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Holiday Inn Cucuta

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Holiday Inn Cucuta

locationCucuta, Colombia

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About Holiday Inn CucutaAbout Holiday Inn Cucuta

location

This hotel warmly welcomes guests in Cúcuta.

facility

The hotel has a lift and features 98 rooms. The friendly staff at the reception desk are happy to answer any questions. Amenities available at the hotel include a baggage storage service, safe, currency exchange service and cash machine. Wireless internet access is provided in public areas. The tour desk offers assistance with booking excursions. The hotel has a range of facilities for guests with disabilities. Wheelchair-accessible facilities are available. A number of shops, including a supermarket and souvenir shop, are great for shopping or just browsing. Parking facilities available to guests include a garage and a car park. Further services include a 24-hour security service, a babysitting service, medical assistance, a transfer service, 24-hour room service, a laundry service, a coin-operated laundry and a hotel shuttle bus. Complimentary newspapers are available. The business centre is on hand for guests' business requirements and provides a fax machine.

rooms

Rooms feature a kitchen and a bathroom. Air conditioning ensures comfortable temperatures. Rooms have a double bed, a queen-size bed or a king-size bed. Extra beds can be requested. A safe, a minibar and a desk are also available. Additional features include a refrigerator, a mini fridge and a tea/coffee station. An ironing set is provided for guests' convenience. A telephone, satellite television and WiFi are provided as well. A turndown service provides guests with additional comfort in the evening hours. A hairdryer and a telephone are available in the bathrooms, which are equipped with a shower and a bathtub. For extra comfort in the bathrooms, guests are offered cosmetic products. Wheelchair-friendly rooms with wheelchair-accessible bathrooms are also available. The hotel has family rooms and non-smoking rooms.

sport

The indoor and outdoor pools are ideal for exercise as well as relaxation. A sun terrace is a great place to while away the hours. Refreshing drinks are served at the poolside snack bar. For guests who wish to keep active, tennis and golf are available. Sport and leisure facilities at the hotel include a gym and aerobics. Various wellness options are available at the hotel, including a spa, a sauna, a steam bath and massage treatments.

meals

Dining facilities include a restaurant, a café and a bar. A generous breakfast buffet guarantees a great start to the day. Staff are also happy to provide children's meals.

Amenities at Holiday Inn Cucuta Amenities at Holiday Inn Cucuta

  • Facilities

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      Air conditioning

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      Hotel Safe

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      Currency Exchange

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      Lifts

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      Café

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      Small supermarket

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      Shops

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      Bar(s)

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      Restaurant(s)

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      Conference Room

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      Internet access

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      WLAN access

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      Room Service

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      Laundry Service

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      Medical Assistance

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      Car Park

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      Garage

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      Laundry Facilities

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      Pets

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      Disability-friendly

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      Wifi

  • Beauty and Spa

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      Massage

  • Building Information

    • -

      Number of Rooms (total)

  • Category

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      Category (Official)

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      Category (Recommended)

  • Hygiene

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      Protective hygiene screens

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      Social distancing regulations

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      Mandatory mask-wearing

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      Enhanced cleaning programme

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      Contactless payment

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      Contactless check-in/-out

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      Protective masks for guests

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      Hand sanitiser

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      Medical teleconsultation

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      Housekeeping only upon request

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      Sanitiser dispenser

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      Hygiene training for staff

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      Health checks on staff

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      Use of commercially available disinfectants

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      Protective equipment for employees

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      Packaged meals

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      No high-touch furnishings in public areas

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      No high-touch furnishings

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      Time interval between room bookings

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      Protective equipment for guests

  • Meals

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      Breakfast Buffet

  • Payment

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      American Express

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      VISA

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      MasterCard

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      Diners Club

  • Room Facilities

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      Bathroom

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      Shower

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      Bathtub

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      Hairdryer

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      Internet access

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      Minibar

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      Fridge

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      King-size Bed

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      Air conditioning (centrally regulated)

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      Safe

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      TV

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      Double Bed

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      Tea/coffee maker

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      Wheelchair access

  • Sport/Entertainment

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      Indoor Pool

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      Outdoor Pool(s)

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      Pool bar

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      Sauna

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      Sun terrace

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      Steam bath

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      Aerobics

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      Gym

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      Golf

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      Tennis

    • -

      Number of Pools

    • -

      Aerobics

LocationLocation

Map preview

User Rating & ReviewsUser Rating & Reviews

  • Valuerating
  • Roomsrating
  • Cleanlinessrating
  • Servicerating

Excellent

176

Very Good

86

Average

13

Poor

10

Terrible

11

Recent Reviews: 296

  • User:Ror8987

    Trip type: Solo travel

    I will return !

