The Artisan Dc Hotel Autograph Collection

Recent Reviews: 290

• User:plainchoc1

  Trip type: Couples

  Great location and super comfy bed

  28 Mar 2026

  The is hotel does try a bit to hard to be funky and modern with the functionality being hit hard ie sinks look great in the communal bathroom but hard to wash your hands under themThe room was a nice size but a number of small issues;Problems with toilet flushExtractor fan not working so always feeling dampNo hairdryer in room asked for one they brought it up and nozzle was broke. I get these are definitely fist world problems and to be fair My husband liked this hotel a lot more than I did and had no issue with the placeBreakfast was great and very variedStaff were lovely and very friendlyWe also ate in the bar one night- again food was good and service super friendly It’s in a good location and great restaurants and bars surrounding it

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• User:dynastydiva

  Trip type: Business

  Service great, location good, the rest not so much

  12 Jul 2025

  The front desk service was excellent throughout. Iberia Airlines had not put my luggage on my intercontinental flight, so had to deliver it to the hotel before I arrived from another city and the hotel handled it well, as well as directions for the many excellent restaurants within walking distance and my numerous requests for document printouts. The Cooper wine bar / restaurant is not good. The wine list is limited and poor quality, especially for the price. The lobby and lift areas are dark. The room is awkward with little space around the bed, and I am a petite single traveller. Giovanna Hernandez, Guest Services / Front Office at The Artisan D.C. Hotel, Autograph Collection, responded to this review Good morning Dear Ms. DivaThank you very much for your comments, we are glad to know that your stay with us was pleasant, we will review with the restaurant the issue you mentioned, we hope to have it in a next opportunity!!!We wish you an excellent day!

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• User:Jennifer S

  Trip type: Couples

  Very nice hotel well located

  07 Mar 2025

  Really well appointed hotel that is well located hotel and with excellent service. I’m too old for the bar scene here but there is definitely a loud and busy one; only complaint is rooms are not as quiet as I’d like — some street noise and walls are on thin side. I’d you’re not doing a boutique hotel this is a strong points play for Bogota Juan Campos, Guest Services / Front Office at The Artisan D.C. Hotel, Autograph Collection, responded to this review Dear Jennifer,Thank you very much for taking the time to share your experience with us. We are pleased to know that you enjoyed our location, facilities, and service.We regret that external noise and the acoustics of the rooms affected your rest. Please rest assured that we take your comments into account to continue improving our guests' experience.We look forward to the pleasure of welcoming you again on your next visit to Bogotá. If there is anything else we can assist you with or improve, please don’t hesitate to let us know.

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• User:FfWander

  Trip type: Couples

  Beautiful property, but felt like we were scammed

  24 Feb 2025

  We stayed four nights at the The Artisan D.C Hotel between Christmas and New Year. The hotel is beautiful, well kept and the neighborhood was excellent. We loved the warm decor and boutique feel of the hotel. The area surrounding the hotel is clean and safe to walk even at night. We walked to dinner every evening and found a new restaurant close by each time. Restaurante Armadillo directly across the street was our favorite. However, the hotel was lacking was in service, primarily before our arrival. Their lack of attention spilled over to our stay and left us with a less than desirable feel. We had contacted the hotel prior to our arrival for transfers from the airport, we were informed that we would be contacted once arrangements were made. After some time, we had no confirmation of transport, so called back the hotel speaking to a gentleman who stated again that we would be informed once they had arranged transportation. We still heard nothing, so made prepaid arrangements through Emirates Airline. We were then contacted and given information about our driver, assuming this was the one we paid for, we accepted our ride and arrived at the hotel. Apparently the hotel arranged transport, but did not inform us. We ended up paying for the transportion the we arranged AND that the hotel arranged. The frustrating part is the decision to require us to pay, was made after management looked into the situation. The deciding factor seemed to be that they had emailed us with the confirmation. When we asked what email it was sent to, we saw it was not ours. They stated that we gave them the wrong email!! What ??? Why?? We also called twice to get confirmation, but received none. We did pay them for their error, but left the hotel feeling like we were dealing with scammers. Very unfortunate because the property is very nice if you do not count the lack of accountability. Juan Campos, Guest Services / Front Office at The Artisan D.C. Hotel, Autograph Collection, responded to this review Dear Guest,Thank you for sharing your experience at The Artisan D.C Hotel. We are pleased to hear that you enjoyed the beauty of our property, the warm decor, and the excellent location, as well as the safety and convenience of the surrounding neighborhood.We deeply apologize for the inconvenience you experienced with the service, particularly regarding the coordination of your transportation. We understand how frustrating it must have been to not receive clear and timely responses to your requests, and we regret the lack of communication in this regard. This does not reflect the level of service we strive to provide our guests. We will be thoroughly investigating this incident to ensure it does not happen again in the future.We truly appreciate that despite this issue, you were able to enjoy your stay and the nearby dining options.Thank you again for bringing this to our attention, and we hope to have the opportunity to welcome you back in the future for a much more pleasant stay.Warm regards,

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• User:Heather B

  Trip type: Solo travel

  Great hotel. Great Staff

  21 Feb 2025

  A great hotel in a great location! The beds are super comfortable and the breakfast was great! The front desk staff and bar staff were so nice. Especially - Sergio, John. I had a great massage by Cruz (highly recommend!). The hotel driver Jose was also great and accompanied me up to Montseratte. The only person who was a bit rude and strange was Juanita (? - blonde younger woman at front). Highly recommend hotel for a central and safe location in Bogota. Juan Campos, Guest Services / Front Office at The Artisan D.C. Hotel, Autograph Collection, responded to this review Dear Heather,Thank you for choosing us for your stay in Bogotá and for sharing your feedback. We are glad that you enjoyed everything during your stay.We look forward to welcoming you back soon.Best regards,

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