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Just few steps from the hotel are a variety of interesting places of great historical, cultural, aesthetic and recreational value, among them Bolívar Square, the Palace of the Inquisition and the Gold Museum. The Castle of San Felipe is approximately a 15-minute drive from the historical hotel and Convento de la Popa is 30 minutes away.
The hotel has 32 rooms, which are located on 6 storeys and are reachable by 2 lifts. English-speaking staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a baggage storage service and a safe. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. Guests arriving by car can park their vehicles in the car park. Further services include a car hire service, medical assistance, a transfer service, room service, a laundry service and a coin-operated laundry. Complimentary newspapers are available.
Air conditioning and a fan ensure that rooms maintain comfortable temperatures. Guests can enjoy the view of the bay from a balcony or terrace. The rooms have a double bed and a sofa bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator and a mini fridge. An ironing set is provided for guests' convenience. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi are provided as well. Slippers are included. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Guests can also book wheelchair-friendly rooms with wheelchair-accessible bathrooms. The hotel has non-smoking rooms.
The indoor and outdoor pools are ideal for exercise as well as relaxation. Refreshing drinks at the pool bar and a relaxing soak in the hot tub offer the perfect way to unwind. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. There are many ways to relax or stay active at the hotel, including a gym, aerobics, a spa, a sauna, massage treatments and a solarium. A casino offers fun and entertainment.
Various dining options are available, including a restaurant with air conditioning, a dining room, a breakfast room, a café and a bar. Bed and breakfast can be booked. A generous breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between à la carte and a set menu. Special meals, including diet meals, are also available. The hotel also offers special catering options.
Facilities
Air conditioning
Lobby
24-hour reception
Conference Room
Room Service
Laundry Service
Pets
Elevator/ Lift
Ironing services
Laundry
Newspaper
Smoking rooms
Wifi
Beauty and Spa
Massage
Spa
Building Information
Garden (m²)
Business Center and Conferences
Business Center
Common Area
Sun Deck
General Services
Concierge
Doctor on call
Luggage storage
Multilingual Staff
Wheelchair
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Special Diet
Continental Breakfast
Bar
Cafe
Restaurant
Object Information
Fax
Room Facilities
Shower
Bathtub
Minibar
TV
Room service
Toiletries
Security
Fire extinguishers
Security Guard
Sport/Entertainment
Indoor Pool
Outdoor Pool(s)
Swimming Pool
Sauna
Gym
Events
Transfers
Airport Transfers

Excellent
566
Very Good
122
Average
42
Poor
24
Terrible
43
Recent Reviews: 797
User:Alfie H
Trip type: Couples
Check the view from the pool
10 Sept 2026
User:gregbojke
Trip type: Couples
Stunning sunset drinks
31 Jul 2026
User:Bull2401
Trip type: Solo travel
Hotel is ideally located in old city walls, with great amenities
06 Jul 2026
User:DIEGO H
Trip type: Friends getaway
Roof muy bueno
31 May 2026
User:ozallan
Trip type: Solo travel
A sophisticated boutique gem in the heart of the walled city
19 May 2026