Ek Hotel

Recent Reviews: 956

• User:Kiara G

  Trip type: Family

  Great experience

  29 Mar 2026

  I had an amazing experience staying here! From the moment I arrived, the staff went above and beyond to make sure I was comfortable, happy, and completely satisfied. Their attention to detail and genuine care really stood out.The rooms were spotless very clean, well-maintained, and inviting, which made my stay even more enjoyable. The hotel is also perfectly located in a central area, making it easy to get around and explore.A special thank you to Wilmar and Sergio, who were both incredible. Their kindness, professionalism, and willingness to help truly made a difference in my stay. I would absolutely come back and highly recommend this hotel to anyone! Direccion EK Hotel, Marketing at EK Hotel, responded to this review Dear guest, Thank you very much for taking the time to qualify EK Hotel and write these comments, we hope to see you again soonBest regards,Leonardo MendezGeneral Manager

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• User:liorah2019

  Trip type: Family

  Excellent

  16 Mar 2026

  Beautiful hotel! Excellent service all around and especially at the restaurant, Daniel , Wilma’s, and the rest of the staff did a great job! Direccion EK Hotel, Marketing at EK Hotel, responded to this review Dear Guest,Thank you very much for your kind words. We are truly delighted to know that you enjoyed your stay with us and that our service, especially at the restaurant, made such a positive impression.I will be sure to share your recognition with Daniel, Wilma, and the entire team—they will be very happy to know their efforts contributed to your experience.We look forward to welcoming you back to Hotel EK in the near future.Warm regards,Leonardo MéndezGerente GeneralHotel EK

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• User:dmarchan

  Trip type: Solo travel

  EK Hotel - Excellent hotel

  16 Mar 2026

  The only complaint I have is that I had booked a pick-up with the hotel from the airport and they never showed up. I had to get a car to drive me to the hotel.Seems like they forgot to enter it into the system although I had a confirmation.Diana and Wilmar were amazing hosts in the restaurant. Direccion EK Hotel, Marketing at EK Hotel, responded to this review Dear Guest,Thank you very much for sharing your feedback with us.Please accept our sincerest apologies for the inconvenience you experienced with your airport pick-up. This is certainly not the level of service we strive to provide, and we truly regret that this affected your arrival experience. We are currently reviewing this situation with our team to ensure that this type of oversight does not happen again.On a more positive note, I am very pleased to know that Diana and Wilmar took such good care of you at the restaurant. I will gladly share your kind words with them—they will be delighted to know they made a difference during your stay.We truly appreciate your understanding and hope to have the opportunity to welcome you back for a seamless experience from start to finish.Warm regards,Leonardo MéndezGerente GeneralHotel EK

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• User:Darkis R

  Trip type: Couples

  Great experience at EK HOTEL

  13 Mar 2026

  We loved our experience! The restaurant offers amazing food and excellent service. Willmar took care of us at the restaurant with outstanding attention and kindness. The staff is very friendly and the customer service is excellent. The location is perfect, within walking distance to great restaurants. The spa is wonderful, and the massage by Maria Fernanda was absolutely exceptional. Everything made our visit special. We highly recommend this place and will definitely come back!❤️❤️ Direccion EK Hotel, Marketing at EK Hotel, responded to this review Dear Guest,Thank you very much for sharing such a wonderful review. It truly makes us proud to know that your experience with us was so memorable.I am delighted to hear that you enjoyed our restaurant, as well as the attentive and kind service provided by Willmar. Your recognition of our team’s friendliness and commitment to excellent service means a great deal to us. I will also make sure to share your kind words with María Fernanda—she will be thrilled to know that her massage made such a positive impact on your stay.We are equally pleased that you enjoyed our location and had the opportunity to explore the great restaurants nearby, as well as relax in our spa.Thank you for your recommendation. We look forward to welcoming you back very soon for another exceptional stay.Warm regards,Leonardo MéndezGerente General

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• User:Bijal R

  Trip type: Couples

  EK Hotel Bogota

  06 Mar 2026

  We enjoyed our stay at EK Hotel in Bogota. Our breakfast was made more special by the special attention given to us by Wendy, Tatiana and Wilmar as they really looked after vegetarian breakfast by ordering us very tasty vegetable omelette with vegetables on the side. They also made sure to get us our hot drinks whenever we wanted them at breakfast. They were all very friendly and helpful. Reception staff were also friendly and helpful, including Julie. Direccion EK Hotel, Marketing at EK Hotel, responded to this review Dear Guest,Thank you very much for sharing your experience with us. We are truly pleased to know that you enjoyed your stay at Hotel EK and that your breakfast experience was especially memorable.It is wonderful to hear that Wendy, Tatiana, and Wilmar took such great care of you, ensuring your vegetarian preferences were thoughtfully attended to. Personalized service is something we deeply value, and your recognition means a lot to our team. I will also gladly share your kind comments with Julie and our reception staff—they will be delighted to know they contributed positively to your stay.We truly appreciate your feedback and look forward to welcoming you back on your next visit to Bogotá.Warm regards,Leonardo MéndezGerente General

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