Las Americas Torre del Mar

Name: Las Americas Torre del Mar
Address: Anillo Vial, Sector Cielo Mar, Torre 2, Cartagena, colombia
Telephone: +44-204-505-9777
Rating: 4.6

Cartagena, Colombia

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About Las Americas Torre del Mar

location

This hotel is located about 5 km from the centre of Cartagena.

facility

The hotel has a lift and features 279 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. The hotel has wheelchair-accessible facilities. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. The grounds of the hotel feature a playground and a lovely garden. Additional amenities include a TV room and a playroom. Guests arriving by car can park their vehicles in the garage or in the car park. Further services and facilities include a 24-hour security service, a babysitting service, a childcare service, medical assistance, a transfer service, room service, a laundry service, a hairdresser, a coin-operated laundry and a hotel shuttle bus. A bicycle hire service provides all the necessary equipment for exploring the surrounding area. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Air conditioning and central heating ensure that rooms maintain comfortable temperatures. In most units, guests can enjoy a view of the sea from a balcony or terrace. The rooms have a king-size bed and a sofa bed. Extra beds can be requested. A safe and a minibar are also available. Guests will also find a refrigerator included among the standard features. A trouser press is provided for guests' convenience. A telephone, satellite television, a radio and WiFi (no extra charge) are provided as well. Bathrooms are equipped with a shower and a hairdryer. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The outdoor pool complex includes a children's swimming area and is ideal for working out or just relaxing. Thrills on the waterslide, refreshing drinks at the pool bar and a soothing soak in the hot tub – the pool area has a little something for every state of mind and body. A short break or an entire afternoon on the sun terrace, which features sun loungers and parasols, is time well spent. The hotel offers an extensive outdoor sports programme, including cycling/mountain biking, tennis, beach volleyball, crazy golf and archery. Water sports enthusiasts can enjoy jet skiing, paddle boating and canoeing. Guests can enjoy a wide range of indoor sports, including a gym, table tennis, billiards and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath, a hammam, a beauty salon and massage treatments. Leisure facilities include an entertainment programme, a kids' club, live music and a dance club.

meals

Dining facilities include a restaurant, a café and a bar. Refreshing drinks at the beach bar are a perfect way to enjoy warm weather. A delicious breakfast provides energy for the rest of the day. Diet meals and children's meals can be prepared on request. The hotel also offers special catering options.

Amenities at Las Americas Torre del Mar

Facilities
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  Air conditioning
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  Lobby
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  24-hour reception
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  Currency Exchange
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  Shops
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  Nightclub
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  Conference Room
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  Room Service
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  Laundry Service
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  Kids Club
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  Playground
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  Pets
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  Elevator/ Lift
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  Ironing services
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  Laundry
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  Newspaper
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  Parking
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  Smoking rooms
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  Wifi
Beauty and Spa
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  Massage
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  Salon
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  Spa
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  Steam and Sauna
Building Information
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  Garden (m²)
Business Center and Conferences
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  Business Center
Common Area
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  Game Room
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  Sun Deck
Distances
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  Beach
Family and Kids
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  Childcare service
General Services
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  Concierge
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  Doctor on call
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  Luggage storage
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  Multilingual Staff
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  Pool/ Beach towels
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  Wake-up Call / Service
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  Wheelchair
Hygiene
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  Contactless check-in/-out
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  Protective equipment for guests
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  Gym/ Fitness centre
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  First-aid services
Meals
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  Breakfast Buffet
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  Breakfast Served
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  Continental Breakfast
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  Bar
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  Barbeque
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  Cafe
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  Restaurant
Object Information
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  Fax
Payment
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  ATM
Room Facilities
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  Shower
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  Bathtub
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  Hairdryer
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  Minibar
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  TV
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  Room service
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  Toiletries
Security
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  Fire extinguishers
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  Security Guard
Shopping
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  Souvenir shop
Sport/Entertainment
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  Outdoor Pool(s)
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  Swimming Pool
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  Sauna
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  Table Tennis
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  Gym
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  Billiards/Snooker
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  Golf
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  Tennis
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  Events
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  Water Park
Transfers
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  Shuttle Service

Location

Around this property:

