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Suzhou Marriott

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Suzhou Marriott

locationSuzhou City, Suzhou - Jiangsu, China

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About Suzhou MarriottAbout Suzhou Marriott

location

This hotel warmly welcomes guests in Suzhou.

facility

The hotel has a lift and features 293 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service, cash machine and drinks machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional facilities include a TV room. Parking spaces are available to guests travelling by car (for a fee). Other services include a 24-hour security service, a babysitting service, a car hire service, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, a television with satellite/cable channels and WiFi (no extra charge) are provided as well. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

There are indoor and outdoor pools and a children's swimming area. The hot tub in the pool area promises pure relaxation. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. Sport and leisure facilities at the hotel include a gym, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments. Leisure facilities include an entertainment programme, a kids' club, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet guarantees a great start to the day.

Amenities at Suzhou Marriott Amenities at Suzhou Marriott

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Shops

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      Nightclub

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      Conference Room

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      Room Service

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      Laundry Service

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      Bicycle Hire

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      Kids Club

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      Playground

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      Pets

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      Elevator/ Lift

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      Laundry

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      Newspaper

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      Parking

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      Smoking rooms

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      Wifi

  • Beauty and Spa

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      Massage

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      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Luggage storage

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      Multilingual Staff

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      Pool/ Beach towels

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Gym/ Fitness centre

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Cafe

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      Restaurant

  • Payment

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      ATM

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

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      TV

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      Bathrobes

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      Fireplace

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Security Guard

  • Sport/Entertainment

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      Indoor Pool

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      Swimming Pool

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      Sauna

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      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

Around this property:

Centre

800 m

Airport

83000 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

1310

Very Good

181

Average

37

Poor

8

Terrible

9

Recent Reviews: 1545

  • User:member9999

    Trip type: Couples

    Descent stay but could have been better if they better TV channels and food variety at breakfast

    rating28 Feb 2026

    Surprisingly a very nice hotel, got a suite in the corner, and it seems like a brand new hotel, where all the furnitures, decor, was perfectly designed.However, the bad part about the hotel is they should have managed the inflow of members that came into the executive lounge. As on the nights that we are there, the whole lounge was practically full and no available seat was around. Breakfast food for the 2 days that we were there was exactly the same, with not much variety. Though it's good, I think they could've done a better job in that.The worst part was it is a Marriott hotel, but there's no English TV channels. All TV channels were local TV channels, with no HBO/ Netflix options. I think they should look into this.

  • User:Mark A

    Trip type: Family

    Never again, train your staff

    rating05 Dec 2025

    At check in, in the lounge, noticed my passport being photographed on a cell phone, asked if it was a personal phone, was told yes and said stop. Turned into a situation. Tried connecting to hotel Internet, could not connect, went to ask if there was an issue, and the immediate response is give me your phone. Asked why they told me I have to enter my room number and last name - since I checked in at the lounge thought they might already know I am a very regular guest at Marriotts (over 80 nights this year) and there is a reasonable chance I know how to log in. Led to more issues. Used my WiFi device and then went to the lounge for evening snacks, no place to sit full of people that have loaded their plates and just there gorging themselves to get their moneys worth, because Marriott like many others including Airline loyalty programs have made the benefit of lounge access a frustration rather than a benefit, by selling access. Have cancelled my next 2 nights and booked another hotel. By the way hotel employees, the internet issue is a capacity issue, not the inability of a guest to know their room number and name…

  • User:Aaron V

    Trip type: Business

    Fantastic hotel

    rating26 Jun 2025

    Hotel with great hospitality. Even though we were late by couple of minutes for check-in at the lounge Ms carrie trainee was very courteous and organised the best possible food she could with big smile. Also the following evening she surprised us with our favorite spicy chicken and vegetables again with big smile. Big thanks to her. Breakfast time Mr Lian was kind and served us very well , look after all our needs on both the days and very special thanks to Chef Jimmy who cooked wonderful sechwan style our favorite food. He looked after us very well. Lady at the reception was helpful. King request for assistance with luggage by the hotel staff at the entrance shall highly be appreciated. Looking forward to our next visit soon.

  • User:mimastech

    Trip type: Solo travel

    A Marriott Hotel located in the tourist town of Suzhou

    rating04 Apr 2025

    Suzhou Marriott Hotel is located in the old town of Suzhou, about 2km away from Han Shan si, and close to other Suzhou attractions such as Hu Qiu. It is a bit far from the new district of Suzhou, which houses its high-tech industries. As a Bonvoy Titanium Elite, I was upgraded to a corner mini-suite, the room is spacious with nice view. I like the afternoon tea, the evening hors d’oeuvres, and the breakfast. The highlight is the sesame candy and the DIY glutinous rice balls in the breakfast.

  • User:steelriver2014

    Trip type: Friends getaway

    Impressive skyscraper

    rating31 Mar 2025

    Pros.- excellent service from all service teams- extraordinary breakfast buffet with all kinds of food choices particularly the fresh made local specialties- the lady from housekeeping at 33th floor was extremely great with heartfelt personal notes- fantastic view from high floors Cons.- the gym was good but the temperature was freezing like the most public areas (high ceilings?)- the wall between the rooms is poor and all the noises from neighbours was heard effortlessly

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