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JW Marriott Hotel Bogota

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JW Marriott Hotel Bogota

locationBogota, Colombia

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About  JW Marriott Hotel BogotaAbout JW Marriott Hotel Bogota

location

Located in the heart of the financial and entertainment district, the hotel is close to the offices of numerous international companies, the best restaurants and bars in the area and 93rd Street Park. The closest nightspots are approximately 15 minutes’ walk from the establishment.

facility

Guests have a choice of 264 rooms, including 24 junior suites, 143 single rooms and 96 double rooms. English- and French-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities include a cloakroom, baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. There are also a number of shops that make for great strolling and browsing. A garden provides extra space for rest and relaxation in the open air. Additional amenities include a TV room and a library. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a car hire service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A direct dial telephone, a television with satellite/cable channels, a radio and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. Bathrooms are equipped with a shower and a bathtub. A hairdryer, bathrobes and a telephone are available for daily use. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The freshwater pool complex includes indoor and outdoor pools, which are in part heated, as well as a children's swimming area. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon, massage treatments and a solarium. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.

meals

Various dining options are available, including a breakfast room, a café and a bar. A non-smoking restaurant with air conditioning, high chairs and a separate area for smokers is available to guests. Bed and breakfast is offered as a catering option. A continental breakfast buffet guarantees a great start to the day. At lunch, guests can choose between a buffet, à la carte and a set menu. Dinner options include à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

 Amenities at JW Marriott Hotel Bogota Amenities at JW Marriott Hotel Bogota

  • Facilities

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      24-hour check-in

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      24-hour reception

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      Air conditioning

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      Bar(s)

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      Bicycle Cellar

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      Bicycle Hire

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      Café

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      Car Park

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      Cloakroom

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      Conference Room

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      Currency Exchange

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      Disability-friendly

    • -

      Garage

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      Hotel Safe

    • -

      Laundry Facilities

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      Laundry Service

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      Lifts

    • -

      Medical Assistance

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      Nightclub

    • -

      Restaurant(s)

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      Restaurant(s) with high-chairs

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      Restaurant(s) with non-smoking area

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      Restaurant(s) with smoking area

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      Room Service

    • -

      Shops

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      TV Room

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      Wifi

  • Hygiene

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      Contactless check-in/-out

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      Contactless payment

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      Contactless room service

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      Enhanced cleaning programme

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      Hand sanitiser

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      Health checks on staff

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      Housekeeping only upon request

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      Hygiene training for staff

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      Mandatory mask-wearing

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      Medical teleconsultation

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      No high-touch furnishings

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      No high-touch furnishings in public areas

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      Packaged meals

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      Protective equipment for employees

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      Protective equipment for guests

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      Protective hygiene screens

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      Protective masks for guests

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      Sanitiser dispenser

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      Social distancing regulations

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      Time interval between room bookings

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      Use of commercially available disinfectants

  • Meals

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      à la carte Dinner

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      à la carte Lunch

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      Breakfast Buffet

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      Continental Breakfast

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      Lunch Buffet

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      Set menu dinner

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      Set menu lunch

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      Special Diet

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      Special Offers

  • Sport/Entertainment

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      Aerobics

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      Children's Pool

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      Gym

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      Heated Pool(s)

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      Indoor Pool

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      Jacuzzi

    • -

      Massage

    • -

      Number of Pools

    • -

      Outdoor Pool(s)

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      Sauna

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      Steam bath

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      Sun loungers

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      Sun terrace

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      Swimming Pool

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      Tanning Studio/Solarium

LocationLocation

Map preview

Around this property:

Attraction 1

2.80 km

Attraction 2

2.80 km

Attraction 3

5 km

Attraction 4

5 km

Attraction 5

5 km

Town Centre

7 km

Tourist Center

7 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

2219

Very Good

315

Average

48

Poor

31

Terrible

38

Recent Reviews: 2651

  • User:Sheldon T

    Trip type: Couples

    Exceptional Service Quality from JW Marriott, Bogota

    rating31 May 2026

    The experience at the hotel was nothing short of exceptional service quality. The staff members were friendly and highly professional. We were very pleased that the staff went the exrtra mile to ensure that our stay at the hotel was enjoyable and relaxing. Gabriel Letona, Promocionar at JW Marriott Hotel Bogota, responded to this review Dear Sheldon T,Thank you for sharing your experience. We are delighted to know our team’s friendly, professional service and extra effort helped make your stay enjoyable and relaxing. At JW Marriott Bogotá, we are pleased to offer a thoughtful environment where your well-being is at the center of the experience.We look forward to welcoming you back.Sincerely,Gabriel Letona,Online Reputation Coordinator.
  • User:nyckimberly1

    Trip type: Couples

    Exceptional Stay!

