Novotel Beijing Peace

Recent Reviews: 4177

• User:Foodjunkie08

  Trip type: Couples

  Pampered on my pre-birthday celebration

  14 May 2026

  I was initially quite anxious after booking a room here after reading several negative reviews. We chose this hotel mainly because it was more affordable than other options and conveniently located in the city center. I was already prepared to switch hotels if things didn’t go well upon check-in.Thankfully, that was not the case.From the moment I stepped out of the Didi cab, a bellboy was already assisting the driver with our luggage and guiding it toward the entrance. I was told to proceed with check-in while they handled everything. At the reception, I was warmly welcomed, and the staff efficiently checked all our details.Since I remembered booking a smaller superior room, I hesitantly asked if it might be possible to upgrade to something slightly larger to better accommodate our luggage. To my surprise and delight, the staff member smiled and said he would check and shortly after, confirmed that we had been upgraded to a suite. I thanked him, and a bellboy then escorted us to our room.I honestly expected just a minor improvement, but we were upgraded to a suite. It felt like a birthday gift in itself.The room was beautiful and matched the photos perfectly. I was especially drawn to the bathroom design, which had warm wooden accents that gave it a cozy, cabin-like feel. The lighting throughout the room was excellent, with adjustable brightness settings to suit different moods.The bedroom area was spacious, with a large, comfortable bed and soft, fluffy pillows that made for a great night’s sleep. There was also a flat-screen TV and a wooden ledge beneath it where I could place small items and even light snacks. The layout was very thoughtful, with a separate living area that included a couch and a study table, which made it easy to do some work. Another ledge under the living room TV also made it convenient to eat without using the desk.The bedroom had a really nice view overlooking Beijing, which made the stay feel even more special both during the day and at night when the city lights were visible. The blackout curtains were excellent and fully blocked out light, creating a very dark and quiet sleeping environment.The bathroom was large and elegant, with a ring-lit mirror above a wide sink counter that had plenty of space for toiletries. The hotel provided a very complete set of amenities, and everything was well maintained and replenished daily. They provided a full towel set consisting of bath towels, hand towels, and face towels, all replaced daily. A bathrug was also provided and replaced daily, which added extra comfort and cleanliness when stepping out of the shower. The towels always smelled fresh and clean, which was a clear sign that housekeeping did a very good job maintaining hygiene. Facial tissues in the room were also consistently refilled to the brim, which I really appreciated. The shower area was spacious and separated from the toilet, with strong water pressure and reliable hot and cold temperature control. Inside the shower, there was a small ledge for placing items like facial wash and toiletries, which was very convenient. The towel rack was also properly positioned for easy drying. The only downside in the bathroom was the lack of a bidet.The closet, located near the entrance of the living area, was large and came with ample hangers for clothes. Slippers were replaced daily, soft, fluffy, and comfortable and two pairs were provided each day. Complimentary tea bags were also restocked daily, and we received four bottled waters every day, which was very generous.The housekeeping team was truly top notch, always smiling, friendly, and attentive. They kept the room spotless every day, cleaned thoroughly, and responded quickly to any request without hesitation. Their consistency and attitude really stood out.The hotel also offers 24-hour room service. Even though I arrived late at night, I was still able to order a meal- Kung Pao chicken with rice and a delicious egg tart topped with fresh strawberries, which arrived warm and well-prepared.The location is another major highlight, just a 5-minute walk to APM Mall in central Beijing. The train station is just across the mall. The only minor drawback is the lack of a nearby convenience store. I also noticed guests smoking in areas marked as non-smoking zones; while signage was present, enforcement seemed inconsistent.The concierge was also very helpful, allowing us to store our luggage after checkout so we could still explore the mall before heading to the airport.One small issue during the stay was the air conditioning system, which sometimes switched on and off automatically as part of the system adjusting to outside temperature. While likely designed for energy efficiency, it occasionally interrupted sleep and made the room slightly warm at times, especially on the last day, affecting rest quality.Overall, the stay was exceptional. It exceeded my expectations in almost every way and truly felt like I was pampered during my pre-birthday celebration. Liu Anna, 客户服务/前台 at Novotel Beijing Peace, responded to this review Dear valued guest, Thank you very much for your affirmation and appreciation of our staff, which aligns perfectly with the service philosophy that our hotel has always upheld. We are committed to providing excellent service and care to every guest, ensuring that your stay is enjoyable and comfortable. Your satisfaction and recognition are our greatest encouragement and affirmation, and also the driving force for our continuous improvement. Located in the heart of Beijing, Peace Hotel Beijing offers convenient access to commercial shopping centers such as Wangfujing and major tourist attractions including the Forbidden City and Tiananmen, making our location highly advantageous and easily accessible. Once again, thank you for your valuable feedback and for choosing our hotel. We look forward to serving you again in the near future. Warm regards from the Guest Relations Manager at Peace Hotel Beijing

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• User:MTD197

  Trip type: Couples

  Great central hotel.

