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This hotel warmly welcomes guests in Providencia.
The friendly staff at the reception desk are happy to answer any questions. A baggage storage service and a safe are available. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket. Additional facilities include a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, medical assistance, 24-hour room service, an alarm call service, a laundry service and a coin-operated laundry. Bicycles can be kept in the bicycle storage area. To assist guests with their business and communication needs, the business centre offers a fax machine.
Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. There is also an ironing set and a trouser press. A telephone, a television with satellite/cable channels and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.
The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Fine weather can be enjoyed on the terrace. Water sports enthusiasts are offered banana boat rides. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Children are well looked after in the kids' club.
Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
Facilities
Lobby
24-hour reception
Conference Room
Room Service
Laundry Service
Pets
Elevator/ Lift
Ironing services
Laundry
Smoke detector
Wifi
Beauty and Spa
Spa
Business Center and Conferences
Business Center
Family and Kids
Childcare service
General Services
Luggage storage
Multilingual Staff
Wake-up Call / Service
Wheelchair
Hygiene
Contactless check-in/-out
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Restaurant
Object Information
Fax
Room Facilities
Room service
Security
Fire extinguishers
Security Guard
Sport/Entertainment
Swimming Pool
Sauna
Gym

Centre
8000 m
Airport
23000 m
Excellent
493
Very Good
130
Average
28
Poor
23
Terrible
18
Recent Reviews: 692
User:gkegan
Trip type: Family
Overall Good Stay
30 Sept 2026
User:James F
Trip type: Solo travel
Great service and decent food.
21 Aug 2026
User:Pedro L
Trip type: Solo travel
Excellent Customer Service, Safe Location, Convenient to Metro
10 Jun 2026
User:I2008JDadamg
Trip type: Solo travel
My stay at Santiago
29 May 2026
User:Daydream24909727517
Trip type: Solo travel
Perfect stay!
21 May 2026