NH Collection Plaza Santiago

Name: NH Collection Plaza Santiago
Address: Avenida Vitacura 2610, Santiago de Chile, chile
Telephone: +44-204-505-9777
Rating: 4.3

Santiago Chile, Santiago de Chile, Chile

Share this Deal share

About NH Collection Plaza Santiago

location

This hotel welcomes guests in Santiago de Chile.

facility

The hotel has a lift and features 159 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage (for a fee) and a car park. Further services include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Bicycle storage is available to guests. There is a bike hire service as well. Complimentary newspapers are available.

rooms

Rooms are equipped with air conditioning and central heating. Guests are sure to get a good night's sleep in the king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Cosmetic products and a selection of towels provide additional comfort in the bathrooms. Wheelchair-friendly rooms can be booked. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. The sun loungers are perfect for soaking up some sun. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, golf, a gym, aerobics, a sauna and massage treatments.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at NH Collection Plaza Santiago

Facilities
- -
  Air conditioning
- -
  Lobby
- -
  24-hour reception
- -
  Currency Exchange
- -
  Shops
- -
  Conference Room
- -
  Internet access
- -
  Room Service
- -
  Laundry Service
- -
  Garage
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Kitchen/Kitchenette
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Smoke detector
- -
  Smoking rooms
- -
  Wifi
- -
  EV Charging Station
Beauty and Spa
- -
  Massage
Business Center and Conferences
- -
  Business Center
Common Area
- -
  Outdoor Furniture
General Services
- -
  Concierge
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
- -
  Wheelchair
Hygiene
- -
  Contactless check-in/-out
- -
  Protective equipment for employees
- -
  Protective equipment for guests
- -
  Gym/ Fitness centre
- -
  First-aid services
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Cafe
- -
  Restaurant
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  TV
- -
  Closet
- -
  Room service
- -
  Slippers
- -
  Toiletries
Security
- -
  Fire extinguishers
- -
  Security Guard
Shopping
- -
  Souvenir shop
Sport/Entertainment
- -
  Indoor Pool
- -
  Swimming Pool
- -
  Sauna
- -
  Gym
- -
  Events
Transfers
- -
  Airport Transfers
- -
  Shuttle Service

Location

Around this property:

