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NH Cali Royal

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NH Cali Royal

locationCali, Colombia

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About NH Cali RoyalAbout NH Cali Royal

location

This hotel is located in the city's most exclusive residential area. Guests will find the nearest taxi rank just 50 m away and it is 100 m to the Trade Centre Corporate Complex and 200 m to the closest shops (Unicentro Cali), bars and nightspots (Zona Rosa). The Rio Cali river is 8 km away and the city centre (south) is 12 km from the establishment.

facility

146 rooms are located on 9 storeys and can be reached by lift. The friendly staff at the reception desk are happy to answer any questions. Amenities include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops as well. A garden provides extra space for rest and relaxation in the open air. Additional facilities include a TV room. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a babysitting service, a childcare service, a transfer service, room service, an alarm call service, a laundry service, a hairdresser and a hotel shuttle bus. Active guests who wish to explore the surrounding area by bike will appreciate the bicycle hire service. Bicycle storage is also available. Complimentary newspapers are available.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the city from a balcony or terrace. All rooms are carpeted and include a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a desk are also available. Guests will also find a tea/coffee station included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, an alarm clock and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. As a special feature, bathrooms are also stocked with cosmetic products and a selection of towels. Wheelchair-friendly rooms can be booked. Family rooms are available for parents with children.

sport

Going for a swim at the pool complex, which includes indoor and outdoor areas, is a great way to relax. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. Parasols on the terrace are also available. For those who wish to stay active while on holiday, the hotel offers cycling/mountain biking. The hotel's location is particularly ideal for skiers. After an eventful day, guests can work out and recharge in the gym. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, massage treatments and a solarium.

meals

Various dining options are available, including a restaurant with air conditioning, a dining room, a café and a bar. In addition to breakfast, the hotel also offers lunch and dinner à la carte. The hotel offers a selection of alcoholic and non-alcoholic beverages.

Amenities at NH Cali Royal Amenities at NH Cali Royal

  • Facilities

    • -

      Air conditioning

    • -

      Lobby

    • -

      Currency Exchange

    • -

      Shops

    • -

      Conference Room

    • -

      Room Service

    • -

      Laundry Service

    • -

      Elevator/ Lift

    • -

      Ironing services

    • -

      Laundry

    • -

      Newspaper

    • -

      Parking

    • -

      Smoke detector

    • -

      Smoking rooms

    • -

      Wifi

  • Beauty and Spa

    • -

      Massage

    • -

      Spa

    • -

      Steam and Sauna

  • Building Information

    • -

      Garden (m²)

  • Business Center and Conferences

    • -

      Business Center

  • Common Area

    • -

      Reception

    • -

      Sun Deck

  • Family and Kids

    • -

      Childcare service

  • General Services

    • -

      Concierge

    • -

      Luggage storage

    • -

      Multilingual Staff

    • -

      Wake-up Call / Service

    • -

      Wheelchair

  • Hygiene

    • -

      Contactless check-in/-out

    • -

      Protective equipment for employees

    • -

      Protective equipment for guests

    • -

      Gym/ Fitness centre

    • -

      First-aid services

  • Meals

    • -

      Breakfast Buffet

    • -

      Breakfast Served

    • -

      Continental Breakfast

    • -

      Bar

    • -

      Cafe

    • -

      Restaurant

  • Room Facilities

    • -

      Shower

    • -

      Bathtub

    • -

      Hairdryer

    • -

      Minibar

    • -

      Fridge

    • -

      TV

    • -

      Closet

    • -

      Room service

    • -

      Slippers

    • -

      Toiletries

  • Security

    • -

      Fire extinguishers

    • -

      Security Guard

  • Sport/Entertainment

    • -

      Indoor Pool

    • -

      Outdoor Pool(s)

    • -

      Swimming Pool

    • -

      Sauna

    • -

      Gym

    • -

      Events

  • Transfers

    • -

      Airport Transfers

LocationLocation

Map preview

Around this property:

Public Transport

50 m

Bars / Pubs

200 m

Nightclub

200 m

Shopping opportunities

200 m

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

538

Very Good

229

Average

106

Poor

52

Terrible

38

Recent Reviews: 963

  • User:Korbla26

    Trip type: Business

    Excellent service overall

    rating12 Jul 2026

    I enjoyed the breakfast, and there was a good variety to choose from. The gentleman in charge of the restaurant was excellent and made me not want to miss breakfast. I also love the room cleaning service. NH ROYAL CALI, Propietario at NH Cali Royal, responded to this review Dear Guest,Thank you for sharing your experience with us. We are delighted to know you enjoyed the breakfast selection and that our restaurant team made such a positive impression.It is also wonderful to hear that our housekeeping service added to your comfort. Feedback like yours encourages our team in their commitment to warm hospitality and attentive care.We appreciate your support and look forward to welcoming you back for another enjoyable stay.Best regards,MARIA ISABEL SATIZABAL QUIROGANH Royal Cali