    rating18 Jun 2023

    Exceptional staff. Clone them !Great location.Good pool.Good restaurant with great breakfast.Close to everything - a shopping centre, casino (not very good), and first class restaurants.Carlos is a star ! Holiday Inn Cucuta, Owner at Holiday Inn Cucuta by IHG, responded to this review Dear Sir.Thank you very much for sharing your experience at Holiday Inn Cúcuta. We want to let you know that your comments are very important to us, it is our pleasure to see your rating. Every day we strive to make our guests feel very well taken care of. We hope you give us the opportunity to serve you again. Cordially Sirley Rios Front Desk Manager Reservas.hicucuta@csoperador.com

  • User:Sandeepglobal

    Trip type: Solo travel

    Good hotel at the city center

    rating01 Jun 2023

    It’s a beautiful hotel situated in the city Center.Taxis, shopping mall is close by.Friendly staff and good breakfast.Housekeeping is also good.One can order from room service which is quite efficient.Working knowledge of Spanish is a must but there are at least one staff who speaks English available at the hotel. Holiday Inn Cucuta, Owner at Holiday Inn Cucuta by IHG, responded to this review DearThank you very much for taking the time to write to us, to share your experience at Holiday Inn Cucuta and to belong to the IHG One Rewards program.We are glad to know that overall, we met your expectations during your stay with us, it is very pleased to have your opinion about your stay.It will always be a pleasure to have you visit us.We hope you give us the opportunity to serve you again. Cordially Sirley Rios Front Desk ManagerRecepcion.hicucuta@csoperador.com

  • User:Harold K

    Trip type: Solo travel

    A great experience

    rating23 Mar 2023

    I recently booked an extended stay at the Holiday Hotel in Cucuta S.A. Hotel is in an excellent location to Ventura shopping mall and food court and within walking distance to numerous cafes and restaurants. Hotel is clean and well maintained by friendly and delightful hard working house keeping staff members directed by Sra. Benavides. Breakfast buffet was very good with many items to choose from and the rooftop pizza restaurant and night view was excellent. Room was clean and comfortable and front desk team members, under the direction of Sra. Sirley Rios, are extremely efficient and accommodating in taking the extra steps in seeing that your needs are met. The hotel is recognized and certified by the Hotel and Tourist Association of Colombia and by IHG members. I could not have chosen a better accommodating hotel and would recommend the Holiday Hotel to travelers visiting Cucuta!

  • User:Stephen R

    Trip type:

    Could We Have Done Better?

    rating01 May 2022

    Room was large and expansive, located on the 10th floor. Bathroom was modern, clean well presented.Can’t truly say I ever had what I could call a hot shower, tepid at best.Hotel pool clean, quiet and well situated.Breakfast was adequate, I have stayed in many hotels throughout the world and as far as buffet breakfasts go this one needs some refinement. This was not included in our room rate and for an additional cost this was lacking.Staff were pleasant and respectful.Location now excellent to get to all areas of the city.We also had Latin America’s version of Peter Andre filming a music video for one complete day in the hotel, not what you need when you need a bit of holiday time. Holiday Inn Cucuta, Propietario at Holiday Inn Cucuta by IHG, responded to this review Dear Mr. Stephen.Thank you very much for taking the time to write to us, to share your experience at Holiday Inn Cucuta. We are glad to know that in general, we met your expectations and the attention of our staff was to your liking as well as the cleanliness of the room.Thank you for choosing us for your stay in our city, it is always a pleasure to have guests like you.We hope you give us the opportunity to serve you again. Cordially Sirley Rios Front Desk ManagerRecepcion.hicucuta@csoperador.com

  • User:511ZGS

    Trip type: Business

    Corner of relaxation in the city Center.

    rating07 Mar 2022

    A very accessible hotel in the city Center with refurbished rooms and lavatory. Staff very polite and professional always ready for service and attentive customer service, internet service very good. Restaurant on the top is very good quality food and beverages. Holiday Inn Cucuta, Propietario at Holiday Inn Cucuta by IHG, responded to this review Dear Thank you very much for taking the time to write to us, to share your experience at Holiday Inn Cucuta.We are glad to know that in general, we met your expectations during your stay with us.Every day we strive to offer you the best service, that is why your comments are very valuable to us.We hope you give us the opportunity to serve you again. Cordially Sirley Rios Front Desk ManagerRecepcion.hicucuta@csoperador.com

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