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This hotel welcomes guests in Hangzhou.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room, a playroom and a library. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Active guests can make use of the bicycle hire service to explore the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning ensures that rooms maintain comfortable temperatures. All rooms are carpeted and have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels, a CD player, a DVD player, an alarm clock and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.
Guests can enjoy the benefits of a saltwater swim in the pleasantly warm waters of the indoor pool area. Fine weather can be enjoyed on the terrace. The pool bar serves a selection of refreshing drinks. There are many ways to relax or stay active at the hotel, including cycling/mountain biking, a gym, aerobics, a spa, a sauna, a steam bath and massage treatments. An entertainment programme and a kids' club are also options for entertainment.
Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
Facilities
Air conditioning
Lobby
24-hour reception
Currency Exchange
Shops
Conference Room
Room Service
Laundry Service
Bicycle Hire
Garage
Kids Club
Playground
Elevator/ Lift
Ironing services
Laundry
Parking
Smoking rooms
Wifi
EV Charging Station
Beauty and Spa
Massage
Salon
Spa
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Game Room
Library
General Services
Concierge
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wake-up Call / Service
Wheelchair
Hotel Type
Family-friendly Hotel
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Cafe
Restaurant
Object Information
Fax
Payment
ATM
Room Facilities
Shower
Hairdryer
Minibar
Fridge
TV
Bathrobes
Closet
Fireplace
Room service
Slippers
Toiletries
Security
Fire extinguishers
Security Guard
Shopping
Souvenir shop
Sport/Entertainment
Indoor Pool
Swimming Pool
Gym
Transfers
Airport Transfers

Excellent
13
Very Good
9
Average
4
Poor
0
Terrible
0
Recent Reviews: 26
User:Jet542710
Trip type: Business
Perfect location for business or personal travel
22 Jan 2020
User:Brian R
Trip type: Business
Superb boutique hotel with many unique and beautiful features.
14 Jan 2019
User:Naakprapa
Trip type: Business
Canal Hotel
17 Oct 2018
User:idas2013
Trip type: Couples
Beautiful old buildings
18 May 2018
User:888anjup
Trip type: Business
Loved the hotel
20 Jan 2018