Radisson Blu Plaza El Bosque Santiago

Recent Reviews: 2676

• User:rafaelantonioma

  Trip type: Couples

  An unforgettable experience where true accessibility comes from the heart**

  22 Jun 2026

  As a blind person, traveling always requires a leap of faith in the places I visit. My recent stay at the Radisson Blu in Santiago de Chile did not just meet my expectations—it deeply moved me due to the immense human warmth of its staff.The hotel facilities are fantastic; I thoroughly enjoyed the heated pool, which was exquisitely warm. I also want to commend the hotel on the noticeable improvement in the breakfast buffet: the variety is excellent, and great care is taken to keep the hot food perfectly warm.However, what truly makes this hotel shine is its people. They didn't just do their jobs; they shared their humanity with me: * **Andrés (Concierge):** An absolute gentleman. His kindness and perfect English are remarkable, but what I appreciate most was his constant willingness to guide me and help me navigate the hotel safely. * **Diego (IT):** His empathy was exceptional. He took the time and care to configure my room's TV so that it was fully accessible for a blind person. A technical gesture, but with a huge heart behind it. * **Eduardo and Mauricio (Front Desk):** Impeccable professionals, always available for my requests. They personally ensured that the entire hotel staff was attentive to my needs, making me feel safe and supported at all times.At the restaurant, the experience was equally wonderful: * **Jaqueline:** I want to highlight her incredible character as a person. Her service is uniquely delicate, and she possesses an admirable organizational capacity. * **Michael (Waiter) and Yony (Afternoon Shift Manager):** Always attentive, detail-oriented, and ready to make every meal an enjoyable moment. * **Sebastián:** His assistance was invaluable, and I was pleasantly surprised by his incredible command of English.For me, true hospitality is not just about ramps or physical access; it is about people's attitude. At Radisson Blu Santiago, I found a team that looks beyond the eyes and sees with the heart. Thank you for making me feel so incredibly welcome! Gerencia Hoteles Plaza el Bosque, Propietario at Radisson Blu Plaza El Bosque Santiago, responded to this review Thank you sincerely for taking the time to share such a heartfelt and inspiring review. We are truly honored by your kind words and deeply touched to know that your stay was not only comfortable but also meaningful. Providing genuine hospitality is at the core of what we do, and knowing that our team made you feel welcomed, supported, and cared for throughout your visit is incredibly rewarding. We are delighted that you enjoyed our facilities, especially the heated pool and our breakfast buffet. It is wonderful to know that these aspects contributed positively to your experience.Most importantly, thank you for recognizing the efforts of Andrés, Diego, Eduardo, Mauricio, Jaqueline, Michael, Yony, and Sebastián. We will be proud to share your comments with them and the entire team. Your recognition of their dedication, professionalism, and kindness is the highest compliment they could receive.Your reflection that true accessibility comes from the heart is both powerful and inspiring. We believe that hospitality is about making every guest feel valued, respected, and comfortable, and we are honored that this was your experience with us.Thank you once again for your trust and for allowing us to be part of your journey. It was a privilege to welcome you, and we sincerely hope to have the pleasure of hosting you again in the future.

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• User:Z3375OJjessical

  Trip type: Family

  Gem of a hotel in a gorgeous city.

  11 Jun 2026

  My family and I were so pleased to have found this hotel. Centrally located in a beautiful area of the city. We were able to walk to the hop on/hop off bus, a grocery store and a lovely park. The hotel’s breakfast was stellar. The staff was very helpful and assisted in arranging a transport for us to get to the San Antonio cruise port (our expense) Definitely staying here again the next time we’re in Santiago! Gerencia Hoteles Plaza el Bosque, Propietario at Radisson Blu Plaza El Bosque Santiago, responded to this review Thank you very much for sharing your wonderful experience. We are delighted to know that you and your family enjoyed your stay with us and found our location convenient for exploring the city. It is especially rewarding to hear that you appreciated our breakfast, nearby attractions, and the assistance provided by our team in arranging your transportation. Your kind words mean a great deal to us, and we are honored that you would choose to stay with us again on your next visit to Santiago. We look forward to welcoming you back in the future.

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• User:917matss

  Trip type: Business

  Returning one year later

  03 Jun 2026

  Stayed here year ago. Same excellent experience with additional good impressions from the lobby bar, where all staff is great and Miguel the shining star. Very nice gentleman with excellent language skills and communication ability along with fast and attentive service! Gerencia Hoteles Plaza el Bosque, Propietario at Radisson Blu Plaza El Bosque Santiago, responded to this review Thank you very much for choosing to stay with us again and for sharing your experience.We are delighted to know that your return visit was just as enjoyable as your previous stay. It is especially rewarding to hear your kind words about our lobby bar team and Miguel, whose professionalism, communication skills, and attentive service made such a positive impression. We will be pleased to share your recognition with him and the entire team. We look forward to welcoming you back again in the future.

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• User:Julio F

  Trip type: Solo travel

  Outstanding service from this two gentleman, very cordial and attentive.

  28 May 2026

  Yony SanchezJose Miguel ValenzuelaFantastic attention from Yony and Jose Miguel very efficient and attentive Gerencia Hoteles Plaza el Bosque, Propietario at Radisson Blu Plaza El Bosque Santiago, responded to this review Thank you very much for sharing your experience. We are delighted to know that you received outstanding service during your visit. We truly appreciate your kind words toward Yony Sanchez and Jose Miguel Valenzuela, and we will gladly share your recognition with them for their cordial, efficient, and attentive service. We look forward to welcoming you again very soon.

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• User:rivermist2016

  Trip type: Couples

  Great Hotel & Staff

  27 Apr 2026

  Great stay at this hotel. Having been scammed on the way from the Airport to the Hotel the staff here looked after us extremely well. We cannot thank them enough for how looked after us. They helped us recover quickly from our initial negative view of Chile. Special thanks to Fabien, Andreas, Alexander & Mattias.We plan to return! Gerencia Hoteles Plaza el Bosque, Propietario at Radisson Blu Plaza El Bosque Santiago, responded to this review Thank you very much for sharing your experience and for choosing to stay with us. We are truly sorry to hear about the unfortunate situation you encountered upon your arrival in Chile. We understand how difficult it can be to begin a trip this way. However, we are delighted to know that our team was able to support you and turn your stay into a positive and comfortable experience.We greatly appreciate your kind words regarding Fabian, Andres, Alexander, and Mattias. We will be sure to share your recognition with them, as feedback like yours is a wonderful motivation for our entire team.It would be our pleasure to welcome you back in the future and continue providing you with the high level of service you deserve.

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