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W Santiago

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W Santiago

locationSantiago Chile, Santiago de Chile

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About W SantiagoAbout W Santiago

Location

This hotel welcomes guests in Santiago de Chile.

Facility

The hotel has a lift and features 196 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Guests can enjoy the view of the city from a balcony or terrace. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. There is also a washing machine, an ironing set and a trouser press. A telephone, satellite television, a radio, an alarm clock and WiFi (no extra charge) ensure optimal comfort. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

Sport

The outdoor pool complex provides invigorating refreshment. Comfortable sun loungers are available on the terrace. The pool bar serves a selection of refreshing drinks. For those who wish to stay active while on holiday, the hotel offers golf. The hotel's location is particularly ideal for skiers. Sport and leisure facilities at the hotel include a gym and callisthenics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. An entertainment programme and a nightclub round out the entertainment options.

Meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch are served every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at W Santiago Amenities at W Santiago

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Medical Assistance

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      Pets

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Centre

6.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1201

Very Good

576

Average

244

Poor

104

Terrible

102

Recent Reviews: 2227

  • User:Alberto L

    Trip type: Business

    Great!

    rating24 May 2026

    Outstanding hotel with impeccable service and a truly elegant atmosphere. From the moment you arrive, the experience feels polished and welcoming, with stylish design details throughout the property. The staff is exceptionally helpful and attentive—always ready to assist, quick to respond, and genuinely committed to making your stay comfortable. If you’re looking for a refined, modern stay in Santiago with excellent hospitality, the W Santiago is a great choice.

  • User:Anna R

    Trip type: Solo travel

    W Santiago: views, vibe, and a Maido-level surprise

    rating24 Apr 2026

    A different energy and it delivers. The rooftop views instantly elevate the stay, especially facing the mountains or skyline.Reception was spot on, Benjamin was welcoming, efficient, and detailed, setting the tone from the start.And then dinner… a standout Nikkei moment at Karai by Mitsuharu. I’ve been to Maido and didn’t even realize at first I’d walked into the same culinary universe. Makes sense now.Modern, lively, and a bit more dynamic, in the best way.

  • User:Anna T

    Trip type: Solo travel

    Best hotel ever!

    rating12 Apr 2026

    This hotel goes above and beyond for its guests. From the moment I checked in the staff were welcoming, helpful, and extremely kind! Camila Castellano from the front desk went above and beyond! She made my stay memorable with the surprise korok scavenger hunt! (If you are a legend of Zelda fan- you already know!) I cannot wait to come again!

  • User:J5555DObrianl

    Trip type: Business

    Treated like family!

    rating07 Apr 2026

    The entire staff at the W are so amazing and friendly! I am especially grateful to Paula and Camila, who make every visit feel like I am coming home. The facilities are very nice, the restaurants are excellent, and the rooftop view is beautiful, but it is the people that really make W Santiago a place you want to visit again and again!

  • User:Aires D

    Trip type: Business

    The great team at the W Santiago

    rating04 Apr 2026

    A quick thank you note to the staff at the E Santiago and to Camila, who exemplifies the best-in-class service that the hotel provides its guests. She is always welcoming, quick to resolve all issues and is destined to greatness within the firm. Great work, team W!

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