Lettera Hotel

Recent Reviews: 55

• User:dapa14

  Trip type: Business

  Good hotel

  12 Jun 2026

  As a travel critic, I'm always intrigued by new openings in El Poblado. The Lettera Hotel, which opened its doors relatively recently, is one of those interesting bets that combines residential tranquility with the vibrant nightlife of the area.This art deco boutique hotel is, above all, a zen retreat in the city. Its strong point is the atmosphere: the common areas like the garden and terrace are very well kept, perfect for a morning coffee or an evening wine.* Pros: Its location in El Poblado is strategic, close to Provenza and Parque Lleras. The staff is extremely helpful and the rooms are spotless.* Cons: Being new, the public transportation nearby is limited, so you'll depend on taxis or ride-hailing platforms. Also, its atmosphere is so intimate that it might not offer the bustle some look for in a hotel.* Recommendations: Don't miss the bar-lounge, ideal for a welcome cocktail. If you're looking for a party, explore the surroundings and return to the hotel to rest.Suitable for groups? Definitely yes. Although the hotel isn't massive, it features two modern event and meeting rooms, perfect for business groups or small celebrations

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• User:FarAway60820356696

  Trip type: Family

  Ok for what your paying

  18 Feb 2026

  Room was nice and so was the hotel. The don’t speak English though! I met one hotel staff member who knew a tiny bit of English. The food was mid and the stuff there available to serve is constantly changing. Otherwise good hotel. Luisa Fernanda Guest Experience Manager, Atención al huésped/Recepción at Lettera Hotel, responded to this review Thank you very much for sharing your experience with us. We are delighted to hear that you enjoyed the room and the hotel facilities.We also appreciate your comments, as they help us to continue improving every detail of our service. Our team works hard every day to provide a pleasant experience for all our guests.We hope to welcome you back to Lettera Hotel so that we can continue writing new chapters together and creating moments that are worth remembering.

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• User:Disaster D

  Trip type: Couples

  Hotel in the trees

  15 Feb 2026

  Wow a great first 2 days of our Colombia tour in this hotel! Rooms small but clean and great views. Staff great and helpful. Good breakfast and tehy have a small bar with an attentive mixologist. Sits on a quiet dead end street with lots of forest surrounding it. But walking distance to nightlife and restaurants, bars close by. Be prepared for a cab back to hotel, its uphill all the way. Luisa Fernanda Guest Experience Manager, Atención al huésped/Recepción at Lettera Hotel, responded to this review We are delighted to hear that you enjoyed your stay, the views, the service provided by our team, and the peaceful surroundings. We are thrilled to know that your experience was filled with wonderful moments and that you were able to enjoy the city during your visit.We hope to welcome you back soon so that we can continue writing new chapters together at Lettera Hotel and continue creating moments that are worth remembering.Luisa Fernanda PinedaGuest Experience Manager

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• User:Navid G

  Trip type: Couples

  Cozy Hotel with Great Cleanliness but Some Drawbacks

  15 Nov 2025

  The hotel has many positive aspects. The rooms are large and very clean, and the hotel has a cozy atmosphere in a high-class area that made me feel at home. The garden and lobby are beautiful, and overall safety feels very good.However, there are several drawbacks. There is no sound isolation, so you can hear people in the corridor clearly. The breakfast is very poor, some staff were unfriendly, and the rooms lack maintenance. There are no complimentary water or amenities, the gym is under reconstruction, and public transport nearby is weak. María Camila Guest Experience Manager, Atención al huésped/Recepción at Lettera Hotel, responded to this review Thank you for taking the time to share your thoughts. We’re happy to hear you felt comfortable in our spacious and clean rooms and enjoyed the inviting atmosphere and lovely surroundings. We also appreciate your honest feedback about noise, breakfast, amenities, and other areas, and we’re working on improvements to make future stays even better.

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• User:Celia R

  Trip type: Family

  Excellent place to stay

  03 Jul 2025

  The hotel is located in a quiet and pretty area in El Poblado. Breakfast was excellent and varied. The staff was so friendly and professional they are always available to answer questions and help with the best attitude. I would like to mention some of the staff that makes our stay so pleasant. Luisa and Osiris in the front desk, Walter, Patricia in the serving food area they are so gentle and nice. Overall, Lettera Hotel is a place you can stay and will have a great experience for sure. María Camila Guest Experience Manager, Atención al huésped/Recepción at Lettera Hotel, responded to this review Hello CeliarQ7178HH! Thank you very much for taking the time to tell us about your stay and for highlighting the work of our staff, especially Luisa, Rosiris, Walter, and Patricia. I know they will be very happy when I share your comment with them.We look forward to seeing you again at Lettera so you can continue discovering stories of endless experiences with us.

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