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This hotel warmly welcomes guests in Bucaramanga.
The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. A lift and wheelchair-accessible facilities are available. A number of shops, including a supermarket, are great for shopping or just browsing. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. The business centre is on hand for guests' business requirements and provides a fax machine.
Air conditioning ensures that rooms maintain just the right temperature. The rooms have a double bed and a sofa bed. Children's beds and extra beds can be requested for younger guests. A safe and a desk are also available. Additional features include a refrigerator, a microwave and a tea/coffee station. Further amenities include an ironing set and a trouser press. A telephone, a television with satellite/cable channels, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms include a hairdryer and are equipped with a shower and a bathtub. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
The outdoor pool complex provides invigorating refreshment. A sun terrace, sun loungers, and parasols are available. The hot tub in the pool area promises pure relaxation. There are many ways to relax or stay active at the hotel, including a gym, aerobics and a spa.
Various dining options are available, including a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.
Facilities
Air conditioning
Lobby
24-hour reception
Conference Room
Room Service
Garage
Pets
Elevator/ Lift
Laundry
Parking
Wifi
Business Center and Conferences
Business Center
Common Area
Game Room
General Services
Doctor on call
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wheelchair
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Restaurant
Object Information
Fax
Room Facilities
Shower
Bathtub
Hairdryer
Fridge
TV
Closet
Room service
Toiletries
Security
Fire extinguishers
Security Guard
Sport/Entertainment
Gym
Transfers
Airport Transfers

Excellent
165
Very Good
67
Average
26
Poor
10
Terrible
11
Recent Reviews: 279
User:PeteS596
Trip type: Couples
Very nice stay
27 Aug 2024
User:Decisionsweremade
Trip type: Couples
Great hotel and really great stay.
17 Aug 2024
User:DTROB
Trip type: Family
Fantastic place to stay when in Bucaramanga.
05 Apr 2024
User:While-U-Can
Trip type: Couples
Clean, comfortable and quiet
08 Mar 2024
User:hojinDa
Trip type:
Excellent Location and Service
12 Sept 2023