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Renaissance Santiago

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Renaissance Santiago

locationSantiago Chile, Santiago de Chile, Chile

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About  Renaissance SantiagoAbout Renaissance Santiago

location

This hotel is located in Santiago de Chile.

facility

The hotel has a lift and features 181 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a currency exchange service. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. For guests who wish to keep active, cycling/mountain biking, crazy golf and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam and massage treatments. Entertainment options and leisure facilities include an entertainment programme and live music.

meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

 Amenities at Renaissance Santiago Amenities at Renaissance Santiago

  • Facilities

    • -

      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Shops

    • -

      Conference Room

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      Room Service

    • -

      Laundry Service

    • -

      Bicycle Hire

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      Playground

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Beauty and Spa

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      Massage

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      Spa

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      Steam and Sauna

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Library

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wake-up Call / Service

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Special Diet

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

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      Safe

    • -

      TV

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      Room service

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Gym

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      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1590

Very Good

268

Average

76

Poor

29

Terrible

33

Recent Reviews: 1996

  • User:Erick S

    Trip type: Business

    Just Great!

    rating05 Oct 2026

    I attended the Amazon event and had a great experience. Special thanks to Erfan for his kind attention and great recommendations. The hotel is beautiful and everything was perfect. Highly recommended!
  • User:Patricio C

    Trip type: Couples

    The best service at a great location

    rating25 Sept 2026

    Excellent! Great location, wonderful atmosphere, excepcional service. I had mentioned that we were celebrating an anniversary, and the hotel sent us a champagne bottle and a cake as a gift. Outstanding! Melissa Yañez, Atención al huésped/Recepción at Renaissance Santiago Hotel, responded to this review Estimado B5554MJpatricioc:Muchas gracias por sus excelentes comentarios y por tomarse el tiempo para compartirlos! Estamos muy agradecidos por la forma maravillosa en que describe nuestra propiedad. Esperamos con interés la oportunidad de darle la bienvenida nuevamente.Cordialmente,Melissa YañezGerente de RecepcionRenaissance Santiago Hotel
  • User:Cathy P

    Trip type: Couples

    Great stay at the Renaissance Santiago!

    rating25 Sept 2026

    From the moment we walked into the hotel we were made to feel special. The warm, friendly and attentive care we received was above and beyond! They acknowledge our anniversary in a very special way and offered excellent suggestions for dining and tours. During our stay they handled an adverse situation professionally and quickly to our complete satisfaction and resolution. Enfram, Alicia and Alexander made our stay particularly enjoyable. I would highly recommend a stay at this hotel. Melissa Yañez, Atención al huésped/Recepción at Renaissance Santiago Hotel, responded to this review P9960QlcathypWe are so glad to hear that you had a great stay and that our amazing team was able to make your stay all the more memorable! Thank you for your kind words about our team, especially Alicia, Erfan & Alexander; we will definitely share your comments with them!Once again, thank you for visiting the Renaissance Santiago, and we look forward to welcoming you back soon!Best regards,Melissa YanezFront Office ManagerRenaissance Santiago Hotel
  • User:Felix G

    Trip type: Couples

    Top choice for a Santiago stay

    rating23 Sept 2026

    Amazingly welcoming and clean hotel. One of the top in the Marriott brand. Clearly well managed. Service is top notch at every level. Loved the service and food options in the club lounge and breakfast restaurant. Melissa Yañez, Atención al huésped/Recepción at Renaissance Santiago Hotel, responded to this review Dear 21felixgThank you for sharing your experience at the Renaissance Santiago Hotel. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. Your feedback will be shared with the team to continue to inspire and motivate them to deliver exceptional customer service. Hope to see you back soon.Best regards,Melissa YanezFront Office ManagerRenaissance Santiago Hotel
  • User:wendy H

    Trip type: Friends getaway

    Fantastic Santiago!

    rating29 Aug 2026

    Where to begin? From initial check in, recommendations for restaurants, assistance booking tours (thank you Erfan!), 12th floor Club Lounge breakfast and cocktail hour staff, D Bar (Nacho and Nico were awesome as was the young lady who worked hard to make the “detox” juice and one other bartender), the spa (deep tissue massage and facial ????), and more, we had a wonderful time in the beautiful city of Santiago. Great location. Would highly recommend. Melissa Yañez, Atención al huésped/Recepción at Renaissance Santiago Hotel, responded to this review G8900TTwendyhIt is so rewarding to read such kind comments and on behalf of everyone at the Renaissance Santiago, we thank you for having taken the time to share your experience. We are glad to hear you had a great stay and we have naturally forwarded your feedback to our team.Once again, thank you for visiting the Renaissance Santiago, and we look forward to welcoming you back soon!Best regards,Melissa YanezFront Office ManagerRenaissance Santiago Hotel

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