I find the hotel super cute and comfortable, however I think that in the restaurant at dinner time, there should be more staff, since two girls sometimes do not have enough with so many people and ends up neglecting the guest, to the point of standing up to the counter.
Gestor de Experiencia, Guest Services / Front Office at Pop Art Hotel CLC Mamonal Cartagena, responded to this review
Estimada Sra. Nidia , agradecemos sinceramente su reseña positiva sobre su estadía en nuestro hotel. Nos complace saber que encontró nuestras instalaciones lindas y cómodas. Tomamos nota de su comentario sobre el restaurante y la atención durante la cena. Lamentamos cualquier inconveniente que haya experimentado y aseguramos que tomaremos medidas para mejorar el servicio. Su feedback es muy valioso para nosotros. Esperamos tener el placer de recibirle nuevamente en el futuro. ¡Gracias por elegir Hotel Pop Art CLC Mamonal!
Originally submitted in Spanish on www.tripadvisor.cl. View originals.
User:Pedro B
Trip type: Solo travel
Comfortable hotel, strategically located in the industrial area of Mamonal in Cartagena
30 Apr 2024
The hotel is comfortable and close to the industrial area of Cartagena, very practical for visits to companies because it reduces travel times generated by the high traffic of the tourist area of Cartagena.
Katerine Estremor Banquez, Atención al huésped/Recepción at Pop Art Hotel CLC Mamonal Cartagena, responded to this review
gracias por tomar el tiempo para calificarnos y gracias porv su buena calificacion esperamos verlo nuevamente en el hotel para seguir brindandole nuestro servicio.
Originally submitted in Spanish on www.tripadvisor.cl. View originals.
User:thatguy111
Trip type: Solo travel
Give it a shot if youre looking for a safe, clean, modern, quiet hotel for a reasonable price
08 Aug 2023
The staff is friendly and honest. I left a dollar tip for the cleaning lady and she left it by the bed stand thinking I had forgotten it. My room is clean, the bed is firm and has good sheets on it, the AC works perfectly. The free breakfast isn't fancy but good enough. It looks like they have fresh squeezed OJ which I like. Dinner in the hotel restaurant is another story. Got some fried fish which was nasty. It had that sickly sweet street vendor flavor and was a little expensive. WIsh the hotel was closer to Manga or Boca Grande but that would drive up the cost. But other than being a ways from the Newport Beach- like section of Cartagena, the hotel is a good value and seems is safe, clean, modern, and quiet.
Raúl Alejandro Forero Arévalo, Owner at Pop Art Hotel CLC Mamonal Cartagena, responded to this review
Muchas gracias Mr. Summers por los comentarios dejados en todos los canales. Huéspedes como usted son los que nos expresan lo bueno para felicitar a nuestro talento humano y lo defectuoso para corregir dado que nos brinda oportunidades de mejora. Esperamos verle pronto.