Hotel Dorado Plaza

Recent Reviews: 2712

• User:Luisa C

  Trip type: Friends getaway

  Buena experiencia

  14 Dec 2025

  Fue una excelente experiencia, es un hotel 3 estrellas, tiene vista al mar, la comida es deliciosa, gran variedad en el menú. Los cuartos son agradables y muy limpios. El personal es agradable.The experience was great. We used the hotel just to sleep, rest and eat. It is 3 stars, so it is no over the head, but if you are looking for something to rest, near the shore and in a good location, it could be your option. The Uber are cheap from there to the downtown or the AirPort. Staff is nice, and the food is good. Overall was good.

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• User:B5875NXpaulinap

  Trip type: Couples

  Priced hotel

  14 Mar 2025

  This hotel is all inclusive, great location, near restaurants, mall, beach is public, good transportation, the staff is very friendly and ready to help you, located 10 minutes drive to walled city. The activities and the shows at night are good.This hotel is very old and need an update. The food was to salty specially the soups, at lunch and dinner there were not too much choices, every day was almost the same ,they only change potatoes for casava or yellow plantain. Breakfast, lunch and dinner was at the only available restaurant. Snacks, was very poor service they used to put one table and one person with empanadas, first come first served.The rooms were very smelly that I needed to request a change, fortunately, there were not problems.The bathroom has not place to put toilet paper, the shower curtain was terrible short and in bad condition.(changed at my request). The door missed the chain.The pool is not big enough for many people especially on weekends. The good thing about the pool is that people is not allow to drink or eat around. The bar has no good beer, the one that the offered was local and terrible, no brand names. Lastly, very important that staff keep the booking made by tourists and paid for, I did pay for a room with two full beds and they gave me one with king bed they argued that we were a couple. Why they care about it?Definitely I won't recommend it. To priced.

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• User:Larry R

  Trip type: Family

  Do NOT go here

  21 Feb 2025

  This hotel may be on the water front but is completely out dated. The rooms were a disaster. No hot water at all, when I asked the front desk they said “the weather is hot here and we don’t need it.” When I asked why they didn’t disclose this information. They had no answer. The shower was leaking from all areas, the tub was old and cracked, and the toilet would take 3 tries to completely flush. I also asked the front desk for new batteries for the safety box. They never came. The AC while working barely maintained the room as to not sweat. Finally the all inclusive meals left a lot to be desired.

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• User:Guido M

  Trip type: Family

  Worst hotel ever

  06 Jul 2024

  We left the hotel and left within 2 hours, it was not what I paid for, for example:- AC was not working- I called the desk 3 times to check the AC and help me with the safe box and nobody came.- They said they had snack bar and there was no snack bar, one lady handing out potato’s, they only had 1 snack, no choices or anything like that, no snack bar at all.- No internet at all, I need to connect for work and internet did not work, when I connected it was less that 2 MB and disconnected and could not connect again.- When I asked for towels for the pool for my kids they gave me 2 towels that I thought they used them to clean the floors, they were stained and they were torn.The customer service manager (Lisa Gonzalez) said she was going to help but she did not help at all, she said they “offered” another room and Expedia could not cancelled the reservation when we left in less than 2 hours, we lost $2,000, worst hotel ever, nothing, not one single good thing to say about this hotel, is a complete scam. This is the only time I needed help from Expedia and they took the side of the hotel even when we left in less than 2 hours, the whole experience was BAD

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• User:juancS9540QI

  Trip type:

  Juan Pablo Cortes Gonzalez

  02 Oct 2021

  I was in cartagena in December last year, where I shared with my family and stayed at the Hotel "Dorado Plaza", there were very nice and friendly people in the hotel, there were also service people who looked after us well and provided us with everything we needed, the hotel was perfect, the food, activities, and all the moments inside the hotel were very good for me and my whole family.The beach was very close to the hotel where there was a beautiful view of the sea, the beach was all very nice, the people there felt they were having a good time and enjoyed it as well as my family and I, there was a lot of service from the people there, selling food, food, snacks, and drinks, everything could be found on the beach in cartagena, there were also jet skis and we mounted them, we went very far on them and had a great time. We tried new things.We also visited the murmallada city of cartagena, where we had a good meal in a good restaurant which I don't remember the name now, we also enjoyed a rich ice cream and passed through the streets. We then took a ride in a car which was pulled by a horse, and this gave us a tour and gave us lots of interesting facts about the city. We then toured the streets and enjoyed the local art, people doing acts and crafts. The experience was very enjoyable for everyone.

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