Hotel Regatta Cartagena

Name: Hotel Regatta Cartagena
Address: Carrera 1 No. 5-82, Cartagena, colombia
Telephone: +44-204-505-9777
Rating: 3.7

Cartagena, Colombia

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About Hotel Regatta Cartagena

location

With a recent renovation the hotel has a privileged location within the main hotel zone of the city and is only a few minutes from the Castillo de San Felipe, Las Islas del Rosario, the squares in the historic centre, the vaults and the famous museum of modern art.

facility

5 apartments, 10 single rooms and 96 double rooms are available to guests in a 24-storey main building and a 15-storey auxiliary building. Multilingual staff at the reception are happy to assist guests at the reception desk round the clock. Check-in and check-out are available 24 hours a day. Amenities available at the hotel include a cloakroom, baggage storage service, safe and currency exchange service. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has wheelchair-accessible facilities and a lift. There are a number of shops as well. Guests arriving by car can park their vehicles in the garage or in the car park. Further services include a 24-hour security service, medical assistance, room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. To assist guests with their business and communication needs, the business centre offers a fax machine.

rooms

Air conditioning ensures that rooms maintain comfortable temperatures. Most units have a sea view. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a mini fridge included among the standard features. A direct dial telephone, a television with satellite/cable channels, a radio, a stereo system and WiFi (no extra charge) provide all the essentials for a comfortable holiday. Bathrooms are equipped with a shower and a bathtub, as well as a hairdryer. Wheelchair-friendly rooms guarantee guests with limited mobility a carefree stay. The hotel has family rooms and non-smoking rooms.

sport

The pool complex, which includes 2 outdoor and indoor pools, is ideal for exercise and active relaxation. Little swimmers can splash around in the children's swimming area. Parasols on the terrace are also available. There is a poolside snack bar as well. There are many ways to relax or stay active at the hotel, including golf and massage treatments. Children are well looked after in the kids' club.

meals

Various dining options are available, including a restaurant, a dining room, a breakfast room, a café and a bar. Catering options include bed and breakfast, half board, full board and all-inclusive. A continental breakfast buffet guarantees a great start to the day. At lunch and dinner, guests can choose between a buffet, à la carte and a set menu. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Hotel Regatta Cartagena

Facilities
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  Air conditioning
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  Lobby
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  Currency Exchange
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  Conference Room
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  Room Service
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  Laundry Service
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Business Center and Conferences
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  Business Center
Common Area
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  Reception
Distances
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  Beach
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
Hotel Type
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  Family-friendly Hotel
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Cafe
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  Restaurant
Object Information
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  Fax
Room Facilities
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  Shower
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  Hairdryer
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  Minibar
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  TV
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  Room service
Security
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  Fire extinguishers
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  Security Guard
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Events
Transfers
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  Airport Transfers

Location

Around this property:

Beach

5 m

Centre

4000 m

Airport

8000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

251

Very Good

296

Average

191

Poor

Terrible

Recent Reviews: 877

User:Isabella L
Trip type: Family
Amazing! Not one complaint
10 Jul 2024
Amazing customer service!! Everything was really clean and the room was super comfortable. We came early the first day and they helped us check-in and get our room faster. The view from the pool was breathtaking!There weren’t many breakfast options but everything was delicious and it was something different everyday, they even offered dessert!
User:Adham E
Trip type: Couples
I would go somewhere else, bad management
09 Feb 2024
I do not recommend this hotel because of the bad management. Although the superior room had a good view, many things in this hotel are not professional. After check in, they made us sign a paper that we were satisfied with the room, which means they anticipated problems. The breakfast is a buffet, but you cannot take the food yourself. They serve you from the buffet dishes. Which is just unnecessary for me. At checkout, they made us pay around $25 because there was a stain on the sheet, that they couldn’t remove manually. I argued that they have to thoroughly wash it in the laundry before charging me, but I paid because of my peace of mind. In general, the amenities are basic, the swimming pools are tiny, and we didn’t find them interesting to use. The staff was mostly friendly. I think it was not worth the money.
User:ManuelP1339
Trip type: Family
Do yourself a favor. Don't estay here.
15 Sept 2023
It's not a pleasant experience at all. The hotel was a good price in appearance. Has good beach access and to minuscule pools that maintain a weird green color.The restaurant is fair for the price you pay.The real problem comes when you have to deal with the people. Some receptionists are really rude, and the manager it's simply incompetent. We had a problem because twice 2 people supposedly working for the hotel entered our room using a master key without knocking. The excuse was they did not know we were staying at the hotel. Not safe at all having random people entering your room. Apart from that this hotel thinks having the room service clean your room at 7 pm ots a great idea and experience for the people estaying there.The experience overall was so bad and so unpleasant that we decided to leave one night early. Of course, they did not reimburse any of the money for that night. If you have the opportunity yo stay here. Please let it pass. Thank me later.
User:Guissel T
Trip type: Couples
The Worst hotel experience. Do not stay here !
01 May 2023
We booked a one bed hotel stay for one night. Worst customer service experience ever. They tried charging for everything they could! $40 dollars for towels with sand on it ??? Like how do they expect clients to come back when they want to charge for POINTLESS THINGS THAT SHOULD BE INCLUDED IN THE STAY FEE. Also, they charged $50 dollars extra at check out because they said they did not charge us for the two of us for the room…… come on now make it make sense. The room smelled moldy, the shower was sooo small you hit yourself trying to move in it. They only give you one card and in order for you to have electricity in the room the card must be inserted …. Also don’t book any tours with the agency in the building they charge triple the price than what your guides do.
User:audreya335
Trip type: Couples
Great hotel lovely staff
18 Feb 2023
Stayed with my partner for just over a week, had a great time from start to finish, the views from the hotel are lovely, Nadia(one of the receptionist) was super helpful and welcoming. I really do not have anything bad to say we would definitely stay here again on our next visit to Cartagena :)