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Banyan Tree Shanghai On The Bund

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Banyan Tree Shanghai On The Bund

locationHongkou, Shanghai

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About Banyan Tree Shanghai On The BundAbout Banyan Tree Shanghai On The Bund

Location

This hotel welcomes guests in Shanghai.

Facility

The hotel has a lift and features 130 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a souvenir shop. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, an alarm call service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a stereo system and WiFi are provided as well. Amenities provided in the rooms include slippers and a daily paper. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. As an extra convenience, bathrooms provide cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. Fine weather can be enjoyed on the terrace. The hot tub in the pool area promises pure relaxation. Water sports enthusiasts are offered aquafit. Sport and leisure facilities at the hotel include a gym, darts and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments.

Meals

Various dining options are available, including a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day. For lunch and dinner, guests can order à la carte. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Banyan Tree Shanghai On The Bund Amenities at Banyan Tree Shanghai On The Bund

  • Facilities

    • -

      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Enhanced cleaning programme

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      Hand sanitiser

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      Hygiene training for staff

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      Protective equipment for employees

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      Protective hygiene screens

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      Sanitiser dispenser

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

  • Sport/Entertainment

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      Aerobics

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      Aqua aerobics

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      Children's Pool

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      Darts

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Steam bath

LocationLocation

Map preview

Around this property:

Beach

52.7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

4362

Very Good

89

Average

29

Poor

17

Terrible

35

Recent Reviews: 4532

  • User:mykolan317

    Trip type: Solo travel

    First impression about Banyan Tree brand.

    rating25 Apr 2026

    Greetings, this is my first stay in Banyan Tree brand in Accor portfolio,and I must say, it is near perfect. The hotel has his own style and advantages, Of course I checked in very late, almost at midnight, and everybody were very tired, so we had some questions about the deposit size, they forgot to give me room keys, etc, the second thing, everybody from the staff mentions, that they are NOT part of the Accor, but just partners. We are just partners, we are just partners, we are just partners. however, I liked this stay more, than Raffles Shenzhen previous day, among the good things: - strong upgrade to Diamond member - 4 or 5 categories higher- Good welcome amenities with Prosecco- great room, rooftop bar view on the Bund and the main Shanghai part, - check out at strong 6 pm- breakfast is good with some interesting black sausages with fish, a lot of salmon, but highlights are absent, grapefruit juice is also not freshly squeezed.Lounge is absent in the hotel, and this is the part of hotel chain policy. The pool in the room looks dramatically attractive, but the functionality is less, the water level could no be higher, and Jacuzzi functions are absent . Hardware is 5*, Japanese technology toilets, pool in the room, aromatherapy in the room, etc. Real oasis in the busy city center. overall, thanks for the stay, 5*, please do not underestimate yourself, even you are not Accor part, but partnership, this hotel is more Accor than some real Accors itself :)

  • User:Nata S

    Trip type: Family

    Excellent!

    rating06 Jan 2026

    The lobby exuded a quiet grandeur, a seamless blend of contemporary art and timeless elegance that immediately put my mind at ease. Great thanks to Nora. I was treated not just with a smile, but with a genuine warmth that felt like coming home to an old friend—albeit one with impeccable taste. Christoph Kamieth, General Manager at Banyan Tree Shanghai On The Bund, responded to this review Dear Valued Guest,I am truly touched by your beautifully expressed review and are delighted that your experience at Banyan Tree Shanghai On The Bund felt like “coming home to an old friend.” Your words capture the very essence of what we strive to create—a space of quiet grandeur, timeless elegance, and, above all, genuine human warmth.A special thank you for recognizing Nora. Her heartfelt and attentive service reflects the spirit of our team, and we are proud to have shared your gracious comments with her. It is through gestures like hers that we hope to make every guest’s stay memorable.We sincerely appreciate you taking the time to share your impressions so thoughtfully. It would be our honor to welcome you “home” again soon—whether for another moment of tranquility in our lobby, a visit to our rooftop, or simply to enjoy another warm reunion.Christoph KamiethGeneral Manager

  • User:coco C

    Trip type: Couples

    Nice

    rating05 Jan 2026

    The room is modern, and spotlessly clean. Vicky provided impeccable service—attentive, warm and going above and beyond to ensure my stay was enjoyable. Christoph Kamieth, General Manager at Banyan Tree Shanghai On The Bund, responded to this review Dear Valued Guest,I am truly delighted to hear that you enjoyed your stay at Banyan Tree Shanghai On The Bund! Thank you for highlighting our modern, spotlessly clean room and the impeccable service provided by Vicky. We are thrilled to know her attentive and warm hospitality made your visit so enjoyable—we have shared your lovely feedback with her, and she is honored to be recognized.It was our pleasure to host you, and we look forward to welcoming you back soon for another wonderful experience—perhaps to enjoy our rooftop bar, spa, or simply another relaxing stay with us.Christoph Kamieth General Manager

  • User:sandy l

    Trip type: Business

    A perfect getaway.

    rating06 Dec 2025

    Beyond impressed! The concierge team went above and beyond to help us. The breakfast was also fantastic. A perfect getaway. Christoph Kamieth, General Manager at Banyan Tree Shanghai On The Bund, responded to this review Dear Valued Guest,We are truly delighted to hear that you were beyond impressed with your stay at Banyan Tree Shanghai On The Bund! Thank you for highlighting our concierge team—it means the world to us that they could go above and beyond to make your experience seamless and special. We’re also thrilled that you enjoyed our fantastic breakfast and that your time with us felt like a perfect getaway.Your kind words have been shared with the entire concierge and culinary teams, who are honored to have contributed to such a memorable stay.We look forward to welcoming you back for another relaxing escape—whether to enjoy our spa, rooftop bar, or simply to experience more of the warmth and hospitality you loved.Christoph Kamieth General Manager

  • User:Departure45812784006

    Trip type: Couples

    Excellent hotel

    rating04 Dec 2025

    Outstanding views and excellent service. The concierge is so lovely, and quick to respond. They helped me book multiple restaurants and bars, and helped me line up travel to various places around Shanghai.The room is fantastic with amazing round bathroom and views of the bund. Christoph Kamieth, General Manager at Banyan Tree Shanghai On The Bund, responded to this review Dear Valued Guest, We are absolutely delighted to hear that you enjoyed your stay at Banyan Tree Shanghai On The Bund, especially our outstanding views and the excellent service from our team. It is wonderful to know that our concierge was able to assist you seamlessly with restaurant and bar bookings, as well as travel arrangements around Shanghai—creating a smooth and memorable experience for you is what we strive for. We are also thrilled that you loved your room, particularly the unique round bathroom and those breathtaking views of the Bund. Moments like these are what make a stay truly special.Your kind words have been shared with our concierge and entire team, who are honored to have been part of your Shanghai journey.We would be delighted to welcome you back in the future—whether to explore more of the city with our assistance or simply to relax and take in the iconic skyline once again.Christoph Kamieth General Manager

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