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Cali Marriott Hotel

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Cali Marriott Hotel

locationCali, Colombia

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About  Cali Marriott HotelAbout Cali Marriott Hotel

location

This hotel is located in Cali.

facility

The hotel has a lift and features 170 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a newspaper stand and a TV room. Guests arriving by car can park their vehicles in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, a car hire service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms have a double bed or a king-size bed. Separate bedrooms are available. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, a TV and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Guests can take advantage of the nightly turndown service. Slippers are included. A hairdryer and bathrobes are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. Guests can treat themselves to refreshing drinks at the poolside snack bar and a relaxing soak in the hot tub. Comfortable sun loungers are available on the terrace. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, massage treatments and a solarium. Leisure facilities include an entertainment programme, live music, a dance club and a nightclub.

meals

Dining facilities include a restaurant, a café and a bar. A continental breakfast buffet and lunch offer culinary delights every day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

 Amenities at Cali Marriott Hotel Amenities at Cali Marriott Hotel

  • Facilities

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      Air conditioning

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      Lobby

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      24-hour reception

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      Currency Exchange

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      Shops

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      Nightclub

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      Conference Room

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      Internet access

    • -

      Room Service

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      Laundry Service

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      Playground

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      Pets

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      Elevator/ Lift

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      Ironing services

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      Laundry

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      Newspaper

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      Parking

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      Smoke detector

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      Wifi

  • Beauty and Spa

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      Massage

    • -

      Spa

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      Steam and Sauna

  • Building Information

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      Garden (m²)

  • Business Center and Conferences

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      Business Center

  • Common Area

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      Sun Deck

  • Family and Kids

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      Childcare service

  • General Services

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      Concierge

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      Doctor on call

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      Luggage storage

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      Multilingual Staff

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      Wheelchair

  • Hygiene

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      Contactless check-in/-out

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      Protective equipment for employees

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      Protective equipment for guests

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      Gym/ Fitness centre

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      First-aid services

  • Meals

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      Breakfast Buffet

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      Breakfast Served

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      Continental Breakfast

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      Bar

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      Restaurant

  • Object Information

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      Fax

  • Room Facilities

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      Shower

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      Bathtub

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      Hairdryer

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      Minibar

    • -

      TV

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      Room service

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      Slippers

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      Toiletries

  • Security

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      Fire extinguishers

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      Security Guard

  • Shopping

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      Souvenir shop

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Swimming Pool

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      Sauna

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      Gym

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      Tanning Studio/Solarium

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      Events

  • Transfers

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      Airport Transfers

LocationLocation

Map preview

Around this property:

Attraction 5

950 m

Attraction 1

2.90 km

Attraction 2

3.10 km

Attraction 3

3.30 km

Attraction 4

3.80 km

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

825

Very Good

190

Average

58

Poor

30

Terrible

25

Recent Reviews: 1128

  • User:mikebO1672GB

    Trip type: Solo travel

    My favorite hotel in Cali

    rating01 Aug 2026

    Amazing check in by Karen at reception. Nice room with all amenities. Excellent housekeeping and wonderful club lounge. Good 5 stars breakfast. Good service from Christian and Andres at the bar Gabriel Letona, Promocionar at Cali Marriott Hotel, responded to this review Dear Mike, thank you for sharing such a wonderful review of your stay at Cali Marriott Hotel. We’re delighted to know that Karen’s check-in made a great first impression, that you enjoyed the room, housekeeping, the club lounge, and the breakfast, and that Christian and Andres took great care of you at the bar. We appreciate your kind words and hope to welcome you back again soon. Sincerely,Gabriel Letona,Online Reputation Coordinator.
  • User:Marcus S

    Trip type: Couples

    A great sauna!

    rating29 Jun 2026

    A great option with a wonderful sauna!!! Gabriel Letona, Promocionar at Cali Marriott Hotel, responded to this review Estimado Marcus:¡Gracias por compartir su experiencia! Nos alegra saber que disfrutó de nuestra sauna. En Cali Marriott Hotel contamos con Presence Spa, donde ofrecemos tratamientos de masajes relajantes para complementar una estancia placentera. Esperamos tener el gusto de recibirle nuevamente.Saludos cordiales,Gabriel Letona,Coordinador de reputación online.
  • User:O1833GPvad

