Hotel Casa Esmeralda

Name: Hotel Casa Esmeralda
Address: 978 Esmeralda, Valparaiso, chile
Telephone: +44-204-505-9777
Rating: 3.9

Valparaiso, Chile

Share this Deal share

About Hotel Casa Esmeralda

location

Centrally located in Valparaiso, this hotel is just 10 m from the beach.

facility

The hotel has 20 rooms and includes a lift and a reception desk. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. Guests arriving by car can park their vehicles in the car park. Further services include a 24-hour security service, a babysitting service, a childcare service, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. A balcony is among the standard features of some rooms. A safe, a minibar and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As an extra convenience, bathrooms provide cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The sports and entertainment facilities at the hotel ensure that guests have plenty of activities to choose from during their stay. Fine weather can be enjoyed on the terrace. There are many ways to relax or stay active at the hotel, including a spa and massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. Bed and breakfast can be booked. Breakfast and lunch are served every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Casa Esmeralda

Facilities
- -
  24-hour reception
- -
  Room Service
- -
  Laundry Service
- -
  Elevator/ Lift
- -
  Ironing services
- -
  Laundry
- -
  Newspaper
- -
  Parking
- -
  Wifi
Beauty and Spa
- -
  Spa
Business Center and Conferences
- -
  Business Center
Distances
- -
  Beach
Family and Kids
- -
  Childcare service
General Services
- -
  Concierge
- -
  Luggage storage
- -
  Multilingual Staff
- -
  Pool/ Beach towels
- -
  Wake-up Call / Service
Hotel Type
- -
  Family-friendly Hotel
Meals
- -
  Breakfast Buffet
- -
  Breakfast Served
- -
  Continental Breakfast
- -
  Bar
- -
  Restaurant
Room Facilities
- -
  Shower
- -
  Bathtub
- -
  Hairdryer
- -
  Minibar
- -
  Safe
- -
  TV
- -
  Closet
- -
  Room service
- -
  Toiletries
Transfers
- -
  Airport Transfers

Location

Around this property:

Beach

10 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

Very Good

Average

Poor

Terrible

Recent Reviews: 181

User:Peter W
Trip type: Couples
Totally underwhelming
09 Mar 2019
Let me start by making clear that the expectations of our tour group were that we would be staying in high quality establishments with 4 star standards and indeed, that is what we experienced elsewhere in Chile and Argentina. So, someone cocked up - and having arrived late evening, we agreed to stay that night but really this was not what we expected. In terms of the area, it is certainly lively on a Friday night, which may be what some people look for, with plenty of bars, night clubs and party venues all within a short walk but don't expect any fine dining. The accommodation was less than satisfactory with no fan or air conditioning and with so much noise from the street until the early hours. A hotel safe that could not be locked was highly insecure and we had to place valuables in the safe of one of the other tour party members - wisely as it turned out as there was a robbery in the street just as we returned from a late evening drink. Final straw was the family of ants appearing in the middle of the bathroom floor just before my shower. We did like the continental breakfast and the staff in the hotel that morning did try to make the visit as pleasant as they could. In summary then, this place needs a significant refurb but if you want to be in a more edgy part of town with lots of vibe then that may suit you. For us, this was simply not what we had paid for or expected.
User:David G
Trip type: Friends getaway
Special, but not in a good way
26 Feb 2019
This hotel has two drawbacks - it is in a complete state of neglect on the inside and is in a very grimy part of town. The first two photos show the entrance from the outside and inside. The third photo shows our shower. If you are smart you won't venture as far as a shower. It's the first time in my life that I have showered in flip-flops. We left after the first night and found a much more pleasant hotel further up the hill.There seem to be some good TripAdvisor reviews of the hotel within the last couple of years. The hotel has been going downhill for a while I would suggest, so I am suspicious. If you still want to stay here, I would suggest just turning up and seeing for yourself before you commit. It's not like it's full or anything!
User:JanW48
Trip type: Couples
Very poor indeed
25 Feb 2019
Stayed for one night as part of a touring holiday - originally booked for three nights but the whole group was moved on. Outside not particularly welcoming, graffiti on walls, one person on reception so check in took ages. Our room was small and shabby. Basically clean but the towels and bedding were grey and well worn. The so called bar and dining area was empty and I don’t know how one would have eaten or drunk that evening. The one redeeeming feature was the friendly young lady who cooked breakfast in the dining room next morning. Basically the place needs to be brought up to a higher standard if it wants to attract more visitors. I wouldn’t recommend it at all.
User:F7638VCnickg
Trip type: Couples
Hotel from Hell
15 Feb 2019
As you approached from the docks walls covered in graffiti Enter hotel it looked like a run down coffee shopOne member of staff covering reception and barRooms like a hostel Dirty cover sheets on bedMeldew on walls , windows and shower Window overlooking township housesNeedless to stay we departed immediately to find alternative hotel How can this be more than two star hostel I thought it maybe used for other purposes related to docks
User:sandradelgado71
Trip type: Couples
Bad Experience!!!!!
02 Dec 2018
The worst service ever seen, please don't go. They don't fullfil any of reservation conditions. They neither offer solutions nor apologize for the unfulfillment. They don't have a close knowledge of client oriented service.