Grand Hyatt Shanghai

6+ photos

Grand Hyatt Shanghai

Name: Grand Hyatt Shanghai
Address: 88 Century Avenue, Shanghai, china
Telephone: 0204 505 9777
Rating: 4.5

shanghai, china

About Grand Hyatt Shanghai

location

The hotel is situated in the Pudong financial centre, close to the heart of the city, and enjoys excellent access to the older centre of Puxi across the river.

facility

555 rooms, including 45 suites, 157 single rooms and 339 double rooms, are available to guests in an 88-storey main building and a 6-storey auxiliary building. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. A baggage storage service, safe, currency exchange service and cash machine are available. Wireless internet access (for a fee) allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and 16 lifts. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park (for a fee). Other services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. A business centre with fax machine and projector is available. 11 conference rooms are available for lectures, presentations and meetings.

rooms

Rooms are equipped with air conditioning and central heating. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio, a CD player, a DVD player, a plug adapter, an alarm clock and WiFi are provided as well. A turndown service offers guests additional comfort. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

sport

The pool complex ensures comfortable swimming with its indoor and outdoor pools and pleasantly heated water. Children can enjoy a special swimming area just for them. The hot tub in the pool area promises pure relaxation. Active guests can enjoy golf. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. There is a wellness area with a spa, a sauna, a steam bath, a beauty salon and hydrotherapy treatments. Subject to charge: massage treatments. An entertainment programme and live music round out the entertainment options.

meals

Various dining options are available, including a café and a bar. Guests can enjoy the culinary delights of 6 air-conditioned, non-smoking restaurants with separate areas for smokers. Catering options include bed and breakfast and half board. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Grand Hyatt Shanghai

Facilities (17)

Air conditioning24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServicePlaygroundPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifi

Beauty and Spa (4)

MassageSalonSpaSteam and Sauna

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

Family and Kids (1)

Childcare service

General Services (4)

ConciergeLuggage storageMultilingual StaffWheelchair

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (7)

Breakfast BuffetBreakfast ServedSpecial DietContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (3)

TVRoom serviceToiletries

Security (1)

Security Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (4)

Indoor PoolSwimming PoolSaunaEvents

Transfers (2)

Airport TransfersShuttle Service

Location

Pudong, Shanghai, China

88 Century Avenue

What's nearby

City Centre1km

Check-in from 3:00 PM · Check-out by 12:00 PM

Pudong, Shanghai, China

88 Century Avenue

What's nearby

City Centre1km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

4.5

Excellent

4426 reviews

Value
Rooms
Cleanliness
Service

Excellent3127
Very Good846
Average274
Poor91
Terrible88

Recent Reviews: 4426

User: Footprints767952
Trip type: Business
Meeting expectations
Excellent location for business meetings nearby. Service at the reception was great: glad the staff offered a choice to top up the difference for an immediate check in to a clean room on 77th Floor with Oriental Pearl Tower View and took the offer rather than waiting until official check in time. The blinds in the bathroom would be better if they could be electric opened and uplifted like the curt… Excellent location for business meetings nearby. Service at the reception was great: glad the staff offered a choice to top up the difference for an immediate check in to a clean room on 77th Floor with Oriental Pearl Tower View and took the offer rather than…
User: EDWIN G
Trip type: Couples
Customer Service non existent.
Probably the worse Hyatt Experience I have encountered in terms of service attitude. While the Suite I stayed was reasonably good in terms of comfort level and amenities , the service quality was really diabolical. Got no followup by hotel IT department when complained about the wifi connection during my stay and upon emailing them after the end of my stay regarding the missing points for my bouti… Probably the worse Hyatt Experience I have encountered in terms of service attitude. While the Suite I stayed was reasonably good in terms of comfort level and amenities , the service quality was really diabolical. Got no followup by hotel IT department when c…
User: Chris S
Nice hotel, great location, Staff - just OK.
The hotel was beautiful and in a great location right by the Shanghai Tower. The porters helping with our luggage on arrival and departure were very efficient and polite. I did not find front desk staff to be particularly welcoming! Staff in the buffet were very pleasant. We had breakfast in the buffet twice during our stay and it was excellent with many choices between western food and Asian dish… The hotel was beautiful and in a great location right by the Shanghai Tower. The porters helping with our luggage on arrival and departure were very efficient and polite. I did not find front desk staff to be particularly welcoming! Staff in the buffet were ve…
User: kelkay11
The views are endless
The views in the lobby are breathtaking on the 54th floor, with ground to ceiling windows. I stayed in a suite on the 85th floor with beautiful views of the Oriental Pearl Tower and river. The living room was comfortable with a couch and chair, plus a settee off in a nook for getting cozy on. If you have access to the lounge, the evening cocktail food had a great variety and was plentiful. The hot… The views in the lobby are breathtaking on the 54th floor, with ground to ceiling windows. I stayed in a suite on the 85th floor with beautiful views of the Oriental Pearl Tower and river. The living room was comfortable with a couch and chair, plus a settee o…
User: Paradise38771388940
Great hotel at a signature location in Shanghai
A signature location in Shanghai with restaurants(a few open to 10pm, great for late arrival) and two 7/11(one open to 9pm another open to 10pm) in the same building(underground). There are so many shopping malls nearby. 7 to 8 mins walk to subway station. Great hospitality from the executive lounge. Gao Ivy, ?? at Grand Hyatt Shanghai, responded to this review Dear Valued Guest,Thank you for… A signature location in Shanghai with restaurants(a few open to 10pm, great for late arrival) and two 7/11(one open to 9pm another open to 10pm) in the same building(underground). There are so many shopping malls nearby. 7 to 8 mins walk to subway station. Gre…

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