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Hyatt Regency Shanghai Global Harbor

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Hyatt Regency Shanghai Global Harbor

locationPutuo, Shanghai

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About Hyatt Regency Shanghai Global HarborAbout Hyatt Regency Shanghai Global Harbor

Location

This hotel is located in Shanghai.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, a safe and a cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a car hire service, room service, a laundry service and a coin-operated laundry. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Additional features include a refrigerator and a tea/coffee station. A trouser press is provided for guests' convenience. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) are provided as well. A hairdryer is provided in the bathrooms. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms can be booked. The hotel has family rooms and non-smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. There are many ways to relax or stay active at the hotel, including a gym and a spa.

Meals

Various dining options are available, including a restaurant, a café and a bar. A delicious breakfast provides energy for the rest of the day.

Amenities at Hyatt Regency Shanghai Global Harbor Amenities at Hyatt Regency Shanghai Global Harbor

  • Facilities

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Sport/Entertainment

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      Gym

    • -

      Indoor Pool

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sun terrace

LocationLocation

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User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

113

Very Good

59

Average

18

Poor

10

Terrible

14

Recent Reviews: 214

  • User:lloydc834

    Trip type:

    Excellent

    rating25 Apr 2026

    Excellent stay. Clean and modern. Next to the Global Center and metro in front of the entrance are big plus. Lounge service is excellent.

  • User:Mary M

    Trip type:

    Don't stay here when there are so many better options

    rating05 Apr 2026

    The room was kind of dirty. I mean, the floor had clearly been vacuumed, but everything was kind of dusty and the walls were scummy. You could see fingerprints and brown watermarks on the walls and mirrors, and the wardrobe handles were covered in some mysterious residue. It was easy to wipe off, just kind of gross. Photos are from after I wiped off some of it since taking photos was kind of an afterthought.Check in was a bit annoying. We were traveling as a couple and they asked multiple times if we didn't want two separate rooms. Asking the first time was fine, but they asked again when we went down to ask for a second room key. It was kind of annoying to receive only one room key for two adults, since you need the key to even go up the elevator which means the person without the key can't just go back to the room and knock.The worst part though, was that the morning we were checking out, hotel staff kept coming by and ringing the doorbell. The first time was cleaning staff. It was kind of weird that she came by around 9am the morning we were checking out, but fine. I told her that we didn't need cleaning because we were checking out that day. An hour later, when I was buck naked about to get in the shower, the doorbell rang again. I threw on a towel to find that it was the same cleaning lady, who said she just came by to "just to check if we had left yet" so that she could begin cleaning. Note that this was 10-something and checkout time was not supposed to be until noon. I told her that we would probably not be leaving until around then. Some time later the doorbell rang again, and yes I was still naked so I ran to throw something on thinking it was the cleaning lady again and that she might barge in if I didn't get the door immediately. It turned out to be a different hotel staff member. She was dressed like a member of the front desk staff and was holding a clipboard, and said she just came by to ask when I would be leaving. This was around 10:45am. Again, checkout time is supposedly noon. I was quite annoyed at this point.I'd been hoping to have a quiet, restful morning (honestly the main reason for booking a hotel that is quite a bit more expensive than most surrounding hotels), and all this was very disruptive and made me feel like they were rushing to get me out of there as fast as possible. It is a huge hotel and it didn't seem like the occupancy rate was that high (based on the dust it looked like no one had stayed in our room recently), so I don't really understand this. When I complained to the front desk about the morning disruptions as I was checking out, they apologized kind of glibly and just said they hoped I'd have a better stay next time. As if I will ever stay there again. There are some really amazing hotels in China, and this was certainly not one of them despite being relatively expensive for the area.

  • User:471jasj

    Trip type:

    Excellent experience

    rating24 Mar 2026

    Another good stay. Staff were professional and helpful. Julia in executive lounge and Zake at concierge desk in particular were excellent. May improve communication and check in efficiency. Should enforce non- smoking rules and fine those guests who violated the rules in the guest rooms.

  • User:XY H

    Trip type:

    Great value, convenient location, Great service

    rating11 Jan 2026

    The price you pay here way more than what you can have in North America. Huge room, separated shower room, full bath, separated toilet room. A lot space to lay out your luggages. You can see amazing view of Shanghai through large windows.Hotel staff were very helpful with all my requests and questions.Location is very convenient with metro 3/4 /13 just downstairs. Big shopping mall with a lot of restaurants options downstairs.

  • User:Kenneth S

    Trip type:

    Classy hotel

    rating26 Nov 2025

    Everything is seamless; checking in and out. Staffs are friendly and helpful. It’s definitely a positive experience staying there.

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