Blue Cove

Recent Reviews: 1926

• User:Karl D

  Trip type: Solo travel

  Do Stay Here. It’s a $20 room sold for $100 RIP OFF.

  13 Jan 2026

  Do not let the pictures fool you. Do not stay here. Arrived to find the place crawling with hundreds of people throughout the property. Arrived early before check-in hoping to drop luggage. Told not possible By staff that, in a hotel that gets international visitors, spoke no English. Walked through property to have a look and found the place dirty, the breakfast buffet area was filthy, tables were not clean, food dropped all over the place. Nothing looked appetizing. Was able to get a cup of coffee and it was cold. I returned at 3:45pm for 4pm check and was made to wait until 4:20 in a line of everyone checking in at same time. They ONLY OFFER WIFI the lobby, NOT YOUR ROOM. This means everyone trying to use the same signal slows it down making it USELESS. The pool was overcrowded and extremely noisy, There will be no relaxing here as music is blaring over people yelling in the pool. Grounds are unkept with trash everywhere, room areas are full of broken construction debris. The place was total chaos. At $100USD per night it’s absolutely the worst property I have ever stayed anywhere in the world. AVOID IT. Management was useless in terms of rectifying my request for a refund and I was told to call Expedia to fight for my money back. Manager provided a website to file for a refund but no way to do so as there was NO WIFI. Place is a scam. Go elsewhere. Gestor de Experiencia, Guest Services / Front Office at Hotel Blue Cove - On Vacation, responded to this review !Hello Karl¡ thank you for sharing your feedback with us. We appreciate your insights as they help us improve our services. We strive to create a welcoming environment for all our guests, and it's clear we fell short during your visit. Your comments regarding cleanliness and the overall experience have been noted, and we are committed to addressing these issues to enhance our guest experience. We hope you might consider giving us another chance in the future to provide you with a more enjoyable stay. Thank you for your understanding.

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• User:lucasmR2534JY

  Trip type: Couples

  brace yourself for awful.

  03 Nov 2025

• User:105mariapaulal

  Trip type: Family

  Don’t waste your money here

  28 Dec 2023

  Not well maintained, rooms are sad and ours had a really strong smell of bleach, horrible. The staff tries, but still they don’t care that much. The facilities are nothing like the pictures, it’s old and not well kept. They gave us a second room, without a TV and NO WATER!

• User:nicholassL4916JE

  Trip type:

  Terrible advertising. Terrible rooms.

  04 Jul 2022

  The room we were given was horrible. It looked like an attic. It had leaks and what is advertised on the website is a beautiful room which we did not receive. The room we were given was on the far side of the hotel and we had to walk a great distance to gain access to the restaurant and entrance of hotel. There are some nice looking rooms in the front of the hotel but I felt I was cheated out of a good room simply because the hotel decided to built cheap lodging towards the back end of the hotel to accomodate more guests. Everythhing is far from the hotel. No beach and the cab rides to the center are costly. We were given the same towels for our duration of our stay and no trash cans in the bathrooms. The door didnt lock properly either. What is show on the ads is not what we received. I felt cheated out completely out of my money. The open bar is a joke. Weak beer and cocktails with syrup tasting flavors. This place should be shut down. Servicio Al Cliente, Propietario at Hotel Blue Cove - On Vacation, responded to this review Thank you for leaving your comments, we transmit the information to the areas in charge to validate action plans. We work hard to ensure that our travelers have a better service every day. We hope to have you on your next vacation to show you all our improvements!

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• User:mariaclarao2017

  Trip type: Family

  Not a good Hotel

  13 Apr 2022

  The hotel was very far away from de beach and the installations weren’t very good, the food wasn’t good, the pool was ugly and some rooms doesn’t have ventilation and windows and you can’t manage the air-conditioner like you want because you don’t have the remote control. Servicio Al Cliente, Propietario at Hotel Blue Cove - On Vacation, responded to this review We are sorry that your experience has not met expectations, every day we put our best effort to guarantee the suitability of the purchased product, we look forward to seeing you in the next opportunity to show you our improvements.

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