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Regent Shanghai At Pudong

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Regent Shanghai At Pudong

locationPudong, Shanghai

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About Regent Shanghai At PudongAbout Regent Shanghai At Pudong

Location

This hotel welcomes guests in Shanghai.

Facility

The hotel has a lift and features 187 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access in public areas allows guests to stay connected. The tour desk offers assistance with booking excursions. The hotel offers various facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a souvenir shop, are great for shopping or just browsing. A garden provides extra space for rest and relaxation in the open air. Parking facilities available to guests include a garage and a car park (for a fee). Further services include a 24-hour security service, a babysitting service, a childcare service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

Rooms

Rooms are equipped with air conditioning and central heating. The rooms have a queen-size bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a TV, a radio and WiFi (no extra charge) are provided as well. A turndown service provides guests with additional comfort in the evening hours. Slippers are included. Bathrooms are equipped with a shower and a bathtub. A hairdryer, a vanity mirror, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms, non-smoking rooms and smoking rooms.

Sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Comfortable sun loungers are available on the terrace. Sport and leisure facilities at the hotel include a gym, yoga and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and hydrotherapy treatments. Parents can unwind while the kids can participate in an entertainment programme full of fun activities.

Meals

The dining area includes a restaurant and a bar. A continental breakfast buffet, lunch and dinner offer plenty of delicious variety. Special meals, including diet meals, are also available. The hotel also offers special catering options.

Payment

The following credit cards are accepted: American Express, VISA, Diners Club, JCB and MasterCard.

Amenities at Regent Shanghai At Pudong Amenities at Regent Shanghai At Pudong

  • Facilities

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      Air conditioning

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      Bar(s)

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      Car Park

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      Conference Room

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      Currency Exchange

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      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

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      Wifi

  • Hygiene

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Use of commercially available disinfectants

  • Meals

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      Breakfast Buffet

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      Continental Breakfast

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Entertainment

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      Gym

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      Indoor Pool

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      Jacuzzi

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      Massage

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      Number of Pools

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      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

4.5 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1183

Very Good

143

Average

32

Poor

20

Terrible

19

Recent Reviews: 1397

  • User:misterPASSPORT

    Trip type: Friends getaway

    Amazing service at Club Regent

    rating15 May 2026

    I stayed 3 nights at the Regent Shanghai Pudong and had a truly excellent experience from start to finish.The hotel is located in a great area of Pudong with convenient access to the metro, restaurants, shopping malls and the famous Shanghai skyline. The property itself feels very modern, elegant and luxurious without being overly formal.I especially enjoyed the excellent facilities of the hotel. The pool area is beautiful and very relaxing after a long day exploring Shanghai. The restaurants offered very good quality food and service, and the Club Lounge was one of the highlights of my stay. The atmosphere was calm and upscale, with a very good selection of drinks and food during the evening service.A very special thank you goes to Allen from the Club/Loyalty team. He took exceptional care of me throughout my stay and made me feel genuinely welcome as a guest. It is rare to meet such a professional, kind and attentive employee. Allen was always incredibly friendly, helpful and proactive. His outstanding service truly made my stay memorable and deserves special recognition.Overall, I can highly recommend the Regent Shanghai Pudong and I would definitely stay here again on my next visit to Shanghai.

  • User:Jet41594288037

    Trip type: Solo travel

    Great views and service, rooms could use an update

    rating18 Feb 2026

    I stayed at the Regent Shanghai Pudong and overall had a comfortable and pleasant experience.The rooms are somewhat outdated in style and not exactly to my personal taste, but the bathroom design works well and is functional. Aside from the design aspect, everything was in good condition and comfortable.Service throughout the stay was consistently good. The staff were friendly and attentive, and housekeeping was reliable and welcoming.Breakfast offers a solid buffet selection, although I personally missed having à la carte options.The gym is adequate for a hotel gym and well maintained. The pool is large, clean, and offers a fantastic view, which is definitely a highlight of the hotel.I also tried the Chinese restaurant as well as Camelia and was satisfied with both. The quality of the food and the service were good.The hotel’s location is convenient and easy to explore on foot.Overall, a very solid stay with good service and facilities. The design of the rooms may not suit everyone’s taste, but aside from that, I had a positive experience.

  • User:Ming M

    Trip type: Couples

    Good, but not good enough!

    rating07 Feb 2026

    Being a Regent, one of IHG's top brands, the bar should be set very high. Unfortunately, I feel this Regent fell short. The rooms were okay -- they were big and clean and has all the necessary amenities. Service was top-notch from the front desk staff to the housekeeping staff. The view form the room was unbeatable and it's located in a good place in Pudong, being close to malls and the subway.The problem is that this hotel is dated and it is starting to show. First, some of the lights do not work at all, such as the night light. Additionally, the knobs to control the shower and faucets look cool but are counterintuitive and extremely hard to use. Also, I do not know why this hotel doesn't provide firm pillows when all other IHG brands (even HIEs) have firm and soft options. I feel if this were any other brand, it would be alright. But this is a Regent, and having these issues while charging premiums is not good. I think there are InterContinentals that offer a nicer stay.

  • User:Kristina W

    Trip type: Family

    Beautiful Hotel With Wonderful Staff

    rating25 Jan 2026

    This is a beautiful hotel with incredibly helpful staff. Our family of four booked two club rooms and they upgraded one of our rooms to a suite which was beautiful, huge and had wonderful rooms. The staff at both the club and reception were very accomodating and very helpful. I was unwell during our stay and they recommended an international medical clinic to go to. I was also in need of face masks and every day they supplied me with them. The food and beverage offerings in the Club Lounge were of the highest quality. The view from the Club Lounge was amazing. The hotel is well located in Pudong abs right near a subway station which can get you to The Bund in 10 minutes. I highly recommend this beautiful hotel.

  • User:camuche123

    Trip type: Solo travel

    Great staff

    rating17 Jan 2026

    Large room, descent facilities. Staff very helpful at lounge and front desk making all effort to assist you. Very comfortable bed, pillow, mattress.

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