    rating28 Apr 2026

    I just got back from a four-night stay at the JW Marriott Hotel Bogotá and had an excellent experience. The service was truly outstanding—some of the best I’ve ever had—and it made the entire trip feel easy, effortless and safe. I was surprised to hear that the hotel was more than 15 years old, as it feels brand new. Everything was extremely well maintained, clean, and comfortable, with a polished but welcoming vibe throughout.The staff really made the difference. Everyone was incredibly kind and attentive. Johanna at the front desk was friendly, helpful, and welcoming. In Food & Beverage, the Executive Chef, Christian and Ignacio were consistently great, and it was clear how much care goes into the overall dining experience and making guests feel at home. Luis the bellman was always attentive and made arrivals and departures smooth and easy. My husband and I were sad to leave!This was a great stay from start to finish, and the JW Marriott Bogotá truly delivers on warm, thoughtful hospitality. I’d absolutely stay here again and highly recommend it to anyone visiting the city. Gabriel Letona, Promocionar at JW Marriott Hotel Bogota, responded to this review Dear Kimberly,Thank you for your wonderful comments. We are delighted to know that you enjoyed outstanding service and a stay that felt easy, effortless, and safe.We are also pleased that our careful upkeep and warm hospitality contributed to your experience. We look forward to welcoming you back to JW Marriott Bogotá.Best regards,Gabriel Letona,Online Reputation Coordinator.
  • User:CaptDoug

    Trip type: Couples

    High expectations exceeded - a rare opportunity

    rating01 Apr 2026

  • User:Zigett

    Trip type: Couples

    Quality hotel in nice neighbourhood

    rating18 Mar 2026

    Located in a nice part of Bogotá albeit there's not a lot to see or do in the immediate vicinity as a tourist. Our plush 8th floor suite was huge and included two toilets. It had no views as such and lacked some modern amenities (USB sockets, soft close toilets) but it did include a large bathroom with a full size bathtub. The on-site gym was quite compact and had a range of Matrix equipment plus a punch bag. In the Spa, on the same floor, there's also a pool, jacuzzi and sauna.The executive lounge on the 9th floor is a stylish and welcoming place, with happy hour operating between 6-8pm. As with other Marriott hotels in Colombia, you are limited to just two complimentary alcoholic drinks per day per person. The food on offer in the lounge was pretty good with a selection of both hot and cold dishes. Breakfast was available in the lounge or in the main restaurant. We opted to have our breakfast in the main restaurant and it was easily the best breakfast spread we had experienced in Colombia. Overall, a solid hotel choice if you are in Bogotá. Gabriel Letona, Promocionar at JW Marriott Hotel Bogota, responded to this review Dear Zigett,Thank you very much for taking the time to share your experience and for your positive rating. We are pleased to know that you enjoyed the spaciousness of your suite, the bathroom amenities, and our wellness facilities, including the gym, spa, and executive lounge. We also appreciate your kind remarks regarding the breakfast experience, which is one of our most valued services.We have taken note of your observations related to certain room features and the immediate surroundings, which we consider valuable opportunities to continue reviewing and enhancing the overall guest experience. Your feedback is truly appreciated and helps us align our services with our guests’ expectations.Thank you for recommending us, and we look forward to welcoming you again on your next visit to Bogotá.Best regards,Gabriel Letona,Online Reputation Coordinator.
  • User:ambersL5017VP

    Trip type: Business

    The Gold Standard in Bogotá

    rating21 Feb 2026

    This JW Marriott is one of the most consistently excellent properties in the Marriott portfolio.The hotel carries a beautiful signature scent throughout, immediately creating a refined and welcoming atmosphere. Every detail feels intentional and well managed.The executive lounge here is exceptional — easily one of the best in the Marriott portfolio. The service is attentive and seamless, and the food offerings are genuinely impressive rather than routine.Breakfast deserves special mention. It is among the best I’ve experienced at any Marriott worldwide. Fresh-squeezed tangerine juice, elegant tea service, and multiple stations preparing hot items to order create a spread that feels abundant and thoughtfully curated. It sets the tone for a productive day.Staff are consistently professional, gracious, and genuinely attentive. Bonvoy status is well recognized here, with generous upgrades and beautifully presented welcome gifts.Rooms are exceptionally well appointed, complete with amenities many hotels have eliminated — including a proper shoe shining kit. Every detail was thought of in this room down to the lighted vanity mirror to a small corner step for the ladies to use to shave. The soaking tubs are large and luxurious, and the rooms are remarkably quiet. Even when events or activity are happening elsewhere in the hotel, the guest rooms remain peaceful and easy to sleep in.And the bed — hands down the most comfortable hotel bed and pillows I have ever experienced. I travel frequently for work and have stayed at many luxury properties, and this is my favorite hotel bed anywhere. The mattress, linens, and pillow selection are exceptional.The location is excellent, and the property feels secure and well managed throughout.I truly love this hotel in Bogotá and return confidently whenever I’m in the city. It represents exactly what the JW Marriott brand should deliver. Gabriel Letona, Marketing at JW Marriott Hotel Bogota, responded to this review Dear Ambres,Thank you very much for sharing such a detailed and exceptional review. It is truly an honor to know that you consider our property one of the most consistently excellent within the Marriott portfolio and that every aspect of your stay reflected the level of care and quality we strive to provide. We are pleased that the atmosphere, the signature scent and the attention to detail created a refined and welcoming experience from the moment you arrived.We sincerely appreciate your comments regarding our executive lounge, the breakfast offering and the attentive service provided by our team. We are delighted to know that the guest room comfort, the thoughtful amenities and the overall tranquility contributed to an outstanding stay. Your remarks about the bed and sleep quality are especially meaningful to us.We greatly value your Bonvoy loyalty and are pleased that you felt recognized with the appropriate upgrades and amenities. Feedback like yours motivates our entire team to continue delivering experiences that truly represent the JW Marriott brand.We look forward to welcoming you back with confidence on your future visits to the city.Gabriel Letona,Online Reputation Coordinator.

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