Pullman Vina del Mar San Martin

Name: Pullman Vina del Mar San Martin
Address: Avenida San Martin 667, Vina del mar, chile
Telephone: +44-204-505-9777
Rating: 4.1

Vina del mar, Chile

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About Pullman Vina del Mar San Martin

location

This hotel is located at the corner of San Martín Avenue, in the commercial and gastronomic centre of the city.

facility

150 rooms, including 8 junior suites, 2 suites, apartments, 57 single rooms and 73 double rooms, are located on 7 storeys and can be reached by lift. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Services such as a cloakroom, baggage storage service, safe and currency exchange service ensure a comfortable stay. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Everyday necessities can be purchased at the supermarket. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service (for a fee), a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service (for a fee). Bicycle storage is also available. A fax machine is available for guests' business needs.

rooms

Air conditioning and individually adjustable heating ensure that rooms maintain comfortable temperatures. Most units have a sea view. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A trouser press is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Fine weather can be enjoyed on the terrace. There is a poolside snack bar as well. Those who wish to stay active while on holiday can enjoy on-site golf. For a fee, cycling/mountain biking is also available. Sport and leisure facilities at the hotel include a gym and aerobics. There is a wellness area with a spa and a solarium and, for an additional fee, a sauna and massage treatments.

meals

Dining facilities include a dining room, a breakfast room, a café and a bar. Guests can enjoy the culinary delights of the non-smoking, air-conditioned restaurant, which provides high chairs for children. The hotel offers a wide range of catering options. Bed and breakfast, half board and full board can be booked. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Staff are also happy to provide children's meals. The hotel also offers special catering options.

Amenities at Pullman Vina del Mar San Martin

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Conference Room
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  Room Service
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Parking
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  Smoke detector
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  Wifi
Business Center and Conferences
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  Business Center
Distances
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  Beach
General Services
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  Concierge
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  Luggage storage
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  Multilingual Staff
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Swimming Pool
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  Gym
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  Golf

Location

Around this property:

Beach

50 m

Sea

50 m

City Centre

1000 m

Bus Station

2000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

552

Very Good

307

Average

139

Poor

Terrible

Recent Reviews: 1107

User:martin w
Trip type: Family
Not good enough!!
10 Oct 2026
Our stay was booked for 24 nights. Before arrival we had notified we were travelling to Chile from Scotland and would arrive, after 24 hours travelling, around midday on September 2nd and could they arrange for an early check in so we could rest. On arrival our room wasn't ready and wasn't ready until 3.30pm! The reception staff seemed slightly aloof and condescending and the first thing that surprised us was that we were required to pay for our 24 night stay ON ARRIVAL!! I have never ever heard of anyone having to pay their full stay on arrival!! Despite our complaint there was no backing down by the staff who appeared to be on a mission to get this paid. Totally unacceptable. On departure the girl at reception seemed bemused when looking at our bill for the stay which was only $197. I asked her if there was anything wrong and she looked at me and asked "did you settle the full accommodation charge on arrival?" in an incredulous voice which let me know such a practice wasn't the norm at the hotel. The room we booked looked more than large enough from the online photos but it was just a small room and there was no way we could've stayed there for a full 24 days so we had to upgrade to one of their largest rooms at an additional cost. We now had two rooms which were sparsely furnished but at least the bed was comfortable. We had complimentary coffee in the room the first morning and asked the maid that morning if she could leave us cold milk in the fridge when she left the coffee but she said we would have the pay for the coffee each day!! Another kick in the you know what's!! We booked the room because it was in central Vina Del Mar but there was often quite a lot of motorbike noise just outside the hotel during the night which woke us each time because we could hear quite clearly since the glass was only single pane. Talking of pain, the shower would alternate from normal heat to scalding every 30 seconds or so and it was lucky we never got burnt but it was a very uncomfortable shower as a result. We raised the issue with the front desk and their disinterested attitude to our plight wasn't what you would expect. Not exactly a comfortable start to each day. Additionally the room was never properly cleaned and stepping into the shower every morning showed footprints from us as we stepped in due the dust and dirt and lack of good cleaning. Our stay was comfortable at best but I expected more given the charges and I would rate the hotel be a 3 to 3.5 star hotel. I will not be back for my next annual stay in Chile and would advise travellers to look at better alternatives in the city.
User:Lourdes V
Trip type: Business
Pullman Viña del Mar
30 Sept 2026
Our room was just the right size. The staff was excellent especially Fabian at Joaquin’s restaurant. He went to above and beyond to make us feel welcome. Cristián Mera, Guest Services / Front Office at Pullman Vina Del Mar, responded to this review Dear Lourdes V,Thank you for your kind feedback regarding your recent stay at Pullman Viña del Mar San Martín. We are delighted to hear that you found your room to be the right size and that our staff, especially Fabian at Joaquin’s restaurant, provided you with excellent service. Your compliments will be shared with our team to inspire them further.Warm regards,Cristián Mera. Customer Experience Manager.Pullman Viña del Mar San Martín.
User:luis f
Trip type: Business
Outstanding service
28 Aug 2026
Great location and outstanding service. Ms Maria Isabel took care of us during a couple of our restaurant visits. She ensured that we were well taken care, while also taking care of her other customers. Overall great experience. The whole staff was very helpful and a delight to interact with. Looking forward to visiting again in the near future. Luis Cristián Mera, Guest Services / Front Office at Pullman Vina Del Mar, responded to this review Dear Luis,Thank you for your wonderful feedback regarding your recent stay with us. It is gratifying to hear that you enjoyed our prime location and received outstanding service from Ms. Maria Isabel and the rest of our team. We strive to provide memorable experiences for our guests, and your comments affirm our commitment. We eagerly await your next visit and hope to exceed your expectations once again.Cristián Mera.Customer Experience Manager.Pullman Viña del Mar San Martín.
User:Trek13642921861
Trip type: Business
Very good location, very friendly staff. Carolina at the restuarant was very kind too
03 Jun 2026
Excellent receptionist that was extreemly nice. Named Queila.I got the room before check in time. Came with a group of 5 and we'll were happy Cristián Mera, Guest Services / Front Office at Pullman Vina Del Mar, responded to this review Dear Trek13642921861,Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed our prime location and that our team, including Carolina and Queila, made a positive impression on you. It is wonderful to know that your group was satisfied with the early check-in arrangement. We look forward to welcoming you back for another enjoyable experience in the future.Cristián Mera.Customer Experience Manager.Pullman Viña del Mar San Martín.
User:Nigel W
Trip type: Couples
Extremely happy with everything at this hotel thank you Constanza
29 May 2026
The hotel is in a great location on the beach with beautiful view, I was in room 702 very happy ocean views in both rooms, the staff were lovely and very helpful in every way Cristián Mera, Guest Services / Front Office at Pullman Vina Del Mar, responded to this review Dear Nigel W,Thank you for taking the time to share your positive experience at Pullman Viña del Mar San Martín. We are delighted to hear that you enjoyed our beautiful beach location and the stunning ocean views from your room. It is also gratifying to know that our staff provided you with the assistance you needed during your stay. We look forward to welcoming you back for another memorable visit.Cristián Mera.Customer Experience Manager.Pullman Viña del Mar San Martín.