inconvenience you experienced. Your comments have been shared with the relevant teams for review, as we continuously strive to improve our service and guest experience.We appreciate your feedback and hope to have the opportunity to welcome you again in the future.Kind regards,

  • User:Voyager58720835900

    Trip type: Couples

    An Unforgettable Birthday Stay with Spectacular Andes Views

    rating05 Sept 2026

    My wife gifted me a trip to Santiago for my birthday, and both the city and the hotel made a lasting impression on us.We had a spectacular view of the Andes directly from our room. The room itself was very spacious and elegantly furnished. The breakfast buffet was a great pleasure every single day, and the staff was always attentive and friendly. The hotel is also located in a very convenient area, so we could easily walk to large parks and excellent local restaurants.A very special thank you goes to Guest Manager Florencia. She beautifully decorated our room for my birthday and took the time to help plan our city excursions. Her exceptional care made our stay an unforgettable personal experience. MOSTG Social, Other at Mandarin Oriental, Santiago, responded to this review Dear Voyager58720835900,Thank you for sharing your feedback. We are delighted to know that your stay was memorable and that our team contributed positively to your overall experience. Your kind words are truly appreciated and serve as great motivation for all of us.We look forward to welcoming you back to Mandarin Oriental, Santiago.Kind regards,

  • User:Baij_Patel

    Trip type: Couples

    One Night, Five-Star Magic: The Mandarin Oriental Santiago

    rating22 Aug 2026

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