Beach

125000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

1418

Very Good

813

Average

219

Poor

Terrible

Recent Reviews: 2607

User:Extraordinary823750
Trip type: Couples
NH Collection Plaza Santiago Sep 26 Visit
21 Sept 2026
NH Collection Plaza Our stay here from start to finish was excellent; we stayed one day prior to flying out to Rapa Nui and returned for a further 10 days in Santiago as our base for further afield visits. What was nice was the 3 days on Rapa Nui we did not need all our luggage the hotel stored the excess until our return The staff were all excellent and very accommodating to our requests The breakfast was varied and of good quality and selection and included local delicacies The location was great as the Sky Tower was a 2-minute walk and the Costanna Centre again 2 mins away. The area has a large choice of restaurants to choose from. The hotel restaurant was a good choice with a varied menu the meals we had there were good quality The Hotel provides great location, great spacious rooms, attentive and friendly staff, Andres A was very helpful. All together it was Fantastic Value for money Well Recommended Camila Rivas, Guest Services / Front Office at NH Collection Plaza Santiago, responded to this review Dear Guest,Thank you very much for sharing such a detailed review of your stay with us.We are delighted to know that your experience at NH Collection Plaza Santiago was excellent from start to finish and that our hotel served as a comfortable base for your adventures in both Santiago and Rapa Nui. It is wonderful to hear that our luggage storage service added convenience to your trip and allowed you to travel with greater ease.We truly appreciate your kind words about our team. Providing attentive, friendly, and personalized service is our priority, and we are especially pleased to know that Andrés A. was able to make a positive impact on your stay. We will be sure to share your recognition with him and the rest of our staff.Thank you once again for your recommendation and for highlighting the value you found in your stay. We sincerely appreciate your trust and look forward to welcoming you back on your next visit to Santiago.Warm regards,Camila Rivas - Guest Relations.
User:Pedro G
Trip type: Business
Nice place to come back !
18 Jul 2026
A lovely place with a warm and welcoming atmosphere.A special thank you to Mr Juvenal and the Front Desk team for their outstanding support, kindness, and willingness to help throughout my stay. You truly made this experience a very pleasant one.The restaurant was excellent, offering great food and outstanding value for money.Highly recommended! Camila Rivas, Guest Services / Front Office at NH Collection Plaza Santiago, responded to this review Dear Guest,Thank you very much for taking the time to share your experience with us.We are delighted to know that you enjoyed the warm and welcoming atmosphere of our hotel and that your stay was such a pleasant one. Your kind words regarding Juvenal and our Front Desk team are truly appreciated. We will be sure to share your recognition with them, as they are always committed to providing exceptional service and creating memorable experiences for our guests.We are also pleased to hear that you enjoyed our restaurant and found both the quality of the food and the value offered to be outstanding.It was a pleasure having you as our guest, and we sincerely look forward to welcoming you back on your next visit.Warm regards,Camila Rivas - Guest Relations.
User:DRios1190
Trip type: Solo travel
Loved everything about my stay!
14 Jul 2026
I have nothing but great things to stay about my stay here. I stayed here through the AMEX Hotel Collection program and was extremely pleased with the upgrade to a junior suite room. The room was spacious, clean, and had all expected complimentary amenities of a water heater, espresso pod machine with pods, tea, robe & slippers, iron and ironing board. The property itself overall was extremely clean, modern, and the staff is extremely hospitable. I used my AMEX property credit towards breakfast, and various food and beverage charges. The breakfast is ample and filled with a variety of buffet options--something for everything to enjoy. In addition to these items, I utilized the gym with is fully equipped with a pair of treadmills, a stationary bike, free weights, and weight machines.The hotel itself is also very well-located in an area with lots of restaurants, as metro station, and a large shopping mall with a supermarket. Overall, it was perfect for my time exploring Santiago. I totally recommend and will absolutely look to stay here again on future visits. Camila Rivas, Guest Services / Front Office at NH Collection Plaza Santiago, responded to this review Dear Guest,Thank you for taking the time to share such a wonderful review of your stay with us.We are delighted to know that every aspect of your experience exceeded your expectations. It is especially rewarding to hear that you enjoyed the benefits of the AMEX Hotel Collection program, including your upgrade to a Junior Suite, and that you found your accommodation spacious, comfortable, and well-equipped with the amenities designed to make your stay as pleasant as possible.We are also pleased that you enjoyed our breakfast buffet, fitness center, and the convenience of our location. Providing our guests with exceptional service, comfortable facilities, and easy access to the best of Santiago is something we take great pride in, so your kind words are truly appreciated.Your recommendation means a lot to our team, and we are grateful for your recognition of the hospitality and dedication of our staff. Knowing that we contributed to making your time exploring Santiago memorable is the greatest compliment we could receive.We look forward to welcoming you back on your next visit to Santiago and creating another outstanding experience for you.Warm regards,Camila Rivas - Guest Relations.
User:julia a
Trip type: Family
Opinion about hotel
14 Jul 2026
Very good, excellent service super attentive, especially the ignacio who served me at breakfast. clean and organized hotel super recommend Camila Rivas, Guest Services / Front Office at NH Collection Plaza Santiago, responded to this review Dear Guest,Thank you very much for sharing your wonderful feedback.We are delighted to know that you enjoyed your stay and appreciated our service, as well as the cleanliness and organization of the hotel. It is especially rewarding to hear your kind words about Ignacio. We will be sure to share your compliments with him, as he will be thrilled to know that his attentive service during breakfast made a positive impact on your experience.Your recommendation means a great deal to us, and we truly appreciate the time you took to share your review.We look forward to welcoming you back for another excellent stay in the near future.Warm regards,Camila Rivas - Guest Relations.
User:t0mmyg0nzalez
Trip type: Business
Very good, but very far from 5 stars
27 May 2026
Food can be better. Card Keys got desconfigured several times. Guest support is very poor, tried to contact them by phone and e-mail, never got an answer until today. Camila Rivas, Guest Services / Front Office at NH Collection Plaza Santiago, responded to this review Dear Guest,Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience did not meet your expectations.We regret the inconveniences you encountered with the card keys and the issues with guest support. This is certainly not the level of service we aim to provide, and we understand how frustrating it must have been not receiving a timely response to your communications. Please accept our sincerest apologies for this situation.We also appreciate your comments regarding the food, as they help us identify areas where we can improve and deliver a better experience for our guests.Your feedback has been shared with the corresponding teams to ensure corrective actions are taken. We would truly value the opportunity to address your concerns personally and restore your trust in our service.Please feel free to contact me directly at c.rivas@nh-hotels.com, and I will be more than happy to assist you.We hope you will give us another opportunity in the future to provide you with the experience you deserve.Kind regards,Camila Rivas - Guest Relation.