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Phoenix City Hotel Guangzhou

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Phoenix City Hotel Guangzhou

locationZengcheng, Guangzhou - Guangdong, China

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About Phoenix City Hotel GuangzhouAbout Phoenix City Hotel Guangzhou

location

This conference hotel warmly welcomes guests in Guangzhou. For business travellers, it provides everything needed for a pleasant stay.

facility

The hotel has 3 lifts and features 573 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, cash machine and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and adjustable central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a tea/coffee station included among the standard features. A telephone, satellite television and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Slippers are included. A hairdryer and bathrobes are provided in the bathrooms, which include a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The pool area also includes a hot tub, a waterslide and a pool bar. A sun terrace, sun loungers, and parasols are available. For guests who wish to keep active, cycling/mountain biking, tennis and fishing are available. Sports enthusiasts are also offered a wide range of indoor activities, including a gym, table tennis, badminton, billiards, bowling, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. A kids' club and a nightclub are also options for entertainment.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day.

Amenities at Phoenix City Hotel Guangzhou Amenities at Phoenix City Hotel Guangzhou

  • Facilities

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      Air conditioning

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      Lobby

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      Currency Exchange

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      Shops

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      Nightclub

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      Conference Room

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      Room Service

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      Laundry Service

    • -

      Bicycle Hire

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      Garage

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      Kids Club

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      Playground

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoke detector

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      Smoking rooms

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      Wifi

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      EV Charging Station

  • Beauty and Spa

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      Massage

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      Salon

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      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Library

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      Picnic area

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      Reception

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      Sun Deck

  • Distances

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      Beach

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Wake-up Call / Service

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      Wheelchair

  • Hotel Type

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      Family-friendly Hotel

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Barbeque

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      Cafe

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      Restaurant

  • Object Information

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      Fax

  • Outdoor Activities and Sports

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      Outdoor sports

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      Water sports

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

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      Fridge

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      TV

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      Bathrobes

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      Closet

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Table Tennis

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      Gym

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      Billiards/Snooker

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      Bowling

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      Golf

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      Tennis

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      Tanning Studio/Solarium

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      Events

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      Water Park

  • Transfers

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      Airport Transfers

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      Shuttle Service

LocationLocation

Map preview

Around this property:

Centre

37000 m

Airport

61000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

127

Very Good

193

Average

42

Poor

15

Terrible

8

Recent Reviews: 385

  • User:MSchlagwein

    Trip type: Business

    Bad place to stay

    rating09 Dec 2018

    The rooms are dirtyand disgusting and the staff is not polite. For a late check-out you have to pay the full day tariff including the breakfast you don’t have.Discussion makes no sense because then they say they are not speaking english.

  • User:nanosizedgeeks

    Trip type: Business

    3.5 - it’s good but...

    rating28 Aug 2018

    Advertised as a 5 star hotel I stayed here on business for 3 nights. Staff are very friendly welcoming and try their best with English. Really helpful if your Chinese is poor/non existent. As many other reviews have said this place needs an update. Looking tired in places e.g rooms, paintwork (here and there), bathrooms, gym equipment.Food is good and good selection of local and western foods.A safe gated community of around 100,000 people live around the hotel. Pretty surroundings and a welcome oasis of calm. I recommend trying the Japanese restaurant opposite the hotel entrance (across the road and down some steps by the lake - very good)

  • User:jenniferbO6387AM

    Trip type: Business

    Starting to get a little tired but still nice

    rating17 Nov 2017

    I first started staying here 10 years ago. Nice hotel with huge rooms. But now starting to get a bit dated and in need of refurbishment. The wifi is terrible. Trying to do a Skype call was hopeless!! The gym is ok but equipment is rusty in places.

  • User:dricalderini

    Trip type: Business

    Good, but they don’t inform us correctly.

    rating15 Oct 2017

    The hotel is good but the the reception and the staff are terrible. They cannot speak English very well, also, they don’t give us correct information. I bought bus ticket to canton fair and I said that I wouldn’t use, they didn’t give the money back. They said that only in the day we bought, they could give back the money. They don’t give this information for us at that time.

  • User:sf743

    Trip type: Business

    Good value for holiday resort

    rating28 Apr 2017

    Spectacular hotel that has not been well maintained but good value, not really for if you want to do business in the city as it is too far. Communicating in English a bit of a problem, but staff are very accommodating.

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