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Intercontinental Shanghai Jing'an

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Intercontinental Shanghai Jing'an

locationJing'an, Shanghai

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About Intercontinental Shanghai Jing'anAbout Intercontinental Shanghai Jing'an

Location

The city hotel is situated within walking distance of Shanghai Railway Station and an underground station. It is around two miles from the Shanghai Grand Theater and the Jing'an Temple, three miles from the Bund (waterfront) and four miles from Yuyuan Garden and the Oriental Pearl TV Tower. Jade Buddha Temple is a pleasant 15-minute walk from the business hotel.

Facility

The hotel has a lift and features 308 rooms. The reception desk is open round the clock. Services such as a baggage storage service, safe, currency exchange service and cash machine ensure a comfortable stay. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket. A garden provides extra space for rest and relaxation in the open air. Guests arriving by car can park their vehicles in the car park. Other services include a 24-hour security service, a car hire service, room service (for a fee), a laundry service, a hairdresser and a coin-operated laundry. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. There is a direct dial telephone, a television with satellite/cable channels, a DVD player and WiFi (no extra charge) in the rooms. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms and smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Parasols on the terrace are also available. The hot tub in the pool area promises pure relaxation. For guests who wish to keep active, tennis and golf are available. The hotel offers indoor sporting activities such as aerobics or, for a fee, a gym. There is a wellness area with a spa, a steam bath and hydrotherapy treatments and, for an additional fee, a sauna and massage treatments.

Meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. A delicious and varied buffet is prepared for breakfast every day, and a set menu can be ordered at lunch and dinner. Staff are also happy to provide children's meals.

Payment

The hotel accepts the following credit cards: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Intercontinental Shanghai Jing'an Amenities at Intercontinental Shanghai Jing'an

  • Facilities

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Café

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Hairdresser

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Small supermarket

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Set menu dinner

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      Set menu lunch

  • Sport/Entertainment

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      Aerobics

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      Golf

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Parasols

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      Sauna

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      Steam bath

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      Tennis

LocationLocation

Map preview

Around this property:

Centre

4.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1746

Very Good

328

Average

72

Poor

39

Terrible

31

Recent Reviews: 2216

  • User:calla_valley

    Trip type: Business

    Exceptionally helpful and patient front office staff

    rating28 Aug 2025

    I had problems with my Alipay account. Laura Cao, a front office staff, was extremly helpful and patient in resolving the issue. Without the assistance of her and her colleague, I would not be able to use Alipay, which is essential in PRC. Kudos to Laura and her colleague. Stephen Antram, Owner at InterContinental Shanghai Jing'An by IHG, responded to this review Dear Guest, Greetings from InterContinental Hotel Shanghai Jing’an! We sincerely appreciate your recognition and encouragement. We will continue to maintain our enthusiasm and strive to ensure that every guest enjoys a homely and welcoming experience. We eagerly look forward to your next visit!

  • User:Jaykim_1999

    Trip type: Friends getaway

    Experience

    rating11 Jul 2025

    The location is a bit far from the city, but the breakfast had a good variety of options. However, it was unfortunate that the front desk staff were not very helpful — we weren’t given any directions to our room or told where the elevator was, so we had to find our way on our own. That said, the breakfast was quite enjoyable and pleasantly tasty. Stephen Antram, Owner at InterContinental Shanghai Jing'An by IHG, responded to this review Dear Jaykim:Greetings from InterContinental Hotel Shanghai Jing’an! We were most concerned to have received the comments from you regarding your bad experiences during your last visit. We will strive to improve the quality of our services to ensure that your next stay feels like we are progressing and improving.

  • User:D6386DOalexanderw

    Trip type: Business

    I did not expect after a very long trio from europe tonend up in such a hotel. Next time i will book the anandi again.

    rating27 Jun 2025

    My room on 8th floor is not a room of a 5 star hotel. Stinki and dirty.Dirty and Stinky.Carpet very old and dirty.Bathroom has spots on the floor.I would expect more for a 5 star hotel in this area.Maybe other rooms are better.Based on some good resessions it…. Stephen Antram, Owner at InterContinental Shanghai Jing'An by IHG, responded to this review Dear Guest, Greetings from InterContinental Hotel Shanghai Jing’an! We were most concerned to have received the comments from you regarding your bad experiences during your last visit.First of all, I would like to apologize for causing you much hassle and inconvenience during your recent stay with us.Therefore I thank you for taking your time gave us comments. We will be able to improve and fine tune our.

  • User:The_TravellerSg

    Trip type: Business

    Nice upgrade for an overnight stay

    rating09 Jun 2025

    By chance was my 3rd Intercontinental hotel during this trip and by far the most impressive in terms of cleanliness and service.Arriving for an overnight stay , I was told I was upgraded 2 category up which is nice despite the short stay and I must say the room hits all the right notes except stench of cigarette smell despite hotel being smoke free but then this is China even in Shanghai.As I was already very tired at the end of my almost 10 days business trip, I chose to have dinner at the Japanese restaurant which at 7:30 pm only has 2 tables including mine . Service is very attentive and the staff gave time for me to decide , taste wise is acceptable except one stick of the Yakitori which I was told later in the mixed platter is beef tongue which not just tasted weird but also looked horrible. I have tried much better beef tongue in Japan .The room as I described though not a suite but is very spacious and comfortable.Breakfast choices are also great with a mix of western and Asian. Only disappointed is the limited choices of tea as they only offered black and green tea, no Earl Grey which would have been common .Had the chance to visit the pool before heading back and though only about 25 m it is clean and nice temperature water indoor. Stephen Antram, Owner at InterContinental Shanghai Jing'An by IHG, responded to this review 衷心感谢您选择我们并分享宝贵体验，您的认可激励我们持续提升服务。

  • User:david e

    Trip type: Business

    Club lounge service

    rating16 May 2025

    I gave a 4 rating yesterday my mistake should have been a 5 for the club service.on reflections I spent most of my free time there. plus the meeting rooms we used for many a long hour were also supported by Lily Meng ‘s, team with fresh tea or coffee and snacks. Stephen Antram, Owner at InterContinental Shanghai Jing'An by IHG, responded to this review Dear Guest, Greetings from InterContinental Hotel Shanghai Jing’an! We sincerely appreciate your recognition and encouragement. We will continue to maintain our enthusiasm and strive to ensure that every guest enjoys a homely and welcoming experience. We eagerly look forward to your next visit!

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