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The Sukhothai Shanghai

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The Sukhothai Shanghai

locationJing'an, Shanghai

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About The Sukhothai ShanghaiAbout The Sukhothai Shanghai

Location

This hotel is located in the centre of Shanghai.

Facility

The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access allows guests to stay connected while on holiday. The hotel offers various facilities for guests with disabilities. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Other services include a 24-hour security service, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available. A fax machine is on hand for guests' business and communication needs.

Rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms include a king-size bed. Extra beds can be requested. A minibar is provided. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.

Sport

The pleasantly heated water of the indoor and outdoor pools guarantees comfortable swimming. Comfortable sun loungers are available on the terrace. The hot tub in the pool area promises pure relaxation. Sport and leisure facilities at the hotel include a gym, callisthenics and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a beauty salon, massage treatments and hydrotherapy treatments. An entertainment programme and live music round out the entertainment options.

Meals

Various dining options are available, including a restaurant, a café and a bar. Breakfast and lunch offer culinary delights every day. Diet meals, gluten-free meals, vegetarian dishes and children's meals can be prepared on request. The hotel also offers special catering options.

Payment

The hotel accepts payment by MasterCard.

Amenities at The Sukhothai Shanghai Amenities at The Sukhothai Shanghai

  • Facilities

    • -

      Air conditioning

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      Bar(s)

    • -

      Café

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      Car Park

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      Conference Room

    • -

      Disability-friendly

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      Garage

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      Hotel Safe

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      Laundry Facilities

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      Laundry Service

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      Lifts

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      Restaurant(s)

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      Room Service

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      Shops

    • -

      Wifi

  • Meals

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      Special Diet

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      Special Offers

  • Sport/Entertainment

    • -

      Aerobics

    • -

      Gym

    • -

      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

    • -

      Sauna

    • -

      Steam bath

    • -

      Sun loungers

LocationLocation

Map preview

Around this property:

Centre

1 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

843

Very Good

35

Average

19

Poor

9

Terrible

12

Recent Reviews: 918

  • User:brian0903123

    Trip type:

    Doesn't worth the money

    rating26 May 2026

    Good front desk service, but the breakfast was poor. Shocked that housekeeping entered my room without notice during my one-night stay just to prepare the tea and do a quick clean

  • User:kcwpolc9o3

    Trip type: Business

    Service is poor

    rating26 May 2026

    I had a frustrating experience during my stay at the hotel. One night, I was waiting at the front desk for the staff to assist me. However, they were preoccupied with their tasks for over five minutes and didn't acknowledge my presence. It wasn't until another customer arrived that the staff finally attended to them, even though I had been waiting longer. Eventually, I had to approach the staff myself to request service, which felt quite frustrating. I understand that they might have been busy, but it seemed as if they simply didn't notice that I was waiting.Additionally, I was unhappy with how the hotel charged a deposit to my credit card on the day of my check-in without any prior notification. I was unaware that it was a deposit and initially thought my credit card had been stolen or hacked. I almost called the bank to block my card due to this unexpected charge.Both of these issues strike me as unprofessional. Even when I raised my concerns with the staff, their attitude suggested that they didn't take it seriously. This level of service does not warrant a good rating.On a positive note, the other aspects of my stay were satisfactory, but I did notice that the hallways were consistently hot, which was uncomfortable.

  • User:LoveTravel583184

    Trip type: Friends getaway

    Best Hotel in SHANGHAI

    rating24 May 2026

    Best hotel in shanghai with good value and outstanding service. The front desk Joy is really helpful, informative, knowledgeable and speak fluent english. The room very spacious, good ambiance and comfortable. No smoking smell at all. Strategic location, connecting to HKRI mall. Excellent breakfast choice. Im very pleasant to stay here and had great experience. Wanna back again on my next trip to shanghai.

  • User:robnN6916DY

    Trip type:

    May Holiday in Shanghai

    rating09 May 2026

    Great location, great food, and room was awesome! Huge shower was great after a swim. Perfect place for a Shanghai staycation. My son's favorite restaurant is close by and we really enjoyed the holiday downtown.

  • User:carter8085

    Trip type:

    Great Location

    rating06 May 2026

    Not small rooms, Great greeting at the front. Great location. (It is not exactly in the center of famous tourist attractions, but it was charming for me. less crowded). On the other hand, lack of variety of food at breakfast.

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