  • User:Axel R

    Trip type: Family

    Mr. Rolon and family

    rating22 Jun 2026

    The breakfast was awesome. Very varied and delicious. The service was excellent. Thank you for making me and family welcome. ???? LUISA FERNANDA AGUADO ESCOBAR, Other at NH Cali Royal, responded to this review Dear Guest,Thank you for sharing your feedback and for choosing to stay with us. We are delighted to know you and your family felt warmly welcomed and enjoyed the variety and quality of breakfast.Our team takes great pride in providing attentive service and creating a hospitable atmosphere for every guest. Your recognition reinforces our commitment to delivering memorable stays.We look forward to welcoming you back on your next visit.Best regards,MARIA ISABEL SATIZABAL QUIROGANH Royal Cali

  • User:Maria S

    Trip type: Family

    Thank you Juan Carlos

    rating18 Apr 2026

    Dear Mr. Juan Carlos,I hope this message finds you well.I would like to extend my sincere gratitude to you for your exceptional attention and warm welcome in the lobby during my recent visit to NH Hotel Ciudad Jardín Cali. Your professionalism, courtesy, and dedication to excellence truly made a lasting impression.Please also convey my appreciation to your entire team, whose efforts clearly reflect your leadership and commitment to delivering a high standard of service. It is evident that great care is taken to ensure guests feel valued and well attended.I genuinely hope you continue accomplishing wonderful things that enhance the experience for clients like us who choose your hotel. I look forward to visiting again in the future.Thank you once again for your outstanding hospitality. NH ROYAL CALI, Owner at NH Cali Royal, responded to this review Dear Guest,Thank you for sharing such gracious feedback about your recent visit. We are delighted to know that our lobby welcome and the professionalism of our team left a strong impression.Your recognition of our service standards and dedication means a great deal to us. We take pride in creating a warm, attentive environment where every guest feels valued.We will gladly share your kind words with the team. It is encouraging to hear that your experience reflects the hospitality we strive to provide.We appreciate your loyalty and look forward to the pleasure of welcoming you again on your next visit.Best regards,MARIA ISABELSATIZABAL QUIROGANH Royal Cali

  • User:Edd T

    Trip type: Business

    Unacceptable front desk service.

    rating08 Apr 2026

    Receptionists -0; are a shame to the Nh Hotels. Do not answer the phone, put calls on hold and never answer or hung up. Takes multiple times to get a response, if you get anyone to answer simply pass the bucket to someone else. Accommodations and location are great. NH ROYAL CALI, Owner at NH Cali Royal, responded to this review Dear Guest,Thank you for taking the time to share your feedback. We are genuinely sorry to hear about your experience with our reception team and understand how frustrating this must have been.Providing attentive, timely assistance is central to our service standards, and we regret that your interactions did not reflect this. Your comments are important to us as we remain committed to delivering a seamless and courteous experience at every touchpoint.We are pleased to know you enjoyed our accommodations and location. It is encouraging to hear these aspects contributed positively to your stay.We appreciate your review and hope to have the opportunity to welcome you again for a visit that reflects the high level of service our guests expect.Best regards,MARIA ISABELSATIZABAL QUIROGANH Royal Cali

  • User:Tatiana C

    Trip type: Family

    Lovely experience

    rating02 Apr 2026

    The best hotel you could ever pick. Always amazing service, great food, everything perfect. The employees are amazing and the general manager receives everyone! Very well taken care of. Amazing location with two malls right next door. NH ROYAL CALI, Owner at NH Cali Royal, responded to this review Dear Guest,Thank you for your generous feedback and for choosing our hotel. We are delighted to hear that your experience consistently reflects exceptional service and a well-cared-for environment.It is wonderful to know you enjoyed the dining options and found the location convenient with the nearby malls. Your kind words about our team and leadership are greatly appreciated and reinforce our commitment to warm, attentive hospitality.We look forward to the pleasure of welcoming you back for another outstanding stay.Best regards,MARIA ISABELSATIZABAL QUIROGANH Royal Cali

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