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Crowne Plaza Shanghai Xiayang Lake

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Crowne Plaza Shanghai Xiayang Lake

locationQingpu, Shanghai

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About Crowne Plaza Shanghai Xiayang LakeAbout Crowne Plaza Shanghai Xiayang Lake

Location

The hotel is located in Qingpu Town by the Xiayang Lake, 5 minutes' drive to the G50 Huyu motorway ramp to Shanghai's inner city area. It is 15 minutes' drive to Zhujiajiao Ancient Watertown and 25 minutes' drive to Shanghai Hongqiao International Airport.

Facility

Guests have a choice of 315 rooms, including 11 junior suites, 22 suites and 226 double rooms, located in an 11-storey main building and several auxiliary buildings. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a playroom. Parking spaces are available to guests travelling by car. Other services include a 24-hour security service, a car hire service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the lake view from a balcony or terrace. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV and WiFi (no extra charge) are provided as well. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Comfortable sun loungers are available on the terrace. For guests who wish to keep active, cycling/mountain biking, tennis and golf are available. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. A spa, a sauna and massage treatments are available in the wellness area. Activity coordinators organise an entertainment programme for adults and children.

Meals

Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Crowne Plaza Shanghai Xiayang Lake Amenities at Crowne Plaza Shanghai Xiayang Lake

  • Facilities

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      Air conditioning

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      Bar(s)

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Games room

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Playground

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Protective equipment for employees

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

  • Sport/Entertainment

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      Aerobics

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      Billiards/Snooker

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      Children's Entertainment

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      Cycling/Mountain Biking

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      Golf

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      Gym

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      Indoor Pool

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Sun loungers

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      Sun terrace

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      Tennis

LocationLocation

Map preview

Around this property:

Tourist Centre

15 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

557

Very Good

42

Average

17

Poor

1

Terrible

6

Recent Reviews: 623

  • User:391johan

    Trip type: Business

    Modern but not a good location

    rating19 Mar 2026

    Nice hotel. Very modern The pool and gym was closed when I was there which was annoying.Breakfast is ok but westerns will miss a lotLocation is not sa good. There is nothing to do in the areaTaxi to Shanghai takes an hour and cost around 40 USD

  • User:djsidefx

    Trip type: Business

    Far from city. Outdated hardware. Service that makes up for it all!

    rating03 Sept 2025

    Really far from city! Hardware outdated. But the Staff make up for it all…!If you’re staying here at this hotel, it’s probably because you’re here in the area for business. If you want to go to the city from this hotel, it will take you at least one hour. That being said, how was the experience? The bed was really not up to standard I believe, unfortunately. It felt like the bed was really old and needed to have the mattress replaced. When I went to the gym, I thought I walked into a closet! It was tiny, the machines were old (1990’s era), and two out of three of the treadmills were broken! If you want a good workout – go take a run outside instead! A lot of people are doing that.I do have to thank the staff, though! They go out of their way to welcome you, and you can feel they are serving you with their heart. After I checked into my room, shortly after the check-in staff came up to see if I was happy with the room. 😀 Breakfast was international standard, they have something for everyone. They also really try to cater to children in this hotel. They have food, games, and even a pig farm for children to enjoy! (That pig was so cute…)Lastly, I want to thank the front desk staff. I checked out out of the hotel earlier than my booking. And when I did that, I was expecting to pay the full amount which I had booked. However, much to my pleasant surprise, the front staff offered to only charge me half the fee for my last day! I offered to pay a full price happily, however, he said he would only charge me half to price I wanted to shake his hand in gratitude! Like I said – the staff make up for it all at this hotel!

  • User:UrbanReality

    Trip type: Business

    Location was good though

    rating30 Dec 2020

    My overall rating is 3.Location was good. Crowne Plaza Shanghai Xiayang Lake hotel was near the Hongqiao airport and just beside the Xiayang Lake. Traffic was good, never too many cars you would expect in downtown areas. However, the room I stayed at the executive floor was not impressive. Everything felt cheap and the hot water and cold water never mixed well and it was quite frustrating to take shower.Food was too simple and you didn't have many choices. Song Jeffery, 业主 at Crowne Plaza Shanghai Xiayang Lake by IHG, responded to this review Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Shanghai Xiayang Lake Hotel. We are very sorry that you experienced inconvenience due to the take shower problem. Rest assured that we are looking into problem, ensuring that we address and improvethe necessary services to provide all our guests with an excellent experience while staying with us. Hope you'd give us a chance in the future to show you how great our hotel and look forward to welcoming you back to Crowne Plaza Shanghai Xiayang Lake Hotel again.

  • User:73ivana

    Trip type: Business

    Never a dissappointment

    rating07 Nov 2020

    Stayed for 3 days for a business trip. IHG properties never dissappoints you. All the basic necessities are covered. The staff knows their job. The property is away from the city center however a a mall is at a walking distance. A beautiful lake to walk and can be seen from your balcony. The room is clean and bed is comfortable to sleep. Highly recommended. Song Jeffery, 业主 at Crowne Plaza Shanghai Xiayang Lake by IHG, responded to this review Dear guest, thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations.Thank you again for your feedback and support and we look forward to the pleasure of welcoming you back to Crowne Plaza Shanghai Xiayang Lake Hotel.

  • User:YBOD98

    Trip type: Business

    An all round good hotel that ticks the right boxes

    rating21 Oct 2019

    This hotel is everything you expect from a Crowne Plaza, well equipped rooms, stylish architecture, helpful staff and a high level of background quality.Not wanting to be negative (perhaps informative) my only problem was that my Chinese is non-existent and many of the staff had little English. I do not expect everyone to speak English, and any questions I had were soon resolved once multi lingual staff were found; just be prepared to sometimes have to wait.As to the good things... the rooms are comfy and well equipped for sleeping, resting or working in. The bathroom in particular was excellent. The minibar had a nice selection of snacks when needed and the bed was very comfortable.Breakfast was an excellent meal with numerous selections available, the only trick was exploring all the possible options to select those few you could eat every day. The coffee was fresh and superb.As I only wanted a swift bite in the evening I dined in the international restaurant, which tended to be a quiet affair as regards guest numbers, but was often graced with live music. The selection was fairly normal for such a chain hotel and of reasonable quality.The hotel offers morning drop offs to some local destinations which I found very useful as regards visiting local businesses. It also had a robot room service which small children will love!Across the road from the hotel is a shopping and dining area with lots of choices and a Carrefour supermarket, useful for last minute gifts.I may have to return to the area and will stay here again, no questions asked. Jeffery S, Public Relations Manager at Crowne Plaza Shanghai Xiayang Lake by IHG, responded to this review Thank you so much for your review of our hotel. We are pleased to hear you enjoyed your stay with us. For next better service for you, we think we should put more effort into increasing staff's English communication skill. We hope you will visit us again!

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