This hotel met all my expectations and then some, it's exactly what W hotels elsewhere in the world should be. I booked the cheapest room and was upgraded as Bonvoy Ambassador Elite to a premium suite (Urban Suite). The room was good quality construction and most importantly it was a memorable suite rather than boring style. They had good attention to details including a welcome gift for children and balloons at breakfast. It's not hard, a balloon must cost $0.10 at most but some hotels just don't have it in their DNA to do the little extras to please guests and simply go through the motions. Breakfast was mix of a la carte and buffet which included some local options rather than only the traditional stuff. What is there not to like? Perhaps the lone weakness is that the location is not ideal for visiting Bogota but I found very little negative about the hotel itself. I would return with no hesitation.
André Aparício, General Manager at W Bogota, responded to this review
Dear WorldwideTravel88,Thank you very much for sharing such a detailed and positive review. It brings us great joy to know that your experience exceeded your expectations and that you found exactly what you look for in a W Hotel anywhere in the world.We are delighted to hear that your upgrade to our Urban Suite was to your liking and that you enjoyed a memorable space designed to inspire and surprise. We are also glad that the small details—such as the welcome gift for the children and the balloons at breakfast made a difference. At W Bogota, we believe that it is precisely these little touches that make each stay unique.We also appreciate your recognition of our breakfast, where we aim to combine the best of local flavors with classic options to satisfy every preference.We have taken note of your comment regarding the location. We would have loved for you to stay longer so you could experience more of our neighborhood, its architecture, culinary scene, and nearby malls. Even so, we’re happy to hear that this did not take away from your overall exceptional experience.It will be a true pleasure to welcome you back again.We look forward to your next visit without a doubt.Warm regards,
User:Jose R
Trip type: Business
Salón at the W
27 Jan 2026
The salon is great. Luz is amazing, always leaves me looking sharp. Highly recommend going to her if you are in Bogotá..!
André Aparício, General Manager at W Bogota, responded to this review
Dear S7531joser,Dear guest,Thank you for taking the time to share your experience with us. We’re delighted to hear that you enjoyed your visit to our The Salon and that Luz consistently delivers the sharp look you expect. She is truly talented, and your kind words will mean a lot to her.We appreciate your recommendation and are thrilled to know we’ll be top of mind for your next visit to Bogotá. We look forward to welcoming you back soon for another great experience.Warm regards,
User:Misael a
Trip type: Business
Loved it!
26 Jan 2026
I recently visited for a work trip, and I was thoroughly impressed. The staff was amazing, and the accommodations were clean and beautiful. I want to give a special shout-out to our waitress, Tatiana. She was highly professional, attentive to all our needs, and always greeted us with a smile. I will definitely recommend this place and hope to return soon!
André Aparício, General Manager at W Bogota, responded to this review
Dear 309misaela,Dear guest,Thank you so much for taking the time to share your wonderful feedback with us. We are delighted to know that your work trip was such a positive experience and that our clean, beautiful spaces and amazing staff made your stay memorable.We are especially thrilled to hear your kind words about Tatiana. She truly embodies our spirit of service, and we will make sure she receives your well‑deserved recognition. We know she will be very happy to hear she helped make your visit exceptional.It was a pleasure having you with us, and we truly appreciate your recommendation. We look forward to welcoming you back very soon and making your next stay just as outstanding.Warm regards,
User:giselle e
Trip type: Solo travel
I`ll come back
12 Jan 2026
Hi!I`m Giselle.My husband and I love traveling around the world, and for me, a hotel’s gym and spa are a big deal. I decided to check this place out on my own first so I could really see how it was before coming back with my husband.Honestly, I had a great experience. Everyone was super friendly and welcoming. Laidy at the spa front desk was lovely, and Valentina, the massage therapist, did an amazing job. Everything was very clean, and the gym is big, modern, and fully equipped—perfect if you actually like working out.I split my time between the U.S. and Colombia, and my husband and I are always looking for nice places where we can relax and enjoy time together. This spot is definitely a great option in Bogotá and is now on my list of favorite places.
André Aparício, General Manager at W Bogota, responded to this review
Dear 595gisellee,Thank you so much for sharing your wonderful experience with us!We’re thrilled to know that you chose to visit W Bogota to explore our Away Spa and Fit before planning a future stay with your husband and even more delighted that we made such a great first impression. Your kind words mean a lot to our team.It’s fantastic to hear that Laidy welcomed you so warmly at the spa and that Valentina provided an amazing massage experience. Knowing that you spend time between the U.S. and Colombia and that you and your husband look for places to relax together makes your feedback even more special. We’re honored to now be on your list of favorite spots in Bogotá.We can’t wait to welcome you back this time with your husband for another relaxing and memorable stay.
User:Yael C
Trip type: Couples
A pleasant stay
07 Jan 2026
Great location, everything is walking distance. Oscar and Indira from the team- were friendly and courteous. The whole team showed professionalism and anticipated any of our needs.
André Aparício, General Manager at W Bogota, responded to this review
Dear 49yael,Thank you so much for taking the time to share your experience with us!We’re delighted to hear that you enjoyed our prime location and that everything you needed was within walking distance. It’s wonderful to know that Oscar and Indira made such a positive impression with their friendly and courteous service. We’re equally pleased that the entire team anticipated your needs and provided the professionalism we strive for every day.We truly appreciate your feedback and hope to welcome you back soon for another pleasant stay at W Bogota.