    Trip type: Business

    Superb stay with excellent personal service

    rating13 Mar 2026

    As Marriott Lifetime Titanium, I spend about three months a year in hotels. For both business and personal travel, Cali Marriott is consistently the top hotel in Cali, Colombia with excellent personal service from their friendly and responsive staff and management. Many of the staff speak and understand English. The chefs are happy to cater for any special requests, front desk staff is one of the best, with check-in quick and friendly, and housekeeping is always very good. Rooms and beds very comfortable. Great location, just around the corner from a luxury shopping center (Centenario Mall). The entire property is spotless and the staff is always cleaning. An ideal place for lunch, dinner or corporate meetings, I hold many events here. The buffet breakfast every morning is delicious, highly recommend. Compliments and thanks to Cali Marriott, I’ll return soon. Gabriel Letona, Marketing at Cali Marriott Hotel, responded to this review Dear O1833GPvad,Thank you very much for sharing such a detailed review and for awarding us the highest rating. We are truly honored to know that, based on your extensive experience as a frequent traveler, you consider Cali Marriott the top hotel in the city and that you consistently experience personalized, friendly and responsive service from our team.We are delighted to hear that the front desk service, smooth and welcoming check in, room comfort, property cleanliness and dining experience all contributed positively to your stay. Your comments regarding our team’s willingness to assist with special requests and the hotel’s suitability for events and business meetings are especially appreciated.Thank you for your recommendation and continued trust. We look forward to welcoming you back again soon and providing you with another excellent stay.Kind regards,Gabriel Letona,Online Reputation Coordinator.
  • User:mikebakkar

    Trip type: Solo travel

    Great location and safe neighborhood.

    rating29 Jan 2026

    I did not get room upgrade for being Bonvoy Titanium. Excellent breakfast. I also enjoyed the executive lounge. Nice room with all amenities. Gabriel Letona, Marketing at Cali Marriott Hotel, responded to this review Dear mikebakkar,Thank you very much for sharing your feedback and for highlighting our great location, the safe neighborhood, and the excellent breakfast. We are also pleased to know that you enjoyed the executive lounge and the comfort of your room.We regret that we were not able to provide a room upgrade during this stay, despite your valued Titanium status with Marriott Bonvoy. We truly appreciate your loyalty, and your comments will be shared with the relevant teams to continue strengthening our processes and ensuring the best possible experience for our elite members.We would be pleased to welcome you back on a future visit.Kind regards,Gabriel Letona,Online Reputation Coordinator.
  • User:Piamsterda

    Trip type: Couples

    Needs an upgrade

    rating28 Dec 2025

    We booked an executive room with access to the executive lounge.The whole building could do with an upgrade. Whilst the room was big and well appointed, the decor was dated, there was a big crack in one of the windows and the shower had a shower curtain, not executive worthy.That being said, the bed was comfy and the shower was good.The executive lounge offered a huge variety of snacks, i would go as far as to say it was a buffet dinner! Only flaw was that on our last night it was not staffed in the evening and we had to contact reception a number of times before we could get a drink. Breakfast was big but very dissapointing. Vegetables were overcooked and fruit was over ripe. Clearly not a lot of love was put into this.The gym and sauna were great!Please be aware they don't charge you the 19% tax Colombians have to pay. Despite having made copies of our foreign passports, they charged us. After taking this up with the assistant manager, he said he would resolve it and send us confirmation by email, he never did.Luckily Karen at front desk saved the day and gave us confirmation on paper before we left. Special thanks to Karen for being such a great help! Gabriel Letona, Marketing at Cali Marriott Hotel, responded to this review Dear Piamsterda,Thank you sincerely for taking the time to share your feedback and for choosing to stay with us. We are pleased to know that you enjoyed the comfort of the bed and shower, as well as the gym, sauna, and the variety offered in the executive lounge. We also truly appreciate your recognition of Karen; your kind words will certainly be shared with her, as they reflect her commitment to exceptional service.At the same time, we are grateful for the observations you provided regarding areas that represent opportunities for improvement, both within the room and in other aspects of your experience, including administrative processes. Feedback like yours is essential in helping us reinforce our standards and carefully review the details that require attention to ensure a more consistent stay for our guests.Thank you once again for your thoughtful comments. We look forward to the opportunity to welcome you back and provide an experience that better aligns with your expectations.Sincerely,Gabriel Letona, Online Reputation Coordinator.

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