  11 Apr 2026

  Great central 4 star hotel.Wonderful lobby area with a large staircase, and lovely bar/seating area. Also a little souvenir shop.Very spacious rooms with great views.All the staff were lovely and friendly.Free Laundry room that can be used by guests - with free detergent, washing machines and dryers.Will definitely stay here again. Liu Anna, 客户服务/前台 at Novotel Beijing Peace, responded to this review Dear valued guest, Thank you very much for your affirmation and appreciation of our hotel, which aligns perfectly with the service philosophy that our hotel has always upheld. We are committed to providing excellent service and care to every guest, ensuring that your stay is enjoyable and comfortable. Your satisfaction and recognition are our greatest encouragement and affirmation, and also the driving force for our continuous improvement. Located in the heart of Beijing, Peace Hotel Beijing offers convenient access to commercial shopping centers such as Wangfujing and major tourist attractions including the Forbidden City and Tiananmen, making our location highly advantageous and easily accessible. Once again, thank you for your valuable feedback and for choosing our hotel. We look forward to serving you again in the near future. Warm regards from the Guest Relations Manager at Peace Hotel Beijing

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• User:domenica n

  Trip type: Business

  Great stay!

  14 Mar 2026

  I would like to express my sincere thanks to the team at Peace Hotel Beijing during my stay from March 8th to March 14th.Special thanks to:• Lobby Bar: Ms Chang and Ms Alice• Buffet: Mr Yan• Reception: Anna and MandyYou are all warm, welcoming and professional. The entire reception team and consultation team provided excellent service.I also want to thank Blair, who is Raphael’s friend. She arranged everything well for my 6-day stay. The room was clean and spacious. Blair perfectly shows true hospitality.We met on my last day, and everything was perfect. I highly recommend Peace Hotel Beijing to everyone. Thank you all! Liu Anna, 客户服务/前台 at Novotel Beijing Peace, responded to this review Dear valued guest, Thank you very much for your affirmation and appreciation of our staff, which aligns perfectly with the service philosophy that our hotel has always upheld. We are committed to providing excellent service and care to every guest, ensuring that your stay is enjoyable and comfortable. Your satisfaction and recognition are our greatest encouragement and affirmation, and also the driving force for our continuous improvement. Located in the heart of Beijing, Peace Hotel Beijing offers convenient access to commercial shopping centers such as Wangfujing and major tourist attractions including the Forbidden City and Tiananmen, making our location highly advantageous and easily accessible. Once again, thank you for your valuable feedback and for choosing our hotel. We look forward to serving you again in the near future. Warm regards from the Guest Relations Manager at Peace Hotel Beijing

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• User:rmwhitt44

  Trip type: Solo travel

  Great stay at this well-located hotel

  05 Feb 2026

  My stay at the Peace Hotel went perfectly. The location is ideal--just a few blocks from Wangfujing Pedestrian Street (food, shopping, etc.) and in a very safe neighborhood. Breakfast buffet was extensive and had good variety. Service was excellent--I speak no Mandarin so the staff was always ready with their translation software to answer my questions. Bed was comfortable, too. Heat was hard to regulate so I had to keep my window cracked open to moderate the temperature. Otherwise had a great stay! Liu Anna, 客户服务/前台 at Novotel Beijing Peace, responded to this review Dear Guest: We are very grateful that you chose our hotel and took the time to share your stay experience. We are delighted to learn of your recognition of our hotel services , Your affirmation is the greatest encouragement for our team. At the same time, we are also very grateful for your valuable suggestions regarding the hotel's hardware facilities. We have recorded them and will incorporate them into our improvement plan to better enhance the customer experience. We sincerely hope that you will give us another chance to welcome you back after the hotel's upgrade, to personally experience our improvements and sincerity. Customer Relationship Manager, Peace Hotel Beijing

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• User:mlin32

  Trip type: Solo travel

  Overall excellent experience

  03 Jan 2026

  Spent a few nights here on a solo trip, second time in two years. Overall an excellent experience, with courteous front-desk staff and a well-appointed room that was clean. Nice amenities, the bar, fitness studio are nice. Very centrally located to the main attractions and metro stations, plus numerous dining options of all price points nearby. Like many hotels in the area, the furniture is a little bit old. Unfortunately, the window rooms don't open anymore, so getting some fresh air not so easy in the winter with the central heating. But overall for the price and location it's hard to go wrong. Blair XU, Guest Services / Front Office at Novotel Beijing Peace, responded to this review Dear Valued Guest,Thank you very much for your high praise of Peace Hotel Beijing. Your satisfaction is our greatest honor and motivation. As a star-rated hotel with a long history, Peace Hotel not only carries the glory of one of the eight major hotels after the founding of New China, but also as the first large-scale foreign-related hotel in China, has witnessed countless historical moments and beautiful memories of our guests. We are well aware that the unique geographical location and the rich cultural and commercial resources around provide an unparalleled experience for our guests. Your favor and recognition make us very pleased and proud. We will continue to strive to continuously improve the quality of service and facilities, so that every guest can feel our dedication and care. At the same time, we are also looking forward to continuing to provide you with more quality and comfortable services in the future, making every stay at Peace Hotel a memorable and wonderful time. Thank you once again for your sincere evaluation and look forward to your next visit!Sincerely,Guest Experience & Brand Manager Peace Hotel Beijing

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