Grand Kempinski Hotel Shanghai

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Grand Kempinski Hotel Shanghai

Name: Grand Kempinski Hotel Shanghai
Address: 1288 Lujiazui Ring Road, Pudong New District, Shanghai, china
Telephone: 0204 505 9777
Rating: 5

shanghai, china

About Grand Kempinski Hotel Shanghai

location

The hotel situated within the Lu Jia Zui Financial and Trade Zone district. Local attractions, including the Oriental Pearl TV Tower, Shanghai Aquarium, the Super Grand Mall, the Jin Mao Tower and the Financial Tower, are all within walking distance and only 15 minutes from the hotel property is the Shanghai New International Expo Center (SNIEC).

facility

The hotel has a lift and features 686 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services and facilities include a 24-hour security service, a car hire service, 24-hour room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A business centre with fax machine and projector is available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. The kitchenette comes with a refrigerator, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a TV, a radio and WiFi are provided as well. The daily newspaper is laid out for guests in the the rooms. A hairdryer and a vanity mirror are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. For those who wish to stay active while on holiday, the hotel offers beach volleyball. Water sports enthusiasts can enjoy windsurfing and diving. Sport and leisure facilities at the hotel include a gym, squash and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Leisure facilities include a kids' club, live music and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. All-inclusive is offered as a catering option. Breakfast, lunch and dinner will satisfy appetites big and small. Diet meals, gluten-free meals and vegetarian dishes can be prepared on request. In addition, special catering options and snacks are available. The show cooking is a particularly special attraction.

Amenities at Grand Kempinski Hotel Shanghai

Facilities (19)

Air conditioningLobby24-hour receptionCurrency ExchangeShopsConference RoomRoom ServiceLaundry ServiceKids ClubPetsElevator/ LiftIroning servicesLaundryNewspaperParkingSmoke detectorSmoking roomsWifiEV Charging Station

Beauty and Spa (3)

MassageSalonSpa

Building Information (1)

Garden (m²)

Business Center and Conferences (1)

Business Center

General Services (5)

ConciergeLuggage storageMultilingual StaffWake-up Call / ServiceWheelchair

Hotel Type (1)

Family-friendly Hotel

Hygiene (5)

Contactless check-in/-outProtective equipment for employeesProtective equipment for guestsGym/ Fitness centreFirst-aid services

Meals (6)

Breakfast BuffetBreakfast ServedContinental BreakfastBarCafeRestaurant

Object Information (1)

Fax

Payment (1)

ATM

Room Facilities (13)

ShowerBathtubHairdryerMinibarFridgeSafeTVBathrobesClosetFireplaceRoom serviceSlippersToiletries

Security (2)

Fire extinguishersSecurity Guard

Shopping (1)

Souvenir shop

Sport/Entertainment (5)

Indoor PoolSwimming PoolSaunaGymEvents

Transfers (1)

Airport Transfers

Location

Pudong, Shanghai, China

1288 Lujiazui Ring Road, Pudong New District

Nearest airport22km

City centre5.5km

What's nearby

City centre5.5km
Nearest airport22km

Check-in from 3:00 PM · Check-out by 12:00 PM

Pudong, Shanghai, China

1288 Lujiazui Ring Road, Pudong New District

Nearest airport22km

City centre5.5km

What's nearby

City centre5.5km
Nearest airport22km

Check-in from 3:00 PM · Check-out by 12:00 PM

User Rating & Reviews

5.0

Excellent

28063 reviews

Value
Rooms
Cleanliness
Service

Excellent27485
Very Good387
Average122
Poor42
Terrible27

Recent Reviews: 28063

User: Rowstr
Trip type: Couples
All good except the pool
I would have given this hotel 5 stars, but I have to deduct one star because of the swimming pool experience. While having to wear a swimming cap is admittedly inconvenient, I understand this is a local regulation and therefore outside the hotel’s control.What the hotel can improve, however, is informing guests of this requirement at the pool reception. Offering guests the option to purchase or re… I would have given this hotel 5 stars, but I have to deduct one star because of the swimming pool experience. While having to wear a swimming cap is admittedly inconvenient, I understand this is a local regulation and therefore outside the hotel’s control.What…
User: Gigiliciouss
Trip type: Solo travel
Excellent 5-Star Service with a Classic Vibe
Reminds me of old-school luxury! The 90s-style decor is very well-maintained and sparkling clean. The hotel checks every single box for 5-star service.Our river view room was fantastic, and the hotel garden offers a beautiful backdrop of the river and the Pearl Tower. Superb location within walking distance to the metro. Every staff member we encountered—front desk, housekeeping, and F&B—was i… Reminds me of old-school luxury! The 90s-style decor is very well-maintained and sparkling clean. The hotel checks every single box for 5-star service.Our river view room was fantastic, and the hotel garden offers a beautiful backdrop of the river and the Pear…
User: SY A
Trip type: Couples
Super Amazing Stay ?
We stayed in this hotel on 3-5 May and I felt obliged to leave a review here . We were so glad that your front desk assisted us with early check in so that we could have more time exploring the city after lunch . Room 1319 was assigned and decorated so beautifully as we were celebrating our anniversary. The size of the room was huge and the view left us speechless . I was not sure if there’s other… We stayed in this hotel on 3-5 May and I felt obliged to leave a review here . We were so glad that your front desk assisted us with early check in so that we could have more time exploring the city after lunch . Room 1319 was assigned and decorated so beautif…
User: expectingluxury
Trip type: Family
Forced Upselling
Upon checking in at 2pm we were told that if we wanted a room immediately we would have to pay extra for the next category. Never met this practice at a quality hotel. If you welcome guest and the room is not ready the right way is to complementary offer next level. Apparently this is not a quality hotel. No luggage help at the door but instead the bellboy was staring at me dragging suitcase and b… Upon checking in at 2pm we were told that if we wanted a room immediately we would have to pay extra for the next category. Never met this practice at a quality hotel. If you welcome guest and the room is not ready the right way is to complementary offer next…
User: SH C
Trip type: Family
Worth a 5 star
They are worth a 5-star. Great view, great location, friendly staff, good breakfast, good-quality bed, pleasant front desk interactions, and experienced concierge... all were perfect. Melissa Yang, Accounting / Finance at Grand Kempinski Hotel Shanghai, responded to this review Dear Guest, greetings from the Grand Kempinski Hotel Shanghai. Thank you for taking the time to write this precious… They are worth a 5-star. Great view, great location, friendly staff, good breakfast, good-quality bed, pleasant front desk interactions, and experienced concierge... all were perfect. Melissa Yang, Accounting / Finance at Grand Kempinski Hotel Shanghai, res…

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