Sonesta Hotel Cartagena

Recent Reviews: 1392

• User:Manuel D

  Trip type: Business

  Cartagena offers a lot. Not this one.

  26 Jun 2026

  Bathroom and linens were dirty regardless of having arrived around noon and asked to wait until 3 for check-in. The check-in process took a lot without any apparent reason. Not... more »

• User:vanesplash

  Trip type: Solo travel

  Amazing Cartagena Hotel

  26 Jun 2026

  I stayed at the Sonesta for about 18 days, and my experience was absolutely amazing. I had a room on the 8th floor with a private balcony overlooking the ocean,... more »

• User:DayTrip50486847012

  Trip type: Couples

  Unique customer service experience

  26 Jun 2026

  This was an amazing experience, all the hotel workers are the best, they have a unique customer service. During the breakfast Wendy gave us a personalized service, she is amazing.... more »

• User:Escape787897

  Trip type: Solo travel

  Sounds of Laughter

  26 Jun 2026

  Excellent experience, spent four weeks in the apartments, very much a cruise ship-style vibe, bubbly laughter rising from the decks. My apartment overlooked the tennis court, very enjoyable. The beach... more »

• User:Alexandra R

  Trip type: Couples

  Horrible

  26 Jun 2026

  Hotel is dirty, unhygienic, and extremely poorly maintained. The ceilings in the hallways and the walls are moldy. There is a strong musty smell everywhere. The paint is peeling. The... more »