Airport

3000 m

Centre

7000 m

Beach

9000 m

User Rating & Reviews

Value
Rooms
Cleanliness
Service

Excellent

4673

Very Good

1037

Average

397

Poor

152

Terrible

111

Recent Reviews: 6370

User:LuisMirandaHz
Trip type: Family
Terrific Pool Lifeguards!
03 Aug 2026
Arismel and Eudel were terrific with the kids and my family. Las Américas Hotel, General Manager at Las Americas Torre Del Mar, responded to this review Dear Mr. Luis M, thank you very much for taking the time to share your wonderful experience. We are delighted to hear that Arismel and Eudel provided exceptional service to your family and made your time at the pool enjoyable. Our team strives to create a welcoming and safe environment for all our guests, especially for families. Your positive feedback is greatly appreciated and will be shared with our staff to encourage them in their efforts. We look forward to welcoming you and your family back for another memorable stay in the future.
User:Thomas1406
Trip type: Family
Paradise for kids, but otherwise uneven
03 May 2026
Had our two first ever days in Colombia and it was a mixed bag of experiences.Positives:- Large complex with multiple (well kept) pools and direct beach access- The water slide was nice- Many activities, with some also being free- Quite spacious rooms, with nice balconies- Breakfast was quite ok- Common areas are decent with some shops, but they a kiosk like shop, with sodas, chips, candy would have been a nice addition.- Attentive lifeguards, that also runs a tight ship and keeps control around the poolNegatives:- Food is sub-par at all restaurants we tried, but even worse was the service. It's extremely slow, and even in empty restaurants, waiters are only walking around looking at the gigantic screens they carry around their neck. We have over 30 years combined in the hotel industry and travelled around the world extensively, and never encountered anything similar. They want you to tip, but for what? They just need to do better here..- TV was broken for two days without them managing to fix it- Walls are paper thin- There's a glitch under the front door, so when we had the light on in our room, we suddenly got invaded by an armada of flying ants just before bedtime. Had to use towels, to block them.- Cleanig was just so and so, with quite a few old spider webs around our bed. - Lots of stuff broken or not working properly in the arcade room (air hockey and basketball among them). Would be an easy investment to fix. Las Américas Hotel, Director General at Las Americas Torre Del Mar, responded to this review Dear Guest, thank you for taking the time to share your experience with us. We are pleased to hear that you enjoyed the spacious rooms, well-maintained pools, and the variety of activities available. However, we sincerely apologize for the aspects of your stay that did not meet your expectations. Your feedback regarding the dining experience and service is invaluable, and we will address these concerns with our team to ensure improvements are made. We appreciate your insights on the maintenance issues and will prioritize these matters. Thank you once again for your comments, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.
User:Alexander K
Trip type: Family
Sun… Fun… Relax
19 Apr 2026
We spent 3 days at Las Americas Torres, 3 adults and 5 children, we enjoyed the swimming pools, specially Eduardo’s (lifeguard) attention at the pools Las Américas Hotel, Director General at Las Americas Torre Del Mar, responded to this review Dear Mr. Alexander K, thank you very much for sharing your wonderful experience with us. We are delighted to hear that you and your family enjoyed your stay, particularly the swimming pools and the attentive service provided by Eduardo, our lifeguard. It is always our goal to ensure that our guests have a relaxing and enjoyable time. We appreciate your kind words and hope to welcome you back for another memorable stay in the future. Your satisfaction is our priority.
User:Allison T
Trip type: Family
Family Wedding- Great Stay
18 Apr 2026
We absolutely loved our stay at Las Americas Torre Del Mar. Our room was stunning- we loved having two balconies with amazing views of the sea. Housekeeping was kind and attentive. We enjoyed the restaurants and bars around the hotel, and found service to be great. Hotel security, especially Chavez- was helpful and reminded us about what we may encounter on the beach and the way to book a tent each time we went out. We also enjoyed the concierge services- Hector and his coworker were very kind and helped us pick the right excursions. They recommended and excellent beach club for the Rosario Islands and we had a blast. We also enjoyed the mangrove tour- . Las Américas Hotel, Director General at Las Americas Torre Del Mar, responded to this review Dear Ms. Allison T, thank you very much for sharing your wonderful experience with us. We are delighted to hear that you loved your stay and appreciated the stunning views from your room, as well as the attentive service provided by our housekeeping team. It is also gratifying to know that our security staff, particularly Chavez, was helpful during your beach outings, and that Hector and his colleague were able to assist you in selecting the right excursions. We are pleased that you enjoyed the beach club and the mangrove tour. Your feedback is invaluable, and we look forward to welcoming you back for another memorable stay.
User:Julia V
Trip type: Family
High expectations, disappointing experience
17 Apr 2026
We arrived with high expectations from the United States, especially since the hotel was recommended for families with kids. Unfortunately, we were very disappointed.The hotel looks nice, but it is poorly maintained. The rooms had a strong musty smell, the air conditioning didn’t work properly, and the bathrooms had humidity issues and were not clean. We even had to ask for the room to be cleaned again upon arrival.The kids’ area is in bad condition, with cracks in the pool floor and unsafe play spaces that could lead to accidents. The adult pools were in better shape.Food was good, but the service was very poor.Overall, the hotel has great potential, but maintenance and service need serious improvement. Las Américas Hotel, Director General at Las Americas Torre Del Mar, responded to this review Dear Julia V, thank you for taking the time to share your experience with us. We sincerely apologize for not meeting your expectations during your stay. Your feedback regarding the maintenance and cleanliness of the rooms, as well as the condition of the kids' area, is invaluable to us. We are committed to addressing these issues to enhance the experience for all our guests. It is encouraging to hear that you enjoyed the food, and we will work diligently to improve the service aspect. We appreciate your insights and hope you will consider giving us another opportunity to provide you with a more enjoyable stay in the future.