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This hotel is located in Bocagrande, about 300 m from the beach.
The hotel has a lift and features 200 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and drinks machine. Wireless internet access allows guests to stay connected while on holiday. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. There are a number of shops, including a supermarket and souvenir shop. Guests arriving by car can park their vehicles in the garage or in the car park (no extra charge). Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. To assist guests with their business and communication needs, the business centre offers a fax machine.
Rooms feature a kitchen and a bathroom, and air conditioning ensures just the right temperature. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. There is also an ironing set and a trouser press. A telephone, satellite television and WiFi provide all the essentials for a comfortable holiday. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower. Wheelchair-friendly rooms with wheelchair-accessible bathrooms guarantee guests with limited mobility a carefree stay. The hotel has family rooms and non-smoking rooms.
There are indoor and outdoor pools and a children's swimming area. Comfortable sun loungers are available on the terrace. There are many ways to relax or stay active at the hotel, including golf, a gym, aerobics, a spa, a sauna and massage treatments.
Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet and lunch are served every day.
Facilities
Air conditioning
Lobby
24-hour reception
Currency Exchange
Shops
Conference Room
Internet access
Room Service
Laundry Service
Elevator/ Lift
Ironing services
Laundry
Newspaper
Parking
Smoke detector
Smoking rooms
Wifi
Beauty and Spa
Massage
Spa
Business Center and Conferences
Business Center
Common Area
Sun Deck
Distances
Beach
Family and Kids
Childcare service
General Services
Doctor on call
Luggage storage
Multilingual Staff
Pool/ Beach towels
Wake-up Call / Service
Wheelchair
Hygiene
Contactless check-in/-out
Protective equipment for employees
Protective equipment for guests
Gym/ Fitness centre
First-aid services
Meals
Breakfast Buffet
Breakfast Served
Continental Breakfast
Bar
Restaurant
Object Information
Fax
Room Facilities
Shower
Bathtub
Hairdryer
Minibar
Fridge
TV
Closet
Room service
Toiletries
Security
Fire extinguishers
Security Guard
Shopping
Souvenir shop
Sport/Entertainment
Outdoor Pool(s)
Swimming Pool
Gym
Tennis
Events
Transfers
Airport Transfers
Shuttle Service

Beach
300 m
Excellent
463
Very Good
291
Average
81
Poor
25
Terrible
40
Recent Reviews: 900
User:Donna B
Trip type: Friends getaway
Our bartender up in the pool bar juan camilo was amazing. His advice and drinks were ❤️
25 Mar 2026
User:Wendy S
Trip type: Family
Dinner
03 Feb 2026
User:Andres V
Trip type: Family
Super good. ! Wish to come back soon
01 Feb 2026
User:William H
Trip type: Solo travel
10/10 this is my favorite preferred hotel in Cartagena. I am in love with this hotel. Holiday Inn Express in Bocagrande
31 Jan 2026
User:Sandracruz
Trip type: Family
Disappointed stay
14 